Blue Dart Express Limited — Shipment returned without confirmation of the owner [Shipment number : [protected]]

Shoubhick Saha

from Baidyabati, West Bengal

Address:

Hooghly, West Bengal

Hi, I have a shipment from induslnd bank [tracking number : [protected]] of a credit card and pin. The delivery boy delivered the pin to my home, but as I(shipment owner) was not present at the delivery address the credit card was not delivered. I contacted the Hooghly blue dart delivery branch the next day, they confirmed that they will deliver the item the next day again, but that next day didn't came for them. Without informing me they returned the item. I constantly followed up with them via email ([protected]@bluedart.com) for the product delivery. I even provided my mobile number to them. Even my mobile number is present at the shipment cover, but no confirmation call came to me. Today they updated me over mail that my shipment is getting returned.

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Blue Dart Express customer support has been notified about the posted complaint.

Aug 21, 2014

Updated by Shoubhick Saha The shipment is now being returned from Hooghly district to Pune with new waybill number : [protected].
Till now no further update received from the Blue Dart team about my complain : they just updated me that they have forwarded my request to the complain team, they will look after my concern. Hope this time, the company keeps its promise.

Waiting for any solution update to my complain.

Aug 27, 2014

Updated by Shoubhick Saha I received the shipment today.