Book My Show — REFUND RS.348.50

Address:

Kolkata, West Bengal

Booked one ticket on 05/06/15, through net banking Central bank of India, Kolkata for Movie DIL DHADKNE DO, show time 3.55 p.m. Date-06/06/2015, but no sms / mails recd.On the very next day, I cantacted Madam Tanvi of Customer Care team of Book my show. After checking she confirmed over pbone as well as mail, they have not claimed the amount and advised me to contact with the Bank for refund. Based on her confirmation, I booked another ticket for the same movie samne date and same time and viewed the moved. Based on the mail, I have contacted to my Bank for refund. they have enquried and informed me that to contact with the Merchant as both the transaction are successful as per their records. on receipt of reply from Bank, I just forwarded the same and requested the merchant for refund. Initial ticket Id No.#467064. Later on changed it to #588788 without resolving the issue. From 6th June'15 onwards, excahnged 14 mails. Last mail sent on 20/08/15, but no response recd. Kindly look into the case and do the needful.