[Resolved] Bmtc — unethical behaviour of Checking staff of BMTCc-non issue of receipt to penalty & distroying monthly pass | |||
I purchased monthly pass on 29 th of June for the month of July and forget to put my signature in the pass.On[protected] I was travelling from St.Johns to Bellandur Gate in BMTC Bus 342H [from Check-post[st.johns] to Sarjapura], started at around 6.10 pm. BMTC checking staff entered the Bus in Jakkasandra and started checking.When I have shown my pass, they threatened me to fine and also to take me to Police Station since my signature was not there in Pass, However, I was having my ID Card with Signature.At Iblur Junction, they took me down and collected fine of Rs.500/-, without issuing any receipt .Further, my monthly pass was also destroyed . Please take up the matter with BMTC on following matters: 1]Whether the checking staff can fine me when I am having valid pass with ID Card issued by their office. 2]When I am paying fine for my mistake of not sighing the monthly pass, whether they are having power to take me to Police Station for filing FIR. 3]Why my genuine pass was destoyed. 4]When they are appointed for avoiding pocketing money by conductors, how they can pocket the penalty of Rs.500/- collected from me. 5]What is the exact fine applicable for travelling with monthly pass not signed by the passenger. Please request BMTC to take immediate action against the checking squad of three people, who are cheating the innocent person like me.I am just 23 years old and searching for Job Therefore, I have been travelling in BMTC Bus daily with monthly pass.I once again request you to ensure the action by BMTC against them, so that such things will not happen to innocent persons like me . These checking staff will also damage the reputation of BMTC Rajatesh R Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 15, 2015 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
This is your docket no BMTCC10119610 for your kind refernece.
Taking note of your complaint, it has been forwarded to concerned line checking authority to take necessary deemed fit action against the lapsed squad and to instruct them to behave politely with public passengers. Further pl. contact [protected]@mybmtc.com for any quries in this regard.
BMTC
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