Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bmtc — Harassment by volvo bus conductor

Aradhana C

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I was travelling with my wife and 8 year old son on Route number 500D at 5:20 PM back from Hebbal towards Silk board. We had daily pass for volvo with us and when the conductor asked for pass and ID me and my wife showed him the same.But the rude conductor asked for my eight-year old sons ID also.I tried to reason with him that a 8-yr old does not have any photo-ID but he just kept mumbling rudely and threatened to throw us out.Even the driver tried to support him. Please take necessary action against this conductor for this extremely unpleasant harassment . He actually asked for a voter-id card and driving-licence from an 8-year old.The rude conductor had no badge on his uniform so I couldnt note down his name.

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Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2015

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir, BMTC regrets the inconvenience caused, taking note of your complaint action will be initiated against the erring crew for his rude behavior. Further Pl. provide the vehicle no to identify the crew and to take necessary action against the erring crew. Further this is to inform that, as misuse of passes we have introduce the any ID card is compulsorily to get the daily pass and commuter has to show when the conductor asked and for your 8 yrs son you cant show the ID like DL, PAN, or some other but you can show the Adhara Card as a proof. BMTC