[Resolved]  Bmtc — conductor misbehaving when issuing tickets

Address:Bangalore, Karnataka

I had boarded a Volvo bus 500 CA (ITPL-Banshankari) at around 8:30 AM IST on 2'nd, June, Thursday 2015 at Kundanhalli gate. Registration Number- KA 01 FA-1391 It quickly got crowded with many passengers. As a result I was unable to spot the conductor when he was asking for tickets. After few stops when the bus became less crowded, I gave him money and asked him for a ticket from Kundanhalli Gate to Silkboard. He immediately starts scolding me and abusing me in Kannada! I do not know Kannada very well. I tried explaining to him that because of lot of passengers infront of me, I was unable to spot him. But he does not listen to me and tries to threaten me with fine. When I try to switch with communicating with English, he starts insulting me with rude language. Thankfully some co-passengers calmed him down and he gave me the ticket. As a conductor he should be more understanding regarding the situation and should not take out his frustration on daily passengers. As a traveller, I had bought the ticket and completed my duty. Its the conductor's duty to check and ask for tickets especially when the bus is fully crowded.
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, This is your Docket no. BMTCC10119018. With refrence complaint this is to infrom that it is the responsibility for both conductor and commuter to take and issued the ticket when commuter borad the bus. Further directing will be concern depot authority to take action for his misbehavior. Regards, BMTC
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