bluedart shipments service for PAN card — PAN card not delivery the shipments

Address:

Pudukkottai, Tamil Nadu

i apply the PAN card over the https://tin.tin.nsdl.com/tan/servlet/PanStatusTrack and track the shipment via Blue Dart Express Limited courier server. when the shipment came to pudukkottai Blue Dart Express office then they simply mentioned not delivery area which is mentuoned address and return back to sender office(nsdl).even they didnot call over the phone (mobile no already we given) Aranthangi is delivery place but they said is not covering the delivery area. aranthangi is one of the taluk office in pudukkottai dt.if this place not covered area then why do this service by Blue Dart Express to handle the PAN card service? totally waste service by govt authority and Blue Dart Express Limited also.