Blue Dart Express Limited — Non-delivery of very important document booked on 23rd june,2015 till 1st july, 2015

Address:

Darjeeling, West Bengal

Sir,
I booked some important documents on 23rd June, 2015 to Siliguri through your agent 'Paul Enterprise', near Lalganesh, Guwahati vide ref no. [protected]. But till date neither the documents delivered to the consignee nor returned to me. When I contacted 'Paul Enterprise' on 29th June, 2015 and enquired about the consignment, the person could not provide me not only any information but also any contact no. in stead he told be that he will inform me in the evening on that day over phone, but with no informations.

Under the circumstances, I like to request you to trace out my documents and return the same within three days alongwith compensation of Rs.10, 000/- for non-delivery of the documents, my mental agony as the purpose for which the documents were sent have been defeated. If you fail to do the same, I shall be left with no option but to proceed to the Consumer Redressal Forum for the damages.

The matter may be treated as extremely urgent.

Yours,

Chinmoy Paul,
Customer No. 027985,
House No. M-46, Bishnu Rabha Path,
Odalbakhra,
Guwahati-781034

MOB :- +91 [protected]