BMW India — Malfunction of car parts | |||
Sir I am owner of bmw-- Model 2012. I want to share an horrifying incident that happened to me and my wife while travelling yesterday in my bmw, while we were on NH1 heading towards our destination all of a sudden smoke started coming out from front side under dashboard and we made a sudden stop on highway which was very horrifying and a life threatening decision that we were forced to make as we were among heavy vehicles around us and by the time we came out of car, whole cabin was filled with thick cloud of smoke and we were not even able to breathe, as we consumed that poisonous smoke, and i sure one more minute in that car would have killed us both. Me and my wife both suffered loss of breath and we were stuck in mid of nowhere on highway under 45 deg temperature. For these kind of expensive cars we never expect this kind of life threatening and embarrassing moments, i am a real estate builder and own other luxury brand of cars as well, i never had any incident like this with any of my other car. My respect and trust for brand BMW is totally shattered, if this is the quality of bmw i will never suggest anyone to go with this brand. And now when i am home by god's grace, i sent my car to check what actually happened and they told me Hydro unit of car burnt in mid of highway while driving. That is not my fault we never altered any electronic components or wiring in this car, Odometer shows 50, 000 km only. So i expect bmw to take some action and repair my car that put mine's and my wife's life in jeopardy after paying hefty amount of money on its servicing every couple of months. If bmw is planning to just discard this issue that almost killed us i will be forced to move to consumer court. Was this information helpful? | |||
BMW India customer support has been notified about the posted complaint. | |||
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