[Resolved]  Bmtc — Bus seats are not cleaned

Address:Bangalore, Karnataka

I am a regular BMTC user, travelling since 7 - 8 years regularly (almost everyday) and recent times I am seeing that the buses are not cleaned regularly. Today (08-May-2014) I boarded the bus (with number plate KA-01 F-3063) in Thanisandra around 11:50 AM and was shocked by the amount of dust layered on the seats. The last seats were even dirtier and none of the passengers even dared to go near the seats and it looked like the bus was not cleaned at least for 20 to 25 days. It is not because of the rain as the dirt were dried up and completely sticking to the seat. I wanted to check the route number of the bus after getting down at Nagawara, but the number board was even dirtier (completely brown in colour) and I could not even see the number on the board. And I am sure that no passengers can make the Number board dirtier and this is completely a case of not cleaning the bus regularly. Please take care of this, as the ticket cost is increasing almost every six months, as a commuter we are entitled to get some good service including the cleanliness inside the bus.Also BMTC is a pride of Bangalore and we need to take care of it.
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Aug 14, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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