Blue Dart Express — Product not delivered within a city for 15 days - arrogant response

Address:	Bangalore, Karnataka, 560098
Website:	www.bluedart.com

Mi.com (Shipper) sent me phone through bluedart couriers on 12 aug 2016. And this is a shipment within a city of bangalore.

Waybill no : [protected]

The product is not delivered till date even after 14 days.

The online tracking says the shipment has arrived to banashankari office, banaglore on 13 aug,

I am contenously calling them from 13 aug and i get a readymade answer - 'sir the product will be delivered asap'

Even after 8-10 days i started doubting these guys and on my continuous query they now say the product is not traceable.

They have been tracing the product (Remember - it is with in a city) from aug 13 to till date. Not even confirming that they have lost it.

Micom says, i need to check with bluedart and they can not do anything.

Now, bluedart arrogantly writes me mail saying 'please contact the shipper' i. E. Mi.com.

I am caught between these tow third class companies and don't know how to get my product/money back.

Please help me with process to recover my product/money.