Blue Star — Poor service

I have purchased two ductable AC from blue star dealer SMD solutions Chandigarh in july 2014. from then onwards there is repated leakage of gas from the units. Same problem occurred on 26/2/15 and I registered the complaints to blue star customer care ref no B[protected] & B[protected] on 266/2/15.. Company service engineer came on 3/3/15 after repeated calls. He came and checked the units and told that there is gas leakage. Till today as on 4/3/15 the service personal has not come.
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Blue Star India customer support has been notified about the posted complaint.
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Dear Sir,


Greetings from Blue Star India Limited!


We have received your email and noted its contents. We sincerely apologies for the experience you faced for the Services.


The matter has been referred to our Service Delivery Engineer Mr.Suraj Kumar Saurabh (Mobile no- [protected]) and our Area Manager Mr.Sunil Kataria (Mobile no- [protected]).


They shall look into the Matter and revert to you at the earliest.


We look forward to help you and assure you of our best services at all times.


Thanks &Regards,


Sunita Dcosta


ACRSG Group- Blue Star Limited

*[protected]@bluestarindia.com


Contact Number[protected].

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