Blue Dart Express Limited / The Professional Couriers — Terrible Service

Address:

Bangalore, Karnataka

The Professional Couriers I’m used to purchasing items online via Amazon India website. The courier service that handles these packages always come deliver the packages and get the money whenever it’s a cash on delivery package. Whenever I pay online via my card they do not even make an attempt to deliver but update their status as having delivered it. I get SMS notifying that an attempt was made but it hasn’t. I’m always there in the house when I get the message that the delivery attempt was made. I even tried asking the security guard and he tells me nobody turned up to hand a courier to him as well. Ref No. VPL[protected] Blue Dart Express Limited 2 weeks ago I ordered an item via my account on behalf of a relative. The first item was cash on delivery and the delivery was made. He paid and received the item. Again the next week I made another order for him and this time it was paid via card. The delivery guy never turned up. It is an independent house and anybody who comes there will go noticed but again I got messages in my phone that the attempt was made. When I called my relative he told me nobody had come. The next day I got the same SMS. Ultimately I told him to goto the office there and receive it, and that’s how he got it. Finally today I get an SMS confirming that the package has been delivered. Ref. No: [protected] These delivery services are pathetic and are the worst service. I hope some action is taken to them so that their quality of service improves.