[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Samsung 16800 power bank

Address:Mumbai City, Maharashtra
Website:bookmyoffer.com

I have order samsung power bank 16800mah with led light... First of all it is not orignal brand of samsung... And secondly it is default product... N
It is looking that someone has used it many times before.
It is not charging proprely
Colour of the product is dull.
It is not looking new.
Its your duty to respond to our request when v call upon you n have my product exchanged with other new product.
O i am requesting you plz refund... And rply for the complain... And your customer care number not responsding my phone... They are igoniring the call...
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Oct 27, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We have shared your detail to our customer support team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments 

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I have order samsung power bank 16800mAh with led light...first of all it is not orignal brand of samsung...and secondly it is default product...n i hope so it is already used before...so i am requesting you plz refund ...and rply for the complain...and you customer care number not responsding my phone...they are igoniring the call...
pincode421503

Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd

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