[Resolved] Blue Dart Express Limited — Delay in delivery of courier | |||
I have ordered a mobile phone from Snapdeal on 24-oct-2014, the expected delivery date of the courier was 28-oct-2014 given by the Bluedart courier service. But even today 3-Nov.-2014, the order no. is- [protected], & Blue Dart AWB no. is [protected], when I track the courier today morning it is still in Rama Road Hub Delhi, from last 9 days it is in Delhi, (Delhi Hub or Rama road Hub) what is the reason of this delay please tell me, is it possible for Bluedart courier to deliver it to Kalka, & how long I should wait? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Blue Dart Express customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi, I am Bhupender Sharma. I ordered a water purifier from snapdeal on 25 Feb 15 having Waybill No : [protected]. It's estimated delivery date was on 28 Feb 15. I tracked the courier on 27 Feb 15 status was out for delivery but at the end of the day they did not deliver the item and updated status as delivery delayed. And then I contacted them on phone they replied it will be delivered to you by tommorow. Again on 28 Feb 15 they updated the status as out for delivery but at the end of the day they did the same thing. And again I contacted them on phone they replied me that there is no vehicle available to deliver the item. So, I just wanna know that they will deliver the courier by their convenience or by customer convenience ? Plz do the needful so that in the future they will not show this casual behaviour while doing their job.
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Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team