Bookmyoffer.com — defactive power bank

Address:Pune, Maharashtra

i ordered a power bank mi 10400mah from bookmyoffer.com.my order details are Reference no. "[protected]"and email Id-"dr.[protected]@gmail.com" i sent a mail regarding this on the same day that i received defactive product(24may 2015) and also submitted a query on there official website.but they didn't respond me till now(26may2015) i tried to contact them on there given number but they r not responding.i wants to refund my money back or some other product with equal amount with no quality compromise. please sir resolve my problem ASAP...my contact no is [protected]
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