Bma Wealth Creators — Wrongly Square up

Address:

Kolkata, West Bengal

On Wednesday, 22 July 2015 10:53 AM, Rathindra Chakraborty wrote: Dear Madam, Refer to our telephonic conversation on 21.07.2015 morning. I would like draw your kind attention that still I am waiting for your response to settle my issue. Other wise I have to think other way. Please do the needful to resolve my problem. Thanking you Yours faithfully Rathindra Nath Chakraborty Client ID : 53670232 (M) : [protected] / [protected] On Friday, 17 July 2015 11:24 AM, Rathindra Chakraborty wrote: Dear Sir/ Madam, Waiting for your response. Please do the needful. Regards, Rathindra Nath Chakraborty Client ID : 53670232 (M) : [protected] On Thursday, 16 July 2015 12:04 PM, Rathindra Chakraborty wrote: Dear Sir / Madam, Refer to the trail mail we have not received any feed back from your end. Please let me know the status. This is to request you please resolve the issue immediately to avoid unnecessary mail communicating as well as time wasting both o[censored]s. Regards, Rathindra Nath Chakraborty Client Code : 53670232 (M) : [protected] On Monday, 13 July 2015 6:03 PM, Rathindra Chakraborty wrote: Dear Sir, Thanks for your response . But I am unable to understand that why are you paying Rs.2800/- (Two Thousand Eight Hundred only). When I have lost more than Rs.6000/- (Rupees six thousand only). As per your telephonic comunication to me you are telling that you will bear my loss at my last trading, which was happend at 7.51 p.m. on 8th July'2015. When you have square up the same at same day 10.14 a.m. morning Firstable you square up the same without my notice and you are paying my loss as your wish. The result is I am the ultimate looser. Now this is to request you please clear me where is my fault to bear the loss. In your ledger you are not showing the square up matter and you are suggesting me to close my account. I am always ready to bear the loss when there is my fault but I will not spare one paise of your carelessness and your willful decision . So this is to request you please credit the full amount i.e Rs.6000/- to my account. I will close the transaction till I get the loss which is incurred by me due to you. Regards, Rathindra Nath Chakraborty ( M ) : [protected] Clinet ID[protected] On Monday, 13 July 2015 5:03 PM, vinay Kumar Rai wrote: Dear Sir, Further to your complaint we wish to inform you that we have duly reversed the entire loss amount of Rs. 2, 800/- to your account towards full and final settlement of your dispute. (Ledger statement enclosed) We are committed to providing you the best in class customer services and in case you are not satisfied with our service we would suggest that you close your Trading and DP account existing with us. In this regard the account closure forms have been enclosed herewith for your perusal and necessary action. From: Customercare [mailto:[protected]@bmastock.com] Sent: Friday, July 10, 2015 1:03 PMTo: 'puja deb'Cc: 'investor.complaints'Subject: FW: Wrongly squareup Dear Puja, Please look into the matter. Assuring you the best of our services Warm regards, Sneha BMA Customer Care Team Help Desk number[protected] From: Rathindra Chakraborty [mailto:[protected]@yahoo.co.in] Sent: Friday, July 10, 2015 12:31 PMCc: [protected]@bmastock.comSubject: Wrongly squareup Dear Sir, I am one of your client since December'2014, my client ID is 53670232 in the name of Rathindra Nath Chakraborty. This is for your kind information that I have received a call in my mobile no.[protected] on 07.07.15 at 8.04 p.m that I need to pay some amount other wise my position will be square up. On that time my position was one copperm which was buy on 30.06.15 @ Rs.371.450 and one FUT Crude Oilm Jul [protected]@ 3601.00 which was buy on 03.07.15. After received that call I told to your person that I am on the way and this time not possible for me to pay the amount, and I pray him for help that please do something and I will pay the amount tomorrow (08.07.2015) morning positively, then the person of your organisation told me that please talk with Mr.Pulok Dey who may be help you as I am his client. Then I talk to Mr.Dey and he advised me to go to any cyber cafe and amount through net banking as our banker is same i.e HDFC Bank, Central Plaza Branch Kolkata. As per his advise I transferred Rs.10, 000/- (Rupees Ten Thousand Only) through net banking to your account no. [protected] vide reference no. 71824001A1 at 9.05 P.M and informed Mr.Dey through SMS. I make a call to your office no. also and talked to your accounts people but the person told me still it's not credited to your account, and advised me to call again at 10.00 P.M . After that I called him at 9:58 P.M, after checking at his end he confirmed that the amount has been credited to account and transferred the line to your RMS department, they also confirmed me that my limit has been increased and at that time my balance is showing Rs.14000/- (appx.) and I can trade. But I have not done any trading that night. Next day morning i.e 08.07.2015 again I called to your office and want to know about my fund position, your people told that balance is showing Rs.2000/- (appx) then I told the history of last night. Then I received a call from your office arround 1 P.M (08.07.2015) that the entry of Rs.10, 000/- has taken and my balance is showing Rs.12000/-. At 7 P.M I called to your office to know the present market price of Copperm and Crudeoilm the person who have received my call told me that my square up at 10:14 A.M . Now this is to request you please look in to the matter why the square up was done without informing myself, when I have communicated several time with your people at previous night, are they playing with the money of others people? They square up Copperm @ 344.80 and the Crudeoilm @ 3355, the movement of both are in upper position compare to last night. Now please clear me who will bear my loss amount? Is this the system to handling customers? This is to request you please help me to refund my loss, because of your people . Waiting for your kind response . Thanking you Yours faithfully Rathindra Nath Chakraborty [protected] Client Code : 53670232