[Resolved] Book My Show — No refund on the misbooked tickets

npuvvada

from Chennai, Tamil Nadu

Address:	600091
Website:	www.bookmyshow.com

We bought movie tickets through bookmyshow. Com on 31-jul-2016 to go in next 2 hours, but at the end of transaction it shows i booked for 3-aug which is a workingday, so when i called up, their response is "they are just booking partners, money has gone to theatre... Nothing can be done". There is no refund, thatre also does not take responsibility. So where the money has gone?. It must be investigated on how much money is being earnt by the website/theatre like this. We never again will visit such sites.

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Sep 13, 2016

Complaint marked as Resolved

Verified Support

Aug 12, 2016

BookMyShow Customer Care's response Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details. Since the 'Order Summary; which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment for the transaction.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.