[Resolved] Bmtc — stubbornness for not paying change due and rude behaviour
S
shankhini kapoor
Address:
Bangalore, Karnataka
today morning around 9 am i was travelling from varthur to marathalli in KA 01 F- 907, conductor issued me a ticket of 17rs for which i paid him 20 rs and 3 rs change was due on his side. as usual he wrote 3 rs on the tckt and handed me, as i was approaching my stop i asked him for the change and he denied, even on repeated asking he started yelling at me to give him change instead. now he couldn't pay me 3 rs change but he expects me to pay 7 rs change instead??they are not even scared of the higher officials when told that we will take action against them. its not the matter of 3 rs, but thing to be concerned about is all this extra change is going in their pocket. i request the authorities to please take some action as this is becoming a regular practice. and we as residents of Bangalore are not going to take this nonsense henceforth.
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Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
May 27, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
BMTC regrets the inconvenience caused, taking note of your complaint direction has been issued to Line checking authority to conduct surprise line check and to take necessary action against the erring crew for his lapses.
BMTC
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