[Resolved] BookMyShow — Am complaining about double payment debit for cinema tickets in request refund | |||||
Debited twice card payment for two tickets booked in abhirami theatre. Pls refund the same Hi customer, booking id: abic[protected]in. Seats: 1st class-f29, f30, 2 seat (S) for aandavan kattalai on sun, 2 oct, 2016 1:00pm at abirami cinemas: chennai (Abirami 7 star). Please carry your cc/dc card which was used for booking tickets. For the above ticket payment was effect Ur a/c-x007299x has been debited for rs.324.80-ecom-book my show-x238665x-balance - kblmoneyplant - (02/10/2016:09:54:11) For the above ticket second time too debited Ur a/c-x007299x has been debited for rs.324.80-ecom-book my show-x238665x-balance - kblmoneyplant - (02/10/2016:09:58:01) Kindly reverse the same. S ravi 3/4 somasundaram 1st lane Jawahar nagar 6th main road Chennai pin code 600 082 Mobile no [protected] Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Verified Support Oct 28, 2016 BookMyShow Customer Care's response Hi, We sincerely regret the level of discomfort you have faced while transacting with us. The said transaction has been initiated from our end. Ideally the amount does hit the account within 5-7 working days or 10 working days in case of nationalized bank. You may note down the reversal code 174169 Please quote the above mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on [protected]@bookmyshow.com ) Further, your tickets were confirmed for the booking id ABIC[protected]IN Our sincere thanks for your time and consideration. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
 2 Comments | |||||
Comments
I have the same issue what should I do
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I have booked 2 tickets for a movie at DRC Mysore through SBI net banking on[protected] and an amount of Rs 413.92 has been deducted twice for same ticket.Arrange for refund of additional payment of Rs 413.92.
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