Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bmtc — Stopping of Bus at RED Signal Light and Refusing to stop at BUS STOP

Pat Lamech

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear 'Sir, My daughter aged 12 years travelling on bus No. 317 A, alighting at TC Palya Gate was asked to get down at the RED Signal light instead of the Bus Stop today (01 Sep 2015) Bus travelling from Mayo hall towards Hoskette. This kind of treatment is always seen with the bus conductor if the Signal turns to RED. He has refused to stop the bus at the 'BUS STOP" On insistence, and my calling the bus conductor through my daughter's phone he has stopped. But has scolded and verbally abused my daughter very badly. This is dangerous and cause harm to the children Please ensure that corrective action is taken.

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Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2015

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam, We are in receipt of your complaint BMTC regrets the inconveneice caused, Taking note of your complaint this is to inform that, the said Route 317A is operated from 2 depot and its difficult to identify by only route no beacuse the buses are operated in shifts so pl. lets us know the vehicle number or ticket copy to idnetify the crew and to take necessary action on your complaint. BMTC