[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Memory card not working-found to be a fake product

Address:Pune, Maharashtra, 411033
Website:bookmyoffer.com

Hello sir,

I got a delivery of samsung memory card 64gb on 18 july from bookmyoffer.com
When i checked the product the memory card it din't worked. I have mailed them various times but no proper reply as if they have no intention to help, also the customer care number on the website is not working its always automated to be busy i guess (Called upto 30-40 times but everytime busy)

And the bizzare thing is when i checked with the samsung dealer he said the product is a fake one.

I want complete refund.

Help me sir
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Oct 30, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
Complaint comments 

Comments

Dear mayur,

Thank you for shopping at www.bookmyoffer.com

This is your electronic order confirmation for [protected] .
Please save it for future reference. You will need this if you wish to contact us in relation to this order.

Thank you for authorizing payment for the amount Rs.598 being the total order value.

Details of your Order

Order Date - 09.07.2016 03:10

Order Confirmation Number: [protected]

Deliver To:
mayur zope
[protected]
kakade park, D/2/10 Tanaji nagar, chinchwad Pune-33
Pune 411033
MAHARASHTRA
INDIA

Bill To:
mayur zope
[protected]

Payment Summary

Payment Methods: Cash On Delivery

Quantity Product Unit Price Net Price
1 Samsung Evo MicroSDHC 64 GB Class 10 Memory Card Rs 399 only
Rs.598 Rs.598
Purchase Summary

Subtotal: Rs.3, 499
Shipping: Rs.149
CodCharge: Rs.50
Tax: Rs.0
Discount: Rs.3, 100
Order Total: Rs.598
Please note that all orders are subject to stock availability, and orders are typically shipped within 3 to 5 working days and take additional 1-3 working days of shipment time. For some destinations the shipment time may be longer, as mentioned in our Shipping Policy. During the sale period, some orders may take longer for delivery.

We will notify you when your order is shipped. In the unusual event that any item you have ordered is physically not available, or not in a condition to be shipped to you, we shall inform you accordingly, and cancel the item(s) from your order. In such cases your credit card will not be charged. Please see the Shipping Policy on our website for details.

We value your business. Hope you enjoy shopping with us.

Kind Regards,
www.bookmyoffer.com Team

www.bookmyoffer.com is committed to your satisfaction. If you have a question about your order please contact our Customer Care Department at +91-[protected], or e-mail us at [protected]@bookmyoffer.com"

Copyright © 2016, www.bookmyoffer.com

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