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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

BookMyShow - Suspicious transaction

User
 Sreedhar Dasari on Jan 24, 2015
Dear concern, I have booked a movie ticket on January 11th, 2015 for an amount of Rs.501.78 which was correct. But another transaction was done on January 12th, 2015 where I have not done any transaction but the amount of Rs.540.92 was debited from my credit card and I didnot received any alert after debiting the amount of Rs.540.92. I have checked with my banker but they have informed to raise complaint with the BOOKMYSHOW. I didnot see any complaint in bookmyshow website. Kindly do the needful. Thanks & Regards Sreedhar For any queries contact me on sreedhar_dvm@yaboo.com...
Complaint comments Read comments [1] Complaint category Credit Cards

BookMyShow - bookmyshow cancelling show..

User
 senthil286 on Jan 17, 2015
I have booked movie tickets for 18/01/2015. on BOOK MY SHOW website. The ticket cost is Rs160/- for 10:20 AM show, The next day I got a mail from book my show they are rescheduling the 10:20 AM show and the refunding the money(till now i have not got money). The important think in this issue is, the reschedule time is 10:21 AM. and the ticket cost is Rs170/- can you understand the reason for rescheduling the show from 10:20AM to 10:21AM at the same day. The reason is to increase ticket cost from RS160 to Rs170/- ONLY TO INCRAESE RS 10 they are rescheduling the show and they are spoiling our weekend....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Didn't got tickets after paying money.

User
 Rohan N Jacob on Jan 14, 2015
I have booked 2 tickets for the Tamil movie I on 14th January 2015 through bookmyshow app in my Windows Phone. I have paid the money through my debit card and it showed ticket booking done. And i got a message from my bank that it had took my money for the tickets. But i didn't got any information about the tickets, no sms etc. I have waited so long and booked another 2 tickets for the same movie on the same day. That also results the same. I am fieling this complaint to return my money back....
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - Portal double charge and refund

User
 ShankaPoondi on Jan 10, 2015
Hello My mobile no is 09962578757 I had booked 12 tickets for the movie PK in Bangalore on 10 th Jan evening by mistake I am charged for 22 tickets I called you to cancel one of my transaction so it will be what I wanted ie 12 tickets not 22 tickets I called your customer care to explain it to the person and get this resolved but he was soo rude and said once booked we can't cancel it's got mistake He says you am sell the 10 you don't want but we can't help you ... It's soo rude and not customer friendly and it has caused me soo my fried and makes me lose faith in the way you do business...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - not refunding money

User
 shivam pathania on Jan 7, 2015
I had booked 2 tickets of movie pk for wave cinemas on 20th of December 2014 from mobile number 9915295528 . The movie tickets were not booked but my debit card was charged. It has been more than 15 days but I still have not got my money back. Even after contacting book my show helpline number, I still didn't get any positive response. They have been avoiding my calls or are saying to wait for 10 days, whereas ten days are already over. If I don't get my money refunded I will contact higher authorities. Pushpanjali Pathania Contact number 9417431504...
Complaint comments Read comments [2] Complaint category Cinema

Book My Show - Deducted extra money with no reason

User
 pdeepakkumarrr on Dec 26, 2014
On 21st dec I booked two movies tickets in book my show. The ticket costs 120 rupee and Internet handling fee 30rupee so in total per ticket costs 150rupee, as I booked two tickets it should be 300 rupee, but instead of 300 they deducted 352 rupee. I called number of times, mailed also, also registered a complaint, still no progress. The complain number is 27530. I need my money back, its my right to ask after all its my money. Thanks... P Deepak kumar pdeepakkumarrr@gmail.com 9176069010...
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

BookMyShow - money deducted but tickets not booked [Resolved]

User
 mani@1957 on Dec 21, 2014
i was booking tickets of movie pk bt at the last moment my tickets didnt booked bt a msg from my bank has came that the has been deducted my email id - manikyamd@yahoo.com mob no 9323792922 venue of cinema fame - thakur fame dahisar show timing-5:45...
Complaint comments Read comments [3] Complaint category Cinema

BookMyShow - money got deducted and showed transaction sucesfull.but i didnt get the tickets in mail or phone

User
 sai kiran Varma on Dec 19, 2014
I booked two tickets for the hobbit movie to be screened in Inox chennai arcot road for Sunday (21/12) 4 15 show through bookmyshow today morning (19/12) .The money was deducted through my account but till now I haven't received any message or mail regarding the tickets.Please look into the situation or refund my money.Transaction reference number is IG001MGK15 or 232003194 .There are two reference numbers in transaction page.pls resolve the issue.kiranvarma92@gmail.com...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - cancel my tickets [Resolved]

User
 chaitanya kumar jangam on Dec 13, 2014
I had booked tickets in asian gpr kukatpally hyderabad through bookmyshow, i thought pk movie was released today and booked 2 tickets for that movie but it was releasing on friday nextweek.so i want to cancle my tickets fofor that movie ...please cancle my tickets...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - error at online ticket booking but money got deducted

User
 sai kiran Talakayala on Dec 9, 2014
Hi team, I was trying to book tickets for Hobbit movie at Hyderabad from book my show app on my mobile on 9th of Dec 2014. A sum of Ra. 822 was deducted from my bank account through debit card but there was error shown and transaction got cancelled. I have not received any further message on the refund status. My mobile no. 8125192912. Please grant refund as early as possible....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund

User
 Rajesh Pasbola on Dec 4, 2014
Please refer my complaint no.14115001089 dtd 25.11.14. Still I didn't get the refund. On 25.11.14 I booked 4 tickets for interstellar moive dt cinemas saket through debit card. Amount deducted from account but tickets not booked. You are requested to refund amount immediately. Thanks Kavita Pasbola Mob 9953636221 Email pasbola67@yahoo.co.in...
Complaint comments Read comments [1] Complaint category Cinema

Book My Show - Regarding the refund [Incident: 141119-001917]

User
 santoshchavan083 on Dec 3, 2014
Dear Sir I was trying to book movie tickets on 16-11-2014. While booking the tickets unfortunately transaction was failed and the same amount is deducted from my account.And I have received the mail from bookmyshow regarding this issue, in which they told about refunding the amount to the account but till now the amount is not deposited in my account. So request you to resolve my problem and refund the same amount as early as possible. and i request you to take suitable action on this bookmyshow. Here are the some complaint details Question Reference #141119-001917 Escalation Level: 4 Hours...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Transaction got Failed and money is deducted

User
 ravitheja07580 on Nov 27, 2014
Hi, I have booked 2 movie tickets for Interstellar in Urvashi theater. But the transaction got failed and money got deducted from my HDFC account. It happened around 2am Nov 28th. I trust you guys will look in to it and get back to me. Ph no. 8147964979. Thanks & Regards, RaviTheja...
Complaint comments Read comments Complaint category Cinema

BookMyShow - REFUND OF DOUBLE DEDUCTION

User
 KANWALJITKAUR on Nov 24, 2014
SIR I HAD BOOKED SEVEN MOVIE TICKET FROM BOOK MY SHOW ON 6TH AND 7TH NOV 2014 ;CHAR SAHIBZADE' THROUGH PAYTM, BUT THE AMOUNT OF TICKET DEDUCT FROM MY BANK TWICE. A SUM OF RS 578/= REFUND TO PAYTM WALLET BUT BALACE TWO REFUND IS PENDING I.E. RS 1357 AND RS.257 APPROX. YOU R REQUESTED TO KINDLY REFUND MY EXCESS PAYMENT IMMEDIATELY. REGARDS...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Dharam palace mall noida

User
 manojjhawar on Oct 23, 2014
This is one of the worst cinema hall you will ever visit. They cancel night shows for hollywood movies at their fancies . It happened with me in the month of, july, sept, oct 2014 when I went there to watch night shows. Also they will not do transactions from swipe machine saying it is out of order. Recently I went there to watch dracula and I travelled 20 kms from Noida Extn. and besides there were many people who travelled such ditances and when we reached they told the show is cancelled. I have a question for Book my show that why iti is putting names of such multiplexes on its websites and...
Complaint comments Read comments [1] Complaint category Online Shopping

BookMyShow - Transaction Failed And My Money is Deducted

User
 ErAnandKumar on Oct 14, 2014
On 2 Oct, while Booking Ticket from BookMyShow site, my Transaction is Failed and My money is also deducted, After some day i called to BookMyShow customer care and tell all the Problem. After that they given one refrence number [ 141008-001149 ] . So many time i called for the problem but every time they are telling they will get back to me, on 14/10/2014 i talked around 32 min but no Result....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - cancellation not available

User
 ramya sk on Oct 7, 2014
By mistake I booked a movie ticket on wrong date . There is no option to cancel tickets in site. I called up consumer service for rescheduling the booking however they denied to do the same. They even denied to refund. Please take this complaint seriously and I request you to take necessary action ....
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - BOOKED MOVIE TICKETS FROM MOBILE APP AND STUCK ON PROCESSING PAYMENT SCREEN AND AMOUNT DEDUCTED

User
 Dhruv Parmar on Oct 2, 2014
Booked Bang Bang tickets today 10/2/2014 9.50 show Cinemax Growels by mobile app and app stuck on processing payment screen and my account got deducted. Stuck on screen for more than 1 hour and yet not received Bookingid. My name is Dhruv Parmar Please resolve this now. Contact 9833421986...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Booking ID: CPHY000159135 - sms send immediately with details

User
 satyaprem123 on Oct 1, 2014
Dear sir, This is my Booking ID: CPHY000159135 at cineplanet at kompally, hyd. After booking sms receiced but text missing. Hence please send SMS with details to me. When you are calling to customer care not responding properly, this is creating bad openion on customers. Hence do needful and send sms immediately. Regards, Satya-Cell no: 9177066075...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - I have registered for 3 tickets ,but I can't take Debit Card there at the theatre, So would it be a problem?

User
 SachinKataria on Oct 1, 2014
I asked my friend to register 3 tickets of bookmyshow for me and 2 of my friends. He registered. And now, the thing is he will not be there, so I will not be able to show the Debit Card on theatre window. So, will it create a problem. Please reply as soon as problem....
Complaint comments Read comments [1] Complaint category Credit Cards

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