[Resolved] BookMyShow — Amount deducted and ticket received but no ticket available in cinema hall | |||
I have booked one ticket at bms for prem ratan dhan payo on 12th November 2015 timing 12:25PM at movietime pitam pura, booking id MTPP[protected] however when i visited movie hall they said that ur ticket was bad transaction and ur ticket cud nt be booked however my bank account is debited and ticket book from ur end too, i requested to please refund my money as i have not got ticket from movie hall they said that i got money from cinema hall on 16th November after si=uch a long time and mailed them quote "i cant talk to u all the time like this, please give me your contact no. or call me, i cannt except reply from you this way, this is the contact no. of ower of Movietime pitam pura[protected], you can call him ask about it, i dnt no whether yo have understood the claim or not bt when i have registered my first complaint during show time then you would have taken action only then, as per you if i had collected refund then why would i bother to mail you all the time, please revert back else now i have to take strict action against you, or i ll be fiing FIR under delhi police authority, consider my mail seriously and return my money back." my reference id is Ticket Id [#1131825] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 29, 2015 BookMyShow Customer Care's response Hi Manu,
As per our telephonic conversation with Kshitij today, we are offering you a voucher worth Rs 400 which would be valid for a month.
It can be purely redeemed on our website/ app in.bookmyshow.com
This voucher shall be sent across to your email id mentioned while transacting with us
It should reach you within a max of 3 days.
Hope this resolves your query to your satisfaction.
Thank you for being our valuable customer.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
| |||
Add a Comment | |||
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
Post your Comment