BMW India Customer Care
BMW Group
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COMPLAINTS

BMW India Customer Care

BMW Group

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Address
Plot No. 2-B, Phase 1-A, Verna Industrial Estate
Verna
South Goa District
Goa
India - 403722

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
21
2

Phone:

Additional info
Dealer Locator

Plot No. 2-B, Phase 1-A, Verna Industrial Estate, Verna, Goa 403722
Tel: +91 83 2288 7771
Fax: +91 83 2288 7773

15B, Wellesley Road, Beside Lal Deval, Pune 411001
Tel: +91 20 2614 1555
Fax: +91 20 2614 1777

Atharva Chamber, Survey No. 28, Mumbai - Pune Road, Beside Mayfair Tower, Wakdewadi, Pune 411005
Tel: +91 20 2553 4655
Fax: +91 20 2553 4666

Sr. No. 46, Plot No. 9, Wadgaonsheri, Nagar Road, Pune 411014
Tel: +91 20 2703 0333
Fax: +91 20 2703 0300

4 IDC, MG Road, Opp. Sector 14, Gurgaon 122001
Tel: +91 12 4398 8557
Fax: +91 12 4399 6162

G003, Ambience Mall, Ambience Island, NH 8, Gurgaon 122002
Tel: +91 12 4402 9029
Fax: +91 12 4399 6162

4 IDC, MG Road, Opp. Sector 14, Gurgaon 122001
Tel: +91 12 4398 8557
Fax: +91 12 4399 6162

Plot No 1, Sector-27B, Urban Estate, Mathura Road, Faridabad, Haryana 121003
Tel: +91 12 9426 9000
Fax: +91 12 9426 9055

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Express Avenue Mall Showroom, No 49, 50L Whites Road, Express Avenue, SNO. UGFD01, Royapettah, Chennai 600014
Tel: +91 44 2846 4441

548 A, C-Wing, Waterford Building, C.D. Burfiuwala Road, Juhu Galli, Andheri (W), Mumbai 400058
Tel: +91 22 6677 7777
Fax: +91 22 2625 2288

H-5/B-1, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044
Tel: +91 11 4309 0000
Fax: +91 11 4168 2555

Shop No. 1&2, Gr. Floor, Commercial Premisessavoy Chambers, Linking Road, Santacruz (W), Mumbai 400054
Tel: +91 22 6171 8888
Fax: +91 22 6171 8855

H-8, Sector 63, Noida 201301, UP, Delhi - NCR
Tel: +91 12 0419 9000
Fax: +91 12 0419 9055

Plot No 1, Sector-27B, Urban Estate
Mathura Road, Faridabad
Haryana 121003
Tel.: +91 12 9426 9000
Fax: +91 12 9426 9055


H-5/B-1, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044
Tel: +91 11 4309 0000
Fax: +91 11 4168 2555

27 B, Shivaji Marg, Moti Nagar, New Delhi 110015
Tel: +91 11 4726 6000
Fax: +91 11 4726 0055

Plot No 1, Sector-27B, Urban Estate, Mathura Road, Faridabad, Haryana 121003
Tel: +91 12 9426 9000
Fax: +91 12 9426 9055

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Gala No. 18, 19, 20, 22, 23, Below Mahalaxmi Bridge, Opp. Mahalaxmi Station (West), Dr. E Moses Road, Mumbai 400034
Tel: +91 22 6196 0037

17, Mangal Compound, MR-11, Pipliya Kumar, Dewas Naka, Indore 452010
Tel: +91 73 1400 8989
Fax: +91 73 1400 8999

Mohatta Bhavan Compound, Plot No 3, Manjrekar Lane, Off Dr. E Moses Road, Worli, Mumbai 400018
Tel: +91 22 6114 4444
Fax: +91 22 6114 4455

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Plot No. 50, Sector No. 1, Near Juinagar Station, Navi Mumbai 400706
Tel: +91 22 2773 9000

Plot No. 50, Sector No. 1, Near Juinagar Station, Navi Mumbai 400706
Tel.: +91 22 2773 9000

Plot No. D-20/7, TTC Industrial Area, MIDC-Turbhe, Near To Jay Mata Di Weight Bridge, Behind To Esdee Paints, Navi Mumbai 400705
Tel: +91 22 6566 4444

Maker Chamber Vi, Jamnalal Bajaj Road, Nariman Point, Mumbai 400021
Tel.: +91 22 6666 4848
Fax: +91 22 6714 5199

G.T. Road, Dhandhari Khurd, Ludhiana 141014
Tel: +91 16 1525 0000
Fax: +91 16 1525 5253

Plot No. 125, Industrial Phase I, Chandigarh 160002
Tel: +91 17 2525 0000
Fax: +91 17 2460 2301

No. 20, GST Road, Meenambakkam, Chennai 600027
Tel.: +91 44 4291 1111
Fax: +91 44 4291 1100

Door No: 1/582-2, Avinashi Road, Neelambur, Mudhalipalayam Pirivu, Arasur Post, Coimbatore 641407
Tel: +91 422 304 1111

No. 20, GST Road, Meenambakkam, Chennai - 600027
Tel: +91 44 4291 1111
Fax: +91 44 4291 1100

# 6-3-569, Opp. R.T.A Office Khairtabad, Hyderabad 500082
Tel: +91 40 4465 6565
Fax: +91 40 4003 2323

1-8-670 Azamabad RTC, Cross Road, Hyderabad 500020
Tel.: +91 40 2767 6946


Express Avenue Mall Showroom
No 49, 50L Whites Road, Express Avenue, SNO. UGFD01, Royapettah, Chennai 600014
Tel.: +91 44 2846 4441

B7 & B8 Ambattur INDL. Estate, Landmark: Ambit It Park, Sector 1, 2nd Street, Near Ashok Pillar, Ambattur, Chennai 600058
Tel: +91 44 4926 1111

Plot No. 4, Industrial Park, Old NH-5, District Guntur, Mangalagiri 522503
Tel: +91 86 4523 6565
Fax: +91 86 4523 6465

# 6-3-569, Opp. R.T.A Office Khairtabad, Hyderabad 500082
Tel: +91 40 4465 6565
Fax: +91 40 4003 2323

Ring Road No. 1, Village Sarona, Raipur 429009, Chattisgadh, India
Tel: +91 77 1655 5000
Fax: +91 77 1600 7000

C-48/1A MIDC, Central MIDC Road, Near Toll Plaza, Hingna MIDC, Nagpur 440028
Tel: +91 71 0464 5522
Fax: +91 71 0464 5533

No. 48, Padil, Kodikal, Kannur Village, Mangalore 575007
Tel: +91 82 4227 5333, +91 82 4227 5777
Fax: +91 82 4227 5444


No. 4, Konnappana Agrahara, Near Electronic City, Hosur Road, Begur Hobli, Bangalore 560100
Tel: +91 80 2852 0060
Fax: +91 80 2852 3053

Sanghi Oxygen Compound, Off Mahakali Caves Road, Andheri (E), Mumbai 400093
Tel: +91 22 2687 6883, +91 22 2687 6885, +91 22 6677 7800
Fax: +91 22 2687 3320


548 A, C-Wing, Waterford Building, C.D. Burfiuwala Road, Juhu Galli, Andheri (W), Mumbai 400058
Tel: +91 22 6677 7777
Fax: +91 22 2625 2288

No-2, (Old No-4) Prestige Emerald, Ground Floor, Madras Bank Road, Lavelle Road, Bangalore 560001
Tel.: +91 80 2222 4544, +91 80 22224546
Fax: +91 80 2222 3636


No. 4, Konnappana Agrahara, Near Electronic City, Hosur Road, Begur Hobli, Bangalore 560100
Tel: +91 80 2852 0060, +91 80 2852 3036
Fax: +91 80 2852 3053


14B Paper Box, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri - East, Mumbai 400093
Tel.: +91 22 6767 9797
Fax: +91 22 6767 9725

C/O Sasangi Engineering, Ramchandra Lane Junction, New Malad Link Road, Malad (W), Mumbai 400064
Tel: +91 22 6677 2222
Fax: +91 22 6677 2200

C/O Sasangi Engineering, Ramchandra Lane Junction, New Malad Link Road, Malad (W), Mumbai 400064
Tel: +91 22 6677 2222
Fax: +91 22 6677 2200

Raikva 3A, Rommohan Mailick Garden Lane, Kolkata 700010
Tel: +91 98 3145 5964

The Silver Arcade, 5, J.B.S. Halden Avenue, E.M Bypass, Kolkata 700105
Tel: +91 33 2251 7010
Fax: +91 33 2251 7011

43, East Topsia Road, Arupota, (Behind P.C Chandra Garden), Kolkata 700105
Tel: +91 98 7405 8048
Fax: +91 33 2251 7011

NH-5, Bhanpur, Near Ace Autocars (Tata Showroom), Cuttack 753011
Tel: +91 67 1654 3968
Fax: +91 67 1258 6969

5B, Saheed Nagar, At Hotel Empires, Bhubaneswar 751007
Tel: +91 67 4644 4672, +91 78 9409 2484
Fax: +91 674 254 1170

Plot No 5, Sanand Land Deelopment Corporation, Opp Gokuldham, Village - Ullariya, Ahmedabad 382210
Tel.: +91 92 2800 0236

49/1, Harihar Plot, Near Valentine Cinema, Surat Dumas Road, Surat 395007
Tel: +91 26 1272 1231, +91 26 1272 1232
Fax: +91 26 1272 1233


Signature-1, Near Makarba, SG Highway, Ahmedabad 380051
Tel: +91 79 2970 6771, +91 79 2970 6772
IVRS : +91 93 7777 0088
Fax: +91 79 2970 6773


Signature-1, Near Makarba, SG Highway, Ahmedabad 380051
Tel: +91 79 2970 6771, +91 79 2970 6772
Ivrs : +91 93 7777 0088
Fax: +91 79 2970 6773


Near Green Land Circle, Rajkot-Ahmedabad Highway, N.H-8B, Rajkot, Gujarat 360003
Tel.: +91 28 1270 3351, +91 28 1270 3352 (Sales), +91 28 1270 3353 (Service)


Building No. 1/3699, Vendipetta, Kannur Road, Nadakkavu P.O. Calicut 673011
Tel: +91 49 5669 6666
Fax: +91 49 5669 6677

II/6B, NH 47, Bypass Road, Maradu P.O. Kochi 682304
Tel.: +91 48 4669 6666
Fax: +91 48 4669 6677

Sanghi Garden, Tonk Road, Jaipur 302018
Tel: +91 14 1408 7070
Fax: +91 14 1255 1465

E-95, Madri Industrial Area, Road No. 1, Ahmedabad Bypass, Udaipur 313003
Tel: +91 92 1429 2145

15/63 Parwati Bagla Road, Civil Lines, Kanpur 208001
Tel: +91 51 2654 1001
Fax: +91 52 2391 7128

12. 2 Kms. Faizabad Road, Chinhat, Lucknow 227105
Tel: +91 52 2654 0000

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BMW India Complaints & Reviews

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BMW India — Bmw dealers delhi/ncr

 Ankit Siddharth Alagh on Nov 20, 2016
I write this complaint to bring to notice of everybody planning to buy a BMW vehicle.
Dealers in Delhi/NCR, are cheating consumers of the exact discounts and offers on the BMW vehicles and are showing them that registration of the car will be done on the exact ex-showroom rather than the reduced or discounted one which is happening in chandigarh though in chandigarh also there discounts are different since they do the registration at reduced ex-showroom Also all these dealers are denying the free complimentary service and warranty provided by BMW as a part of BWW FESTIVAL OFFER 2016. All...
Complaint comments  Read comments Complaint category Car Dealers

BMW India — Very Poor service of my BMW X5 for AC work

 manalirobin on Nov 13, 2016
My X5 SUV MH01 AH 3697 was given to resolve poor AC performance and replacing right air spring on 19/09/2016 which was given back to me on 01/10/16 with no AC issue resolved. It was recommended that AC Air controller unit was faulty and once it is renewed then AC will work efficiently. There was no explanation or update on why it had taken such long time for job which should have been done in 2-3 days other than we are sorry. Lot of inconvenience was caused to me plus AC performance became worse thereafter.

Further more, I asked supervisor prior ordering AC air controller unit if...
Complaint comments  Read comments Complaint category Car Service Centers

BMW India — Sudden breakdown of bmw 320d

 Rajesh sandansing on Nov 2, 2016
Sir I hv purchased secondhand BMW 320d in sept.2016.the original purchase date was 20 th April 2012. I am the second owner of the car. Since it is 4 years old & merely run approximately only one lakh kilometres & because of single owner I immediately purchased it from one of car vendor. But on 1st November as I went for the drive while turning the vehicle suddenly the axis or sleeve of left front wheel was almost crack down & wheel is almost turn horizontal.sir imagine if car was in high speed it would have been great disaster to car & to my life too.sir it is not expected from BMW as it is prestigious...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

BMW India — Fake bmw

 Sandip Sethia on Oct 16, 2016
Today i got a msg nd mail

BEST MACHINE WORLD
THE BMW AUTOMOBILE COMPANY.
22 Garden Close, Stamford,
Lincs, PE9 2YP, London.
United Kingdom.
Tel:. 0044-7438545992

Dear Beneficiary: Sushil Sethia,

We wish to congratulate you and your Family on this note, for being one of the Five lucky winners selected in this New Year BMW Automobile 30TH M5 Annual Anniversary Award Program 2016. As We Have Commence In This New Year 2016. We felicitate with you and your family and especially for being a Citizen of (INDIA)....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Bmw Uk — Lottery Mails

 Khilan Patel on Oct 16, 2016
BEST MACHINE WORLD
THE BMW AUTOMOBILE COMPANY.
22 Garden Close, Stamford,
Lincs, PE9 2YP, London.
United Kingdom.
Tel:. 0044-7937440098

Dear Beneficiary: KHILAN PATEL

We wish to congratulate you and your Family on this note, for being one of the Five lucky winners selected in this New Year BMW Automobile 30TH M5 Annual Anniversary Award Program 2016. As We Have Commence In This New Year 2016. We felicitate with you and your family and especially for being a Citizen of (INDIA). This promotion was set up by the BMW Automobile...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Navnit Motors asking 250000

 Jigar patel132 on Oct 1, 2016
I own a bmw x1 it was parked at my building when I don't know how my sunroof rear side broke by itself ...I gave it to navnit service centre in andheri east ..they replaced the glass of 29000 in insurance m took 5 days to replace ..fair enough ...now on the 5th day the service centre guy calls me saying that sir your lock has been broken of the cardboard thing that closes n opens beneath the sunroof and that the whole assembly needs to be replaced and 250000 is the cost of the assemble n I wil have to bear half the cost ...when I gave the car everything was in perfect condition and they broke the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — BMW X1 AC compressor not working

 prashant_singh02 on Sep 25, 2016
I purchased my car in the year September 2012. However, in May 2016 the car's air conditioning system stopped working. I got it checked at a authorised service centre in Faridabad. I was informed that the compressor as well as the condenser needed to be replace and the cost would be more than a lac. I was surprised as any other car even below 5 lacs also has compressor life of 10-15 years. The compressor was only used for 3 summers. Earlier also I've spent a lot on this car and I feel that the part failure is much higher in any other car.
The following problems have been faced:
1....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Wheels get damaged

 Snehal Gohel on Sep 25, 2016
Hi,
I got BMW 520 bought just few months back.
I drive on good rod from Jamnagar to Rajkot most of time and two times to Ahmeadabad.
Generally my driver he driver the car and he is expert for Merc, Volvo, BMW and he is with me since last 1 year.
Before few days back I drive the car and I found vibration on starring and called Rajkot base service center, they told me to come service centre and they done the test drive they also found vibration. They checked all the wheels and found damage. How is it possible in four wheels at a time.
I want you to replace me immediately.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Poor, unprofessional and unsatisfactory service.

 Johan Knell on Sep 24, 2016
Poor, unprofessional and unsatisfactory service.
To whom it may concern:
On the 16th of September 2016 I’ve booked my vehicle (BMW 320 I 2006 model, registration VBY 237GP) at the Midrand BMW branch. Delivered my vehicle on Monday the 19th September 2016.
Reasons:
1. Service
2. Leakage of water (bottom of the engine)
3. Leakage of oil.
Not informing me that my vehicle would be in for two days !!!
My vehicle was only supposed to be booked in for only one day where it ended up for two days. Tuesday at roundabout 12 o’clock on the 20th...
Complaint comments  Read comments Complaint category Car Service Centers

Bmw Uk — Vijay

 vijay bambhaniya on Sep 15, 2016
I am vinning lottery to my number. Bmw company selected my mobile number 7698615023. I am winnig the 335000 pounds, leptop, bmw x6 2015 genaretion. I am really vining this lottery?? Please answers me. 30 years complete to bmw company anniversary . Its company are selected to 5 mobile numbers. And 1 mobile number its me . Its right or wrong please answers me please....
Complaint comments  Read comments Complaint category Education

BMW India — Fault in bmw x1

 alok Sinhal on Aug 20, 2016
Dear sir,
I have a bmw x1. While i was driving the car in the rain and it suddenly stopped. Then it was towed to the company service centre. As per the service centre there was a fault in the digital diesel electronic module (Dde) because of rain. They gave me an estimate of approx. 2.25 lacs. My car is fully insured and the insurance company is denying my claim. I expected a car from a company like bmw to handle rough wether with more agility. My concern is that i want the fault to be rectified at the earliest either paid by insurance company or bmw....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Faulty brand new car

 akraju on Aug 20, 2016
The managing director
Bmw india

Dear sir

Sub: heating up of brand new car
Ref : tow receipt no. 144006 dtd 17th aug 16

Being a big fan of bmw from young age i was able to fulfil my dream in the year 2014.

I (Unfortunately) purchased a test drive car-model 525d having a registration no. Ka 51 mf 3336 from your dealer navneet motors, bangalore india. Mr. Gurudutt representing the dealer convinced me that the car was in a good condition car.

My first problem started when this car came to full stop while travelling...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bmw Automobile — I'm complaining about bmw lottery

 pavi 00 on Aug 16, 2016
Sir, i received one mail from bmw company regarding fake lottery message. They mailed me that i won (350000 pounds, new brand hp, bmw captiva k5 car) these items..
One of your courier partner (Mr. Markuswhite) will come tomorrow to receive my courier that containing all those items.. I dont know whether the mail is real or fake... So kindly help me to resolve the problem regarding this issue......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — 320d service complaint

 arenjay on Aug 14, 2016
I own 320d model april '14.It has done 23330 kms approx.Bought from navnit motors mumbai.
Post the second service the engine pickup has dropped three times.Twice i visited navnit motors service centre, they cleaned the engine filter and send me back .Again the car runs well for 400 to 500 kms and then again the pickup drops.Surprisingly in just 23000 kms the following problems have appeared.
1.Pickup dropped (twice had gone to the service centre)
2.Both the rear view mirrors make so und while opening.
3.The led stops functioning every now and then and gets started on...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Back side wheel

 Šunand Mittal on Aug 11, 2016
I have purchased a new bmw 5 series in year 2016. The car backside wheel is having manufacturing defect and the car is not running on that wheel after 2 months (5000 kms) approx. Of purchasing. Now i am using secondary wheel of emergency from 15 days and 4 days ago i have send my car to deutsche bmw faridabad and they are not changing that wheel. This is very poor customer service we are facing. So help me in this case as soon as possible.. Contact 9837075107 vivek mittal...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

BMW India — Bmw x5 service in bangalore - navnit motors

 Krishna Prasad V on Aug 2, 2016
1) we bought a new x5 in the first week of july 2015.
2) first service is generally due at around 10, 000 kms or so. We sent our car for service and tyre change, since we were facing tyre issues in december 2015 to navnith motors. They changed the tyre but did not service the vehicle as they were busy (As mentioned by their service head to us orally) and suggested that we bring it in for service when it’s 10, 000 kms as there were still about 300 to 400 kms short of service due. Despite our telling them that we were planning on a longish tour and would be best if it was serviced then, they...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Service related to the bmw car — parsoli motors @ surat, gujarat

 Grieviance on Jul 30, 2016
First of All, let me tell you that i have been patronising the brand BMW since 2010 ... Although the brand boasts of the luxury and its credentials, its dealers are not committed to the same...

The fact of the matter is as under:
My car broke down(tyre bursted 4th time in an year) on last Thursday morning(dt 21/07/16) at 10:03 am. I call up the "on road assistance" service and am promised to send the assistance asap, since i am the owner of the BMW Secure policy and i am waiting for the assistance on road in the heart of the city.(easily accessible area) for more than a hour....
Complaint comments  Read comments Complaint category Car Dealers

BMW India — Delay in service

 Adarsha Hospital on Jul 14, 2016
Each and every time your service station take min of seven days to replace or service the vehicle.

Owner name: dr. g s chandrashekar
Vehicle no: ka 20 z 4559
Doc no:sq160090
Customer no: cust00384

Bmw vehicles are not good for indian roads. and better you provide a stepney for the same. repeatedly same problem. i am upset with your vehicle as well as very poor service.
If you have anything call me to this no - 9845077780 after 10pm...
Complaint comments  Read comments Complaint category Car Service Centers

BMW India — Bmw - bought / brought me worries

 Lathamafoi on Jul 11, 2016
“BMW”- A name that carries global reputation in terms of quality, luxury and style. Well, not always the case. As someone who bought a 320d with lot of passion and dreams, it has been nothing short of a nightmare that I experienced, which I and my family will not be able to forget for a lifetime.

16 th of September, 2015: It was a day that I looked forward to, a great friend’s daughter’s wedding. Little did I know that it would be a fateful day of my life. My 320 d car burst into flames while on the move on the Pondicherry highway en-route Chennai. My chauffeur, who was the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

The Bmw Automobile Company — 3.35.00.000

 Nagesh H N Nageshnageshhn on Jun 22, 2016
Best machine world
The bmw automobile company.
22 garden close, stamford,
Lincs, pe9 2yp, london.
United kingdom.
Tel:.+448719157857.

Attention: nagesh. H. N,

We wish to congratulate you once again on this note, for being one of the lucky winner selected on this new year bmw automobile motors promotion 2016. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set-up in united kingdom bmw automobile motors to encourage prospective mobile users. Congratulations on behalf of the...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

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