[Resolved] BookMyShow — Amount debited from my account but the tickets are not confirmed..

antony xavier12

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

I have booked three movie tickets through bookmyshow site at 9.45pm but till now didn't get any conformation mail from them and the transaction ref.no. is DLVR[protected] and the amount is 323.40 rs. The theatre I haved booked is KG cinemas and the show time is 10.20 pm and booked date is 25/07/2015. Thanks regards, Antony Xavier.S Ph:[protected]

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Complaint marked as Resolved

Verified Support

Aug 21, 2015

BookMyShow Customer Care's response Dear Customer, We value you as our customer and are sorry about the trouble caused to you. As per our telephonic conversation, we hope your query has been resolved to your satisfaction. The refund for the unsuccessful transaction was processed from our end on[protected]:59:32. Hope you are in receipt of the refund. In case of any queries, please feel free to write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Our team is available 24/7 for your assistance. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, Team BookMyShow