Blue Dart Express Limited — Negligence in delivery of important bank documents

Address:

Udupi, Karnataka

I am an ICICI Bank Creditcard customer for last 10 years for which had given my residential address "Panduranga Lagvankar, Shreeprada, D.No. 1-19A-18, Manjunathanagara, Pakala, Manipal, 576107.And for this same address I am getting all the corresponding letters parcels important documents etc even thr ough your organization also .But for last 1 year the important documents which was sent by ICICI Bank through your organisation was purposefully sent back to the sender with the reson of address incompleate .When I contact the bank officials regarding the penalty isue of my credit card the bank officials given me all bill details that they sent through your organisation which was sent back to bank without delivering the documents to me .Due to the negligence of your Manipal Office Incharge Mr Sukesh Shetty I had failed to pay the bank dues ontime for which I paid huge penalty with mental torcher .My request to the resposible persons of your organisation to settle the isue immediatly by reimbursing the losses caused to me by your company both mentally and financially .