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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

BookMyShow - Dharam palace mall noida

User
 manojjhawar on Oct 23, 2014
This is one of the worst cinema hall you will ever visit. They cancel night shows for hollywood movies at their fancies . It happened with me in the month of, july, sept, oct 2014 when I went there to watch night shows. Also they will not do transactions from swipe machine saying it is out of order. Recently I went there to watch dracula and I travelled 20 kms from Noida Extn. and besides there were many people who travelled such ditances and when we reached they told the show is cancelled. I have a question for Book my show that why iti is putting names of such multiplexes on its websites and...
Complaint comments Read comments [1] Complaint category Online Shopping

BookMyShow - Transaction Failed And My Money is Deducted

User
 ErAnandKumar on Oct 14, 2014
On 2 Oct, while Booking Ticket from BookMyShow site, my Transaction is Failed and My money is also deducted, After some day i called to BookMyShow customer care and tell all the Problem. After that they given one refrence number [ 141008-001149 ] . So many time i called for the problem but every time they are telling they will get back to me, on 14/10/2014 i talked around 32 min but no Result....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - cancellation not available

User
 ramya sk on Oct 7, 2014
By mistake I booked a movie ticket on wrong date . There is no option to cancel tickets in site. I called up consumer service for rescheduling the booking however they denied to do the same. They even denied to refund. Please take this complaint seriously and I request you to take necessary action ....
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - BOOKED MOVIE TICKETS FROM MOBILE APP AND STUCK ON PROCESSING PAYMENT SCREEN AND AMOUNT DEDUCTED

User
 Dhruv Parmar on Oct 2, 2014
Booked Bang Bang tickets today 10/2/2014 9.50 show Cinemax Growels by mobile app and app stuck on processing payment screen and my account got deducted. Stuck on screen for more than 1 hour and yet not received Bookingid. My name is Dhruv Parmar Please resolve this now. Contact 9833421986...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Booking ID: CPHY000159135 - sms send immediately with details

User
 satyaprem123 on Oct 1, 2014
Dear sir, This is my Booking ID: CPHY000159135 at cineplanet at kompally, hyd. After booking sms receiced but text missing. Hence please send SMS with details to me. When you are calling to customer care not responding properly, this is creating bad openion on customers. Hence do needful and send sms immediately. Regards, Satya-Cell no: 9177066075...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - I have registered for 3 tickets ,but I can't take Debit Card there at the theatre, So would it be a problem?

User
 SachinKataria on Oct 1, 2014
I asked my friend to register 3 tickets of bookmyshow for me and 2 of my friends. He registered. And now, the thing is he will not be there, so I will not be able to show the Debit Card on theatre window. So, will it create a problem. Please reply as soon as problem....
Complaint comments Read comments [1] Complaint category Credit Cards

BookMyShow - REFUND MY MONEY

User
 chandurocks on Sep 30, 2014
dear management, i booked 3 tickets in muktaA2 (abits) hyd. Actually i am from vizag but in excitement i did'nt check the city... so please refund my money and return to my account... or book it for the same movie at vizag... on possible dates...
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - Movie Ticket not received-BIL/000644039421/movie ticket/BOOKMYSHOW

User
 mahesh.mehta123 on Sep 10, 2014
Dear Book My Show Team, This is regarding the movie ticket, amount has debited from my icici account on 06/09/2014 while doing the movie ticket amount has debited from my account and i didn't get the ticket. BIL/000644039421/movie ticket/BOOKMYSHOW Kindly retrun my money asap. Regards, Mahesh Mehta 8349990851...
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow - No alternative option for the customer

User
 Shamseer MK on Sep 7, 2014
This is really bad BookMyShow, If the customer want to cancel the ticket for some unexpected situation or reason they cannot cancel or they do not have alternative option, then how will they get money back... very very very bad... Not satisfied for your service Bookmyshow.. Cheating the customer......
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - cash got reduced from my account but didnt get my seat reserved

User
 Ajaz Basheer on Aug 22, 2014
I am Ajaz Basheer from kerala/trivandrum/attingal.Today (8/22/2014) i booked a ticket through bookmyshow on one of the theatres in my home town attingal.The name of the theatre is vaisakha cine house.I didnt receive any message or seat after the purchase.Since the amount is reduced from my account i demand a refund for the transaction which i made earlier through mobile app.Transaction detail available for me is 145607710IGY5294951 TRANSFER TO 32173669294 STATE BANK OF INDIA O.Please take immidiate steps to refund my cash.regards Ajaz Basheer...
Complaint comments Read comments [1] Complaint category Cinema

Book My Show - fraudsters

User
 Sam Diaz on Aug 22, 2014
I booked a ticket for a Saturday 9.15 PM show and started receiving sms'es saying your confirmation for Friday 9.15 show has been confirmed. these people just want to make money. If you can't cancel tickets it being your mistake . when even book them for a customer. Do not use bookmyshow....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund request

User
 tamildindigul on Aug 14, 2014
I have booked cinema tickets. I didn't receive any confirmation mail and sms after booking. But amount deducted from the bank. I tried this same option through Retry payment again it happens like this. Kindly refund the amount Details Name : Tamil selvan J Email : tamildindigul@gmail.com Mobile : 09940646484 Transaction details 141767901IGY1817804 TRANSFER TO 32173669294 STATE BANK OF INDIA O - Rs.153.71 141766629IGY1816938 TRANSFER TO 32173669294 STATE BANK OF INDIA O - Rs. 153.71 Account Number : 20005073699 Refund request amount : 307.42 Please let me know when the refund amount...
Complaint comments Read comments [3] Complaint category Cinema

BookMyShow - Transaction failed

User
 rsathyadav on Aug 3, 2014
Hi, I am sathya from bellandur, bangalore. I tried booking a ticket for Jigarthanda at CineMax today, but failed, twice. Money was debited from my CITI A/c but ticket transaction didn't succeed. I also got two mails & sms-es saying that my transaction didn't succeed. Can you please let me know when the money will be re-credited to my account? Is the refunding automated or should i call someone to talk about the details? If so please give me the contact details. Name: R Sathya Narayanan Ph: 09986679435 Thanks, Sathya....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - NO refund

User
 charan1790 on Jul 16, 2014
There is no refund available at book my show.I had booked tickets at orion mall bangalore and due to unavoidable circumstances i could not go.Customer care people told me it cant be refunded and asked me to sell off the ticket. How lame!!! Why cant the issue be solved?...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Refund claim

User
 Ankit Ku. Agarwal on Jul 11, 2014
Dear Sir / Madam I Ankit Kumar Agarwal had booked 3 tickets of movie EK VILLAIN on 28th June 2014, after which an amount of Rs 1473.36 was debited from my account and eventually the transaction was also unsuccessful. I received a text from LM-BOOK MY SHOW stating that my refund has been processed and it will be credited back to my account within next 10 working days But, it did not happened so. . Hence I request you that without any further delay, please process my refund and credit back it to my same account from where it was debited. Your prompt response will be appreciated. Thanking...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Refer - Fraudulent action by Book My Show-Complaint ID number 140525-000026

User
 NSRamaswamy on Jul 1, 2014
The General Manager Book My Show Dear Sir, Refer the captioned subject. You have failed in your commitments. Cheaply trying to compromise with some freebies. That too hesitantly not honoured. I have not accepted this complaint resolution. The resolution was a) To do the refund in 10 days - Refunds of the amounts for booking ID - STAA09KDP1621G and booking ID - KGNT012JCJGTA4 b) Rupees 1000 Gift Voucher c) Two complimentary tickets as per my choice; I have a mailer to the above effect. We have received refund for STAA09KDP1621G, however the refund of KGNT012JCJGTA4 has not yet...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - no cancellation of ticket

User
 amitesh2589 on Jun 29, 2014
i really had a pretty bad experience with bookmyshow..i booked the movie tickets, same problem other user faced, due to some reason i want to cancel booking, but customer care who picked the call after 10min delay, refused to cancel, and boldly said we don't have any norms to cancel requested booking...i got shocked..such a good name in market they should stand on to user query...but they said they cant do much in this matter, plz give tickets to ur near or dear ones or sold this ticket to someone..this is really a worst thing customer want to hear..

I can bet, someday better...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Refund money

User
 rvkumar063 on Jun 26, 2014
Hi Sir/ Ma'am, Today morning i have booked eight tickets on book my show but the transaction has been failed and money charged on my account(ICICI debit card).Total cost is Rs.1824.72 can you explain how to refund my money. Ravi Kumar mob:- 9915601811...
Complaint comments Read comments [2] Complaint category Movie Rentals

Book My Show - Bookmyshow.com is fraud

User
 Tanweer Jahan on Jun 19, 2014
Book my show is fraud and don't have proper customer service. It doesn't refund your money if anything gets wrong. I have booked my tickets through bookmyshow.com for ipl cricket matches in Hyderabad. I could watch match because there were no seat nos on the seat. I asked them for refund but they have no money to refund . They don't have any back up for refund. I think they are bankrupt. Please don't book your tickets on bookmyshow.com Specially for cricket matches or ipl events or any cultural events. They will not refund you anything....
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

BookMyShow - pick up code not received and could not watch movie .....

User
 Arunkumarhm on Jun 16, 2014
Hello, I am H.M.Arun Kumar, from Bangalore, yesterday around 12 noon we had booked through book my show.com for kannada movie "Oggarane" at central, the amount for 4 tickets was deducted and we forgot to check for the pick up code, but went to the central and we could not watch the movie, as we had not got the pick up number, the amount deducted at 12.05p.m. from Kotak Debit card ending with 5927 on 15-06-2014 is Rs.912.36, kindly do the needful. regards, Arun Kumar Cell: 9880661589...
Complaint comments Read comments [1] Complaint category Cinema

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