[Resolved]  Blue Dart Express — Shipment Delivery Delay

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.bluedart.com

Hi,

I have been following up on my package with the customer care excutives for 2 weeks almost and still, it has not been delivered yet.
I have provided everything they wanted. It's ridiculous I'm having a bad time just because the delivery delay. They keep updating the AWB number with the same update i.e. "Need department & Extension Number". They get out for delivery and in the evening they updated with same comment above.
I asked whether I could come at your address and get it delivered. They denied and when I asked to update my home address (Old one which was given is no longer correct I reside somewhere else now) they denied. I understand that's confidential but you have to somehow deliver my package to me. I want resolution on this, an immediate one.
If you don't have details about department name and extension number then you should not have come out for delivery and if you come out then whom are you gonna deliver my package to?

I'm still providing here the details. Please take a look at and do the needful.

Department Name: GIS
Ext. No: [protected], Mob. No: +91-[protected] and
Shift Timing: 17:00-02:30
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Oct 5, 2016
Complaint marked as Resolved 
It's resolved just after complaining here.
Blue Dart Express customer support has been notified about the posted complaint.
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