[Resolved]  Bmtc — Conductor misbehaving with lady passengers-BMTC-Bangalore

Address:Bangalore, Karnataka

Hello Sir, BUS NUMBER-KA57 F1143 ROUTE NUMBER-500A TIME-10:50A.M. (approx) DATE[protected] STOP-HSR (agara) depot I take bus from HSR depot (agara depot) to silk board everyday. Never in my experience of past 1 year I came across such misbehaving conductor. Today, i.e.[protected] I took bus from HSR depot stop at around 10:50 A.M. As I got in to the bus I saw the first seat empty (just beside front door) and I sat there. Conductor in a very rude manner asked which stop and when I told Silk board and paid him 12/-, initially he resisted to give ticket but later when I asked him to give ticket he handed over a ticket to me. This is a minor issue. The main issue is stated below. Once the ticket was issued, conductor rudely said "when so many seats are vacant at the back why do you want to sit in that seat? Cant you see those seats?" By the time I turned to check seats some passengers got in to bus in next stop and went and sat there and only the seats facing in the opposite direction were left empty. I don't prefer sitting in those seats as I get headache and start vomiting so I continued sitting in first seat. Mean time I tried to explain my situation to conductor but he was so rude that he almost he came on me and started abusing. When I again tried to tell him what is the problem he lost his temper and started abusing with very bad words. He told driver to stop the bus in between and told me to get down. Driver was so cooperative (for wrong things though!! ) that he actually slowed down bus so that i can get down. But then I explained my situation to driver and he did not force me to get down and told conductor to keep quiet otherwise she will vomit. Only then the conductor went back to issue tickets to other passengers. In any case if he wants me to sit back he can tell the same thing in a normal way instead of scaring girls by getting on them and then start abusing them. Had I raised my voice, the manner less conductor and driver would have gone to any level to humiliate me and abuse me. Being a girl I had to keep quiet thinking its risky for me if I quarrel with them. As they may harm me. My question is, Is there any rule that passengers should not sit in first seat? If so why is there a seat? More over there was no old/physically disabled person standing and I am still continuing to sit without offering them my seat. Bus is not at all crowded, so I can sit wherever I want ( reserved for ladies). So what made this conductor to misbehave with me ? If such people are not taught any lesson then they will continue harassing passengers especially ladies. So I kindly request you to teach him manners and he should be punished/fined.
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Aug 14, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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