[Resolved]  Bmtc — Regarding conductor Rude Behavior and not giving proper tickets or change to passengers

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Bangalore, Karnataka

Today we get into the bus (KA 57F 770) and we asked ticket from Marthahalli to Cosmos Mall(Brookefield) and we gave Rs.104/- since the ticket fare for two people is Rs.24/- but the Lady conductor first tare Rs.10/- by guessing 1 person but we again told her for two people then she abusing in Kannada and saying that you have to ask for two at the first time it self. Then if it is only 1 person also the ticket fare is Rs.12/- then why that conductor is giving Rs.10/- to us and later she abusing and gave two Rs.12/- tickets and for change she write it on the back of tickets as Rs.80/-. After 5 minutes she came back again and saying that the ticket fare is Rs.14/- and gave another four Rs.1/- tickets and she took our ticket again and she wrote as Rs.72/- instead of Rs.76/-, later when we asked about the wrong calculation, she is abusing again and asking again for Rs.1/- change and for giving Rs.5/- change but finally she gave Rs.1/- instead of Rs.5/-. Totally the ticket fare is Rs.24/- but she took Rs.33/- without any reason. So, my question is - 1) How come she tare Rs.10/- ticket for 1 person from Marthahalli to Cosmos Mall(Brooke field) ? 2) When the ticket fare is raised from Rs.12/- to Rs.14/- because we are travelling daily from Cosmos mall to Marthahalli and we know that ticket fare is Rs.12/- only? 3) If it is Rs.14/- also, for two people it will be Rs.28/- but we charged as Rs.33/-, How? 4) How come the Metropolitan Transport like BMTC people took these kind of people, who don't know atleast how to behave with the passengers? 5) Why you are not taking any actions about the people we are complaining? 6) If we are having Rs.1/- less than the ticket fare, you are not allowing us to travel then why should we pay extra Rs.1/- or Rs.2/- of change to you and this is becoming habit to the most of BMTC conductors.