[Resolved]  Book My Offer — Fake product from online shop

Address:Dehradun, Uttarakhand, 248007
Website:www.bookmyoffer.com

Sir, I have bought Mi Power Bank of 20800mah battery from online shop bookmyoffer.com on 19th April 2016.

Name - Atul Singh
Order number - [protected]
Mobile no. - [protected]
Cost of Product - Rs. 648

But they have sent me fake Product. I have mailed them and even call them. Whenever they attend my call they always reply that they are gonna replace my product within 7 working days. But they have not taken even a single step. They are not exchanging my product and even not returning the cost of Product.
So, it's my humble request kindly helpe from getting rid of this situation.

Regards
Atul singh
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Feb 18, 2017
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Nov 30, 2016
Updated by atul60421
My phone number is [protected]
Nov 30, 2016
Updated by atul60421
Sir
M in big problem kindly, help me

My phn no. Is [protected]

Kindly do something from returning my product its really very important.

According to me I have only single hope only and only you who can help me .

I have only single faith on ur self. Kindly give little amount of time to me and please please give some instructions to get my product or money back.
Nov 30, 2016
Updated by atul60421
Sir. Kindly return my email
Verified Support
Jan 06, 2017
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We will share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
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