Blue Dart Express Limited — Non Delivery of Documents

Address:

Gurgaon, Haryana

Wanted some important documents couriered across to me from Patna to Gurgaon on an urgent basis, so requested for express delivery which I paid extra for. It has been 3 days & still no sign of them .Upon following up with the Blue Dart Customercare I was given a whole range of excuses and was ultimately informed that the courier delivery man had come over but found no one at home -just a pack of lies .I was very much at home at the specified hour. I have things delivered to me quite regularly & my house is fairly easy to locate.When I asked to speak to their boss -a slick voice came on line and introduced himself as Rahul Uday and assured me that my documents would be delivered today -another tissue of lies.He also informed that the Blue Dart courier delivery men do not carry cell phones .From all accounts another lie. An inefficient & an unprofessional organization that hires zombies as employees ! I would much rather go to a local guy next time -they charge less and are a lot more reliable .By the way if anybody cares to follow up about my documents which will probably take a century to arrive -my service order number is [protected]. Dr Vishwa Mohan Dayal [protected]@hotmail.com [protected]