[Resolved] Blue Star — Under Wararanty Condensing Unit askin charges for service

Mv Vinod

from Bengaluru, Karnataka

Address:

Kozhikode, Kerala

Dear Team - Tkt No B[protected], till 2016 it is under warranty, problem with compressor, now the local area service agent send me mail about charges. i will copy his mail here ([protected]@gmail.com) Add to contacts 16:08PM To: [protected]@greenpalaceresidency.comDear sir, Compressor replacement details:1.Compressor replaced and gas charging - 2900+tax2.Service charge :-600Transportation charge extra.-- Thanks & RegardsPrasannanCool Land refrigeration 1/5059 F . Rathnam Square, west Nadakkavu, Calicut – 673 011. Phone:[protected], Mobile:[protected] ********* Gas Filling 2900+Tax Service Charges -600 (is it correct under warranty i need pay service charges? Transportation not mentioned-- this service center 100 KM far from our town so i think better i buy new a/c, i just imagine if bluestar service center may be in 500 KM far... what i will do????? i really tell i am working in a hotel best A/C blue star but waste serivce

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

May 07, 2015

Blue Star India Customer Care's response Dear Sir, Greetings from Blue Star India Limited! We received your mail and noted its content. We sincerely apologies for the experience you faced for the Services. We have referred the matter to Our Area Manager Mr. Prabhakar K. M. (Mobile no- [protected]) and Our Regional Manager Mr. Josson Akkara (Cell no- [protected]). They shall look into the Substance and Revert to you soon. We look forward to help you and assure you of our best services at all times. Thanks and Regards, Sunita Dcosta Escalation Management UPSD Group [protected]@bluestarindia.com Ext[protected]. For any assistance, please call on our 24 hours toll-free number[protected] or send an email to log your call to [protected]@bluestarindia.com. Or you may send an SMS “Service” to 57557 .