[Resolved] Book My Offer — Samsung 16800mah power bank, faulty power bank | |||||
I have ordered samsung 16800mah power bank from book my offer.my reference number is [protected]. I booked samsung power bank 16800 mah of rs. 399 and they added delivery charges rs.149 + cod charges rs.50 and delivered to me with total amount rs.598/-. Delivered product is duplicate not looking like samsung and usable and screched product is given to me. I fully charged it and even after fully charge it is not able to charge my phone at least 15 minut. It got discharge very very soon. In less than 15 minut. I tried to contact customer of book my offer no one is picking the call, very bad online company. Making fraud with customer by delivering faulty, duplicate & usable product. Was this information helpful? | |||||
Jun 12, 2016 Complaint marked as Resolved there is no any solution given by them. they called me on 9/06/2016 by 8447429813 number and asked about product that what is wrong with this products and i explained him everything and the phone had disconnect during communication. again next day morning i got a call from 8493068290. again they asked problem and finally they agreed for return my money, for this they demand my card no, my cvv no., expiry date and name on card even they demand my four digit ATM pin no. then i said to him, how it can possible that i give you my pin no. they were talking like a foolish and stupid man. then they said keep your product with you if you not provide your pin no. and also he was laughing during communication. i can't thik, what kind of people they are. they forced me to keep the faulty product. very ridiculous people and ridiculously they were talking.
totally fake and fraud company and employs this is. never trust and purches any kind of product through book my offer. BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint. Verified Support Sep 28, 2016 BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response Dear Customer, We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations. Thanks | |||||
Add a Comment | |||||
46%
Complaints
3974
Pending
0
Resolved
1811
+91 80 1000 1133
Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
Post your Comment