Blue Dart Express Limited — AWB no [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh

Blue Dart promises to give next day delivery but this is the second consecutive time that my consignment has been delivered on the 4th day, and on complaining the only explanation given by Customer Care is staff shortage. I booked AWB no [protected] on (Friday, September 26th) from Noida, to reach Kolkata, which should have been delivered the next day, ie Saturday Sept 27th, 2014. However, on calling up customer care, they are saying packet will get delivered only on Monday, ie. Sept 29th, which is the 4th day from booking. This is completely unacceptable given that Blue Dart charges 4 times more than other couriers, yet their services are not better in any way. They should give us discounts or cash back if they can't provide the service level that they charge for