Book My Offer — Defective product received

Address:Vellore, Tamil Nadu, 635802

I have received a faulty product and i want to replace it or else issue the refund for the order and refund my money back to my account... i tried several time to reach customer support but no reply from their end
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BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
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    BookMyOffer.com / Saturday Sunday Media Internet Phone
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    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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