[Resolved]  Bmtc — BUSES ARE NOT STOPPING REGULARLY IN THE DEDICATED BUS STOP

Address:Bangalore, Karnataka

Dear Sir, I hereby lodging a complaint about BMTC bus drivers ( Route VOLVO 365 ) I am aregular passenger travelling between maharanis college and meenakshi temple bus stop at banneraghatta road. Regularly i wil be boarding 365 volvo at maharanis college at 7.30 in the morining, but most of the 365 volvo buses will not come to the bus stop and the drivers are overtaking other buses and speed away from the bus stop. This is a regular habit for the bus drivers and passengers are suffering a lot. Hence i request the concerned BMTC officials to look into the matter and instruct all the drivers of 365 volvo buses to stop the buses in all bus stops properly. Umesh
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear sir, I would like to infrom you that your complaint has been forwarded to concerned depot authority to take necessary action in this regard. your complant no: BMTCC10118546 Regards BMTC
Complaint comments 

Comments

Dear sir,

I would like to inform you that none of the BMTC buses are not stopping in front of PES Engineering college, Hosur Road, Electronic city post. Till today none of BMTC bus stoped over there. In BMTC website under bus route description buses which travel through Hosur road has stop in front of PES engineering college. Sir I kindly request you to see to it seriously, it will be helpful for many of people to board bus from there those who go for job and colleges and also see to it they give stop opposite side of PES engineering college, when returning from Hosur road i.e. towards Silk Board side. Kindly do the needful. Looking forward for your ontime help for this matter.

Also please look into it that conductor give the proper change when the passengers board the bus. Many times conductors won't return Rs. 1 or 2 to the passengers and when we ask them for the change conductors and drivers speak very rudely. Many times they ask change from us most of the time we won't have the change when we have with us we can provide. So kindly see to it seriously. Change problem has been increasing in bus day by day. Kindly do the needful. Looking forward for your fast response and action on it.

Thanks and regards,

Yours faithfully,
Passenger.

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