[Resolved] Book My Show — Ticket booking amount debited but tickets not provided and also not refunded

Sowmiya 2307

from Chennai, Tamil Nadu

Address:	600043
Website:	www.bookmyshow.com

Sir,
I'm Sowmiya from chennai I booked 2 tickets at PVR Cinemas through book my show on 16th March 2016. Please help me refunding the amount of Rs308. I also received a message stating that my amount will be refunded but till date i didn't receive any refund. please kindly help me in this issue.

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Complaint marked as Resolved

Verified Support

Mar 19, 2016

BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.