BMW India Customer Care
BMW Group
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COMPLAINTS

BMW India Customer Care

BMW Group

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Address
Plot No. 2-B, Phase 1-A, Verna Industrial Estate
Verna
South Goa District
Goa
India - 403722

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
13
2

Phone:

Additional info
Dealer Locator

Plot No. 2-B, Phase 1-A, Verna Industrial Estate, Verna, Goa 403722
Tel: +91 83 2288 7771
Fax: +91 83 2288 7773

15B, Wellesley Road, Beside Lal Deval, Pune 411001
Tel: +91 20 2614 1555
Fax: +91 20 2614 1777

Atharva Chamber, Survey No. 28, Mumbai - Pune Road, Beside Mayfair Tower, Wakdewadi, Pune 411005
Tel: +91 20 2553 4655
Fax: +91 20 2553 4666

Sr. No. 46, Plot No. 9, Wadgaonsheri, Nagar Road, Pune 411014
Tel: +91 20 2703 0333
Fax: +91 20 2703 0300

4 IDC, MG Road, Opp. Sector 14, Gurgaon 122001
Tel: +91 12 4398 8557
Fax: +91 12 4399 6162

G003, Ambience Mall, Ambience Island, NH 8, Gurgaon 122002
Tel: +91 12 4402 9029
Fax: +91 12 4399 6162

4 IDC, MG Road, Opp. Sector 14, Gurgaon 122001
Tel: +91 12 4398 8557
Fax: +91 12 4399 6162

Plot No 1, Sector-27B, Urban Estate, Mathura Road, Faridabad, Haryana 121003
Tel: +91 12 9426 9000
Fax: +91 12 9426 9055

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Express Avenue Mall Showroom, No 49, 50L Whites Road, Express Avenue, SNO. UGFD01, Royapettah, Chennai 600014
Tel: +91 44 2846 4441

548 A, C-Wing, Waterford Building, C.D. Burfiuwala Road, Juhu Galli, Andheri (W), Mumbai 400058
Tel: +91 22 6677 7777
Fax: +91 22 2625 2288

H-5/B-1, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044
Tel: +91 11 4309 0000
Fax: +91 11 4168 2555

Shop No. 1&2, Gr. Floor, Commercial Premisessavoy Chambers, Linking Road, Santacruz (W), Mumbai 400054
Tel: +91 22 6171 8888
Fax: +91 22 6171 8855

H-8, Sector 63, Noida 201301, UP, Delhi - NCR
Tel: +91 12 0419 9000
Fax: +91 12 0419 9055

Plot No 1, Sector-27B, Urban Estate
Mathura Road, Faridabad
Haryana 121003
Tel.: +91 12 9426 9000
Fax: +91 12 9426 9055


H-5/B-1, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044
Tel: +91 11 4309 0000
Fax: +91 11 4168 2555

27 B, Shivaji Marg, Moti Nagar, New Delhi 110015
Tel: +91 11 4726 6000
Fax: +91 11 4726 0055

Plot No 1, Sector-27B, Urban Estate, Mathura Road, Faridabad, Haryana 121003
Tel: +91 12 9426 9000
Fax: +91 12 9426 9055

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Gala No. 18, 19, 20, 22, 23, Below Mahalaxmi Bridge, Opp. Mahalaxmi Station (West), Dr. E Moses Road, Mumbai 400034
Tel: +91 22 6196 0037

17, Mangal Compound, MR-11, Pipliya Kumar, Dewas Naka, Indore 452010
Tel: +91 73 1400 8989
Fax: +91 73 1400 8999

Mohatta Bhavan Compound, Plot No 3, Manjrekar Lane, Off Dr. E Moses Road, Worli, Mumbai 400018
Tel: +91 22 6114 4444
Fax: +91 22 6114 4455

Dr. Annie Besant Road, Opp. Nehru Centre, Worli, Mumbai 400018
Tel: +91 22 6714 5100
Fax: +91 22 6714 5199

Plot No. 50, Sector No. 1, Near Juinagar Station, Navi Mumbai 400706
Tel: +91 22 2773 9000

Plot No. 50, Sector No. 1, Near Juinagar Station, Navi Mumbai 400706
Tel.: +91 22 2773 9000

Plot No. D-20/7, TTC Industrial Area, MIDC-Turbhe, Near To Jay Mata Di Weight Bridge, Behind To Esdee Paints, Navi Mumbai 400705
Tel: +91 22 6566 4444

Maker Chamber Vi, Jamnalal Bajaj Road, Nariman Point, Mumbai 400021
Tel.: +91 22 6666 4848
Fax: +91 22 6714 5199

G.T. Road, Dhandhari Khurd, Ludhiana 141014
Tel: +91 16 1525 0000
Fax: +91 16 1525 5253

Plot No. 125, Industrial Phase I, Chandigarh 160002
Tel: +91 17 2525 0000
Fax: +91 17 2460 2301

No. 20, GST Road, Meenambakkam, Chennai 600027
Tel.: +91 44 4291 1111
Fax: +91 44 4291 1100

Door No: 1/582-2, Avinashi Road, Neelambur, Mudhalipalayam Pirivu, Arasur Post, Coimbatore 641407
Tel: +91 422 304 1111

No. 20, GST Road, Meenambakkam, Chennai - 600027
Tel: +91 44 4291 1111
Fax: +91 44 4291 1100

# 6-3-569, Opp. R.T.A Office Khairtabad, Hyderabad 500082
Tel: +91 40 4465 6565
Fax: +91 40 4003 2323

1-8-670 Azamabad RTC, Cross Road, Hyderabad 500020
Tel.: +91 40 2767 6946


Express Avenue Mall Showroom
No 49, 50L Whites Road, Express Avenue, SNO. UGFD01, Royapettah, Chennai 600014
Tel.: +91 44 2846 4441

B7 & B8 Ambattur INDL. Estate, Landmark: Ambit It Park, Sector 1, 2nd Street, Near Ashok Pillar, Ambattur, Chennai 600058
Tel: +91 44 4926 1111

Plot No. 4, Industrial Park, Old NH-5, District Guntur, Mangalagiri 522503
Tel: +91 86 4523 6565
Fax: +91 86 4523 6465

# 6-3-569, Opp. R.T.A Office Khairtabad, Hyderabad 500082
Tel: +91 40 4465 6565
Fax: +91 40 4003 2323

Ring Road No. 1, Village Sarona, Raipur 429009, Chattisgadh, India
Tel: +91 77 1655 5000
Fax: +91 77 1600 7000

C-48/1A MIDC, Central MIDC Road, Near Toll Plaza, Hingna MIDC, Nagpur 440028
Tel: +91 71 0464 5522
Fax: +91 71 0464 5533

No. 48, Padil, Kodikal, Kannur Village, Mangalore 575007
Tel: +91 82 4227 5333, +91 82 4227 5777
Fax: +91 82 4227 5444


No. 4, Konnappana Agrahara, Near Electronic City, Hosur Road, Begur Hobli, Bangalore 560100
Tel: +91 80 2852 0060
Fax: +91 80 2852 3053

Sanghi Oxygen Compound, Off Mahakali Caves Road, Andheri (E), Mumbai 400093
Tel: +91 22 2687 6883, +91 22 2687 6885, +91 22 6677 7800
Fax: +91 22 2687 3320


548 A, C-Wing, Waterford Building, C.D. Burfiuwala Road, Juhu Galli, Andheri (W), Mumbai 400058
Tel: +91 22 6677 7777
Fax: +91 22 2625 2288

No-2, (Old No-4) Prestige Emerald, Ground Floor, Madras Bank Road, Lavelle Road, Bangalore 560001
Tel.: +91 80 2222 4544, +91 80 22224546
Fax: +91 80 2222 3636


No. 4, Konnappana Agrahara, Near Electronic City, Hosur Road, Begur Hobli, Bangalore 560100
Tel: +91 80 2852 0060, +91 80 2852 3036
Fax: +91 80 2852 3053


14B Paper Box, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri - East, Mumbai 400093
Tel.: +91 22 6767 9797
Fax: +91 22 6767 9725

C/O Sasangi Engineering, Ramchandra Lane Junction, New Malad Link Road, Malad (W), Mumbai 400064
Tel: +91 22 6677 2222
Fax: +91 22 6677 2200

C/O Sasangi Engineering, Ramchandra Lane Junction, New Malad Link Road, Malad (W), Mumbai 400064
Tel: +91 22 6677 2222
Fax: +91 22 6677 2200

Raikva 3A, Rommohan Mailick Garden Lane, Kolkata 700010
Tel: +91 98 3145 5964

The Silver Arcade, 5, J.B.S. Halden Avenue, E.M Bypass, Kolkata 700105
Tel: +91 33 2251 7010
Fax: +91 33 2251 7011

43, East Topsia Road, Arupota, (Behind P.C Chandra Garden), Kolkata 700105
Tel: +91 98 7405 8048
Fax: +91 33 2251 7011

NH-5, Bhanpur, Near Ace Autocars (Tata Showroom), Cuttack 753011
Tel: +91 67 1654 3968
Fax: +91 67 1258 6969

5B, Saheed Nagar, At Hotel Empires, Bhubaneswar 751007
Tel: +91 67 4644 4672, +91 78 9409 2484
Fax: +91 674 254 1170

Plot No 5, Sanand Land Deelopment Corporation, Opp Gokuldham, Village - Ullariya, Ahmedabad 382210
Tel.: +91 92 2800 0236

49/1, Harihar Plot, Near Valentine Cinema, Surat Dumas Road, Surat 395007
Tel: +91 26 1272 1231, +91 26 1272 1232
Fax: +91 26 1272 1233


Signature-1, Near Makarba, SG Highway, Ahmedabad 380051
Tel: +91 79 2970 6771, +91 79 2970 6772
IVRS : +91 93 7777 0088
Fax: +91 79 2970 6773


Signature-1, Near Makarba, SG Highway, Ahmedabad 380051
Tel: +91 79 2970 6771, +91 79 2970 6772
Ivrs : +91 93 7777 0088
Fax: +91 79 2970 6773


Near Green Land Circle, Rajkot-Ahmedabad Highway, N.H-8B, Rajkot, Gujarat 360003
Tel.: +91 28 1270 3351, +91 28 1270 3352 (Sales), +91 28 1270 3353 (Service)


Building No. 1/3699, Vendipetta, Kannur Road, Nadakkavu P.O. Calicut 673011
Tel: +91 49 5669 6666
Fax: +91 49 5669 6677

II/6B, NH 47, Bypass Road, Maradu P.O. Kochi 682304
Tel.: +91 48 4669 6666
Fax: +91 48 4669 6677

Sanghi Garden, Tonk Road, Jaipur 302018
Tel: +91 14 1408 7070
Fax: +91 14 1255 1465

E-95, Madri Industrial Area, Road No. 1, Ahmedabad Bypass, Udaipur 313003
Tel: +91 92 1429 2145

15/63 Parwati Bagla Road, Civil Lines, Kanpur 208001
Tel: +91 51 2654 1001
Fax: +91 52 2391 7128

12. 2 Kms. Faizabad Road, Chinhat, Lucknow 227105
Tel: +91 52 2654 0000

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Customer satisfaction rating
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Complaints
273
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BMW India Complaints & Reviews

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BMW India — Delay in service

 Adarsha Hospital on Jul 14, 2016
Each and every time your service station take min of seven days to replace or service the vehicle.

Owner name: dr. g s chandrashekar
Vehicle no: ka 20 z 4559
Doc no:sq160090
Customer no: cust00384

Bmw vehicles are not good for indian roads. and better you provide a stepney for the same. repeatedly same problem. i am upset with your vehicle as well as very poor service.
If you have anything call me to this no - 9845077780 after 10pm...
Complaint comments  Read comments Complaint category Car Service Centers

BMW India — Bmw - bought / brought me worries

 Lathamafoi on Jul 11, 2016
“BMW”- A name that carries global reputation in terms of quality, luxury and style. Well, not always the case. As someone who bought a 320d with lot of passion and dreams, it has been nothing short of a nightmare that I experienced, which I and my family will not be able to forget for a lifetime.

16 th of September, 2015: It was a day that I looked forward to, a great friend’s daughter’s wedding. Little did I know that it would be a fateful day of my life. My 320 d car burst into flames while on the move on the Pondicherry highway en-route Chennai. My chauffeur, who was the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

The Bmw Automobile Company — 3.35.00.000

 Nagesh H N Nageshnageshhn on Jun 22, 2016
Best machine world
The bmw automobile company.
22 garden close, stamford,
Lincs, pe9 2yp, london.
United kingdom.
Tel:.+448719157857.

Attention: nagesh. H. N,

We wish to congratulate you once again on this note, for being one of the lucky winner selected on this new year bmw automobile motors promotion 2016. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set-up in united kingdom bmw automobile motors to encourage prospective mobile users. Congratulations on behalf of the...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

The Bmw Automobile Company. — Complain about this fake bmw company!!! if its really fake please do take action.

 pooja swamy on Jun 17, 2016
Firstly, i got an sms n i had to send all my basic details to their email id, after that they have emailed me back saying i have won etc.. The details are below.
I feel this company is fake. On 17/6/2016 one of their agent will be coming to deliver this winning price and will call me from the airport. They have asked me to pay 24, 500 rupees as custom duty. Following is the email from the company. I will also be attaching the agent id card n other pictures they have sent. Please tell me, if its fake what action are you going to take against such companies. They will continue to cheat people.....
Complaint comments  Read comments Complaint category Car Dealers

BMW India — I'm complaining about service and manners of staff

 aruntra on Jun 13, 2016
I have sent my GT for body shop Nd I hav got it back with more dents Nd marks
When I question about the damages they reply very arrogant and in a very bad manner
They have no respect for customers
My family owns 17 Bmw cars at present Nd being a loyal customer to your company we have received the worst answers and treatment
I'm very sorry to be a customer of Bmw
The person who deal with the car is syedgufran.basha@bmw-kunexclusive.in
Who is a big disrespect for your company
If we don't get a proper response, we will park all the 17 Bmws in the...
Complaint comments  Read comments Complaint category Car Service Centers

BMW India — Malfunction of car parts

 Shanky916 on Jun 13, 2016
Sir
I am owner of bmw-- Model 2012. I want to share an horrifying incident that happened to me and my wife while travelling yesterday in my bmw, while we were on NH1 heading towards our destination all of a sudden smoke started coming out from front side under dashboard and we made a sudden stop on highway which was very horrifying and a life threatening decision that we were forced to make as we were among heavy vehicles around us and by the time we came out of car, whole cabin was filled with thick cloud of smoke and we were not even able to breathe, as we consumed that poisonous smoke,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Inside door handles

 Munna71 on May 20, 2016
I have a 320 d, chassis no. Vk61414, engine no. 81657244, license plate no. Pb02bf0333 in the name of my mother smt usha rani, 15, new garden colony, amritsar mob no. 09814045050, email : ganpaticotex@yahoo.Co.In

All the inside door handles of my car (Except drivers door) rubber has is peeling off due to summer heat,

This is not done and acceptable in a bmw brand...

Pls get them replaced on top priority as i can not use my car at all coz of this as they look so horrible and they are sticky as well......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — Bmw confirmation-bmw lottery

 kaurfrompunjab on May 10, 2016
I am Rajinder kaur from india. I got mails from 10/5/2016
BMW GROUP
Unit E & F London Stone Business Estate Broughton Street, Battersea London SW8 3QR

saying that i am the winner of BMW promotion prize. And today i got a mail. if it is true reply me.

I would like to know the clear picture of above.And i am here by attaching their latest mail .I Expecting your response as soon as possible .
Thanks:-
Rajinder kaur...
Complaint comments  Read comments Complaint category Travel Agents

BMW India — Bmw x1 car rpm not increasing and engine malfunction light appears.

 agarwal girish on Apr 18, 2016
Dear sir
Myself girish agarwal 9818241926 employee of ashtech industries pvt ltd having reg offive in d 49 mansarovar park delhi 32 purchased the vehicle bmw x1 having reg no U16 AE OO63 registered in may 2011 in the name of Ashtech IndustrIndustries pvt ltd has the above mentioned subject matter that I am getting this complaint from 14.05 .2012 as per the sevice history given by bmw . For this the vehicle has been sent to bmw service center in faridabad and noida unlimited times.
But still the problem is not resolved.
During our last discussion with bmw AGM AFTER SALES MR...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

The Bmw Automobile Company — Your won prize from bmw automobile company

 S Karuppasamy Pandiyan on Apr 13, 2016
Best machine world
The bmw automobile company.
22 garden close, stamford,
Lincs, pe9 2yp, london.
United kingdom.
Tel:+447937420518
13 nd april 2016.
Dear beneficiary:sk samy

We wish to congratulate you and your family on this note, for being one of the three lucky winners selected in this new year bmw automobile 01ft m5 annual anniversary award program 2016. As we have commence in this new year 2016. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set up by the bmw...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

BMW India — Fraud by navnit motors mumbai

 Ranvijay Pradhan on Mar 28, 2016
Dear Sir
We have purchased a New BMW X1 sport from Navneet Motors Mumbai on delivery of the vehicle we found two front Tyres in Swollen condition which was intimated to Navnit motors Mumbai, after that we have sent no of emails and 100 of telephonic calls but they are least bothered and do not reply to our mails not revert on telephone. As per contract agreement we were promised in written to be given Original Car cover and complete floor mats and key chain but we are very sorry to say that they have given duplicate car cover and floor mats which was assured to be given as soon as it would...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bmw Uk — Winning of 2.35 crores indian rupees

 Pieol on Feb 26, 2016
Bmw automobile company uk.
Bmw park lane - park lane
70 park lane london w1k 7tt
United kingdom.


Batch number:74/44319/jpmm
Pin number:*124*#
Registration order number:o2-05opr442-rspt

Phone number: +44-871-234-8521
Dear lucky winner,

Good to hear from you regarding the bmw uk draws. My name is dr. Dennis smith, i am the bmw uk company claim officer assigned to winners on the promotion sweepstakes, your email address just won the sum of 2 crore 35 lakh rupees and a bmw 6 series car from the on going bmw...
Complaint comments  Read comments [2]Complaint category Car Dealers

BMW India — New car BMW 320d

 Manmith Rai on Feb 13, 2016
We have purchased the test drive vehicle BMW 320d which was run only 5200km... The showroom people told that they wil service the car and replace the brake pads.. Now the car has run 10800 km... That means 5000 km after purchasing.. And the car is gone for check up.. And now the job card has come up to 47000... Is this the service from bmw...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bmw Automobile Company — Lottery amount

 vijaymetla on Jan 18, 2016
One day i got a message to my mobile that i won a lottery amount of 33500000cr. After that i had send my details to the mail royalscotlandonlin@qq.com, then after 3 days James named man has called me with mobile no: 9599632801 from Delhi that u have to pay a sum of 25000 in the account no:35343672065, SBI bank, account name jangminlal baite, R.K puram branch Delhi. I have deposited amount of 25000 in that bank on 14/01/2016. After that he has asked for ID proof, i have send it. Then he send me the account details of your bank RBS 15, Hansalaya Building, Barakhamba Road, New Delhi, Delhi. The account...
Complaint comments  Read comments Complaint category Banks

BMW India — Complaint

 tusharkumargtm on Jan 2, 2016
Dear Team, Please refer to my post on July 15, 2015 on the official Facebook page of BMW INDIA regarding BMW GT (Car No. UK07AP0006) series, 2011. I regret to inform that I am still facing the same issues and this time it has gone even farther. First, BIRD AUTOMOTIVE, Gurgaon, Haryana sold me the 2010 made car in 2011 by manipulating the documents and to make the situation worse they offer poorest quality and the most inferior service for this so called renowned brand. In revert to my last complaint, I was made assure that all the issues have been taken care of, however now when I am in a middle...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

BMW India — My BMW car is in the service centre for more than 4 weeks

 Bruhadeswari Murthy on Nov 6, 2015
My car BMW GT was taken for service more than 4 weeks ago . I have not received one call from them informing me as to when I would get it back . I am presently abroad and will return back to blr on the 10th . It us disappointing that a car is retained for such a long time and there is no follow up Calls t inform me about the status if the car ....
Complaint comments  Read comments Complaint category Airlines

BMW India — Secure Policy payment's 7200/- rs not refund till now

 MANOJ K CHAUHAN on Sep 18, 2015
Sir, This is to inform you that we people are always harrassed by DEUTSCHE MOTOREN Dehli regarding the same of can payment through BMW secure policy and one excess payment of rs 7200/- in not cleaned to us kindly guide us to take the proper advice....
Complaint comments  Read comments Complaint category Car Service Centers

Bmw Annual Lottery Draw Organized — I have recieve an e mail that as follows

 Sunil Daitkar on Sep 11, 2015
Tel: +448719151727 Dear Lucky Winner, This is to inform you that your Email have won (7.6 CRORES RUPEES)from the BMW Company United Kingdom which is organized by World Bank and Uk Mobile Company in conjunction with Chevron Texaco Oil and Gas Company, “Your Email Address" were selected through a computer ballot system drawn from Nine hundred thousand email from Canada, Australia, United States, Asia, Europe, Middle East, Africa and Oceanic as part of our international program which is conducted annually, 20 people was selected as our winners, Through electronic ballot System without the winner...
Complaint comments  Read comments [1]Complaint category Lottery and Sweepstake Emails

Bmw Atomobile Star Promo London. Uk — Rbi online account

 I.jagan on Aug 25, 2015
I'm indrapalli jagan. From telangana (Stat) , miryalaguda.

I'm received rbi sending message. Your won amount of rs. 3, 35, 00, 000 / from bmw star promo is ready for claim, check your email and fill the rbi form and send it to rbi email rbiaccount@india.com. Sending mobile number is:8287323989. My checking my email fill the all my details rbi form pass photo and my sbh a / c no: 62109126714.
Next rbi send rbi online account number and pin number. My checking rbi online account open this account balence is rs. 3, 35, 00, 000cr in. But no trenfering balence is pending....
Complaint comments  Read comments Complaint category Banks

Bmw Uk — Received mail for lottery win

 Satish Gaonkar on May 13, 2015
I Received below email is this true? let me know bmw automobile company ONLINE PROMOTION DEPertment 42 Park Avenue, Bar Bourne, Worcester, United Kingdom Telephone: +44- 871 -915 -1727 Email: winnerbmw@qip.ru Dear Lucky Winner, Congratulation your Email ID have won You (£500, 000.00) Five Hundred Thousand Great British Pounds and a BMW LAPTOP in BMW Annual Lottery Draw organized by BMW in conjunction with Chevron Texaco oil and gas Company in UK, Your Email Address were selected through a computer ballot system drawn from Nine hundred thousand email from Canada, Australia, United...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

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