[Resolved]  Blue Dart Express Limited — Casio CTK product not delivered properly

Address:

Chennai, Tamil Nadu

The casio keyboard CTK2400 has been ordered on 12.10.14 through snapdeal. The blue dart courier was responsible to deliver at the door step. On 16.10.2014, the tracking status says that the address is not confirmed. The product still remains with the courier services.After so much of tracking, on 20.10.14, we are able to get the product. but the delivery person named Irfan, very rudely said that the product will not be delivered at the door step and argued to get the product near the main road, which is 300metres away from our home. the words spoken by the delivery man was absolutely unfair. He talk with irresponsibility, stating that if we don't come and get the product in the main road, it will placed in the ware house, and we are supposed to come to ware house to get the product. the customer support from the side of snapdeal has to make sure that the product reaches the customer at their home, and not like this in the irrelevant places. the blue dart courier should take care that they appoint responsible persons, polite enough towards the customer, to deliver the product with atmost care. this incident has to be take seriously, by the courier service and need to answer to us regarding this. Else we the literate people, knows different ways of moving ahead this issue legally by all means. |