Blue Dart Express Limited — Order delivered to wrong Address/ person without checking any identification proof

Address:

Kamrup Metropolitan, Assam

I have placed an order of two 300 Gm Chocolate box worth of Rs 1126 from Shopclues on 19-August-2015 (order No.[protected]. They have shipped my order through Bluedart (tracking number/waybill [protected]) on 22 August 15. Shopclues and Bluedart tracking site showing that the product is already been delivered to my address on 24 August 15 and received by some Durgesh? Still I have not received any product nor I have any knowledge of who is durgesh? the Blue Dart courier company guy has simply given away my product to some random guy without checking any id proof. I have no knowledge who is this Durgesh and i am highly disappointed by this experience. They have ruined my Raksha bandhan as I have order this expensive chocolates for my brother and my nephew.