[Resolved]  Bmtc — Complaint against the BMTC Bus Conductor's Misbehaviour

Address:Bangalore Urban, Karnataka
Website:BMTC

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Complaint against BMTC Bus conductor- Reg.
From:
sahana.[protected]@gmail.com
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To: [protected]@gmail.com
Sir,
I want to lodge a complaint against a bus conductor of BMTC bus route number 13A (Bus Details: I couldnt notice. But I was in 13A which came to dayananda Sagar College Bus Stop at 7.48 P.M today) running between Shivajinagar & Kumarswamy Layout. This incident occured today on 03rd October 2015 around 7.48. at Banshankari bus stand. I boarded this bus at this point and was going to take ticket to Dayanda Sagar College Bus stop. But the Bus conductor was Misbehaving and Repeatedly shouting at me to give him money for the ticket and harassing me in front of everyone. Even though I was about to give money for the ticket. He created a big scene in the Bus asking me to get down even though I was asking him to give me the ticket. This bus conductor was very rude and has insulted me for no reason. I had a very bad experience during this travel.

I would request the concerned officer to give the maximum punishment to the conductor.And teach him how to conduct himself in bus. So that it make sure the same wouldn't happen to any Bangaloreans again.
Also I would like to know the status of this issue via telephone call.


Thanks,
Sahana
[protected]
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sahana With reference to your complaint this is your docket no BMTCC10128907 for your kind reference. This is in continuation to telephonic conversation had with you direction has been issued to all the depot which operate the said 13A route schedule to instruct the crew to behave politely with commuter especially with lady commuter. BMTC
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