BookMyShow Customer Care

BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
+91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050


View More Information...
Satisfactory Rating
16%
Complaints
240
Resolved
39
So far so good - The company responded to our notifications and is working on resolving complaints.
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BookMyShow Complaints & Reviews

BookMyShow - Tickets cancellations

User
 arjunkmurthy02 on Aug 28, 2015
This is horrible service. Due to untoward incident in family, wanted to cancel ticket. But these rogues don't have cancellation charges . robbers. All they need is just money. No customer care in literal sense. I have stopped using there app n have asked my entire college batch(apprx 350) to uninstall n stop using there services. Spread d message!...
Complaint comments Read comments Complaint category Cinema

Book My Show - REFUND RS.348.50

User
 M K Mondal on Aug 22, 2015
Booked one ticket on 05/06/15, through net banking Central bank of India, Kolkata for Movie DIL DHADKNE DO, show time 3.55 p.m. Date-06/06/2015, but no sms / mails recd.On the very next day, I cantacted Madam Tanvi of Customer Care team of Book my show. After checking she confirmed over pbone as well as mail, they have not claimed the amount and advised me to contact with the Bank for refund. Based on her confirmation, I booked another ticket for the same movie samne date and same time and viewed the moved. Based on the mail, I have contacted to my Bank for refund. they have enquried and informed...
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - Cancellation of tickets not possible for wrongly booked ticket

User
 Renuka Kolagi on Aug 21, 2015
Horrible experience and customer robbing service from bookmyshow. I was regular customer and booked 8 tickets. By mistake I booked Friday instead of sat . ( Application confused me as initially I selected sat and when I got error for something, it took back to booking page again where I didn't notice that it was by default selected (today) means Friday ) Now they don't have cancellation option . They give reasons that cinemas wont refund money to them . Pathetic reason to shut down customer.When they do business with Cinemas, it is obvious to have cancellation clause with condition to save customers...
Complaint comments Read comments Complaint category Cinema

BookMyShow.com - Online Transaction Failed & SMS & Email confirmation delivered 2 hours later

User
 sushma.naveen on Aug 20, 2015
Hello Sir/Madam, I had booked 3 Tickets online through bookmyshow for the Jurassic World show at 12:55 in INOX SWAGATH MALL Bangalore on July 18th 2015. The transaction was made at 11:20 AM but I got an error saying 'Transaction Failed'. Bookmyshow was very slow that day and when I got error couple of times so I went and directly booked the Movie tickets from the Theatre. My booking details are as below :- Booking ID :- 124796 I then get the SMS & Email Confirmations from Bookmyshow which is past the movie start time. How can this happen when I had got the Transaction Failed error Online. I am enclosing...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow.com - Online Transaction Failed & SMS & Email confirmation delivered 2 hours later

User
 sushma.naveen on Aug 17, 2015
Hello Sir/Madam, I had booked 3 Tickets pnline through bookmyshow for the Jurassic World show at 12:55 in INOX SWAGATH MALL Bangalore on July 18th 2015. The transaction was made at 11:20 AM but I got an error saying 'Transaction Failed'. Bookmyshow was very slow that day and when I got error couple of times so I went and directly booked the Movie tickets from the Theatre. My booking details are as below :- Booking ID :- 124796 Mobile # 9880521745 I then get the SMS & Email Confirmations from Bookmyshow which is past the movie start time. How can this happen when I had got the Transaction...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Complaint no. 769144 not resolved since 8 days

User
 Tapan Bharatbhai Patel on Aug 16, 2015
I paid 600 for two times in my wallet, but not transferred to my wallet as well came back to my bank account, money 1200 got deducted from my bank account, I had given the transaction details to bookmyshow, but they are only replying sorry, please and tech team is working, but I am not getting back my money, every time they replied that problem will be solved in 24 hours,...
Complaint comments Read comments Complaint category Cinema

Book My Show - Regarding refund of my amount Rs.308.40 debited from my account.

User
 Puppy40 on Aug 10, 2015
On 09.07.2015, I have tried to book 2 seats through book my show app. I even got 2 seats but while completion of payment it shown as payment failed and same will be refunded to my account within 10 working days. Till now I have not received my refund even after repeated may communication and also after aubmitting the statements of account as requested by the cus toner care representative. I kindly request you to help me in this regard and all the relevant screen shots I am uploading here for your kind information. It's now more than a month from date of deduction....
Complaint comments Read comments Complaint category Entertainment and Recreation

Book My Show - Regarding refund of my Rs.308.40 which was deducted on 09.07.2015.

User
 Puppy40 on Aug 10, 2015
On 09.07.2015, I have tried to book bahubali movie from book my show app. I got 2 seats confirmed and while proceeding for payment they have debited Rs.308.40 from my bank account and subsequently message came that booking order cancelled and refund amount will be credited to my account after 10 working days and I even submitted my account statement from date of deduction to till the date of communication I have received. Till now the amount is not credited and it's now more than a month from the date of deduction of my amount. I am kindly requesting you to do the need full in this regard. I am...
Complaint comments Read comments Complaint category Entertainment and Recreation

Book My Show - After one month also I have not received my refund

User
 puppy44 on Aug 9, 2015
On July 09 I have book tickets in book my show. But amount of Rs.308.40 debited from my account but ticket was not confirmed and till now the same is not credited even after many mails from my side to refund the same. I even sent documents requested by them. Please do t g e new full in this regard and take necessary action....
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Money deducted and ticket not generated

User
 gaveesh on Aug 9, 2015
I have booked ticket worth 343(approx.) from bookmyshow. My amount is deducted from my bank account but I didn't get the ticket message.I tried to contect bookmyshow but they didn't even reply to my mail. Then I visited there blog FAQ then I get to know that my money will be refunded within 2 weeks but still i haven't recieved the deducted amount....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund for a failed transaction not yet received

User
 febysam78 on Aug 8, 2015
I had booked a ticket on 11.07.2015 for Smruti Cinema (Nagpur) from Bookmyshow.com but THE TRANSACTION HAD FAILED yet i was charged Rs. 668.40.

I received a mail from bookmyshow that my amount will be refunded, but as i didnot get a refund, i went to their website and contacted one of their executives Madhuri Badule.. she assured me of a quick refund but today it has been almost 10 days after talking with her and i still havent got my refund.

I tried contacting them again on their website.. but it was showing that all their executives are buzy and cant chat right now..
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - Not received my reimbursement of cancelled transaction

User
 Sachin A B on Aug 8, 2015
I booked 2 tickets on bookmyshow on 17 Aug 2015 and after my transaction I got an error and bookmyshow said they received the money and said they will revert my money back as it was not successful. After mailing them couple of times they gave me complaint number and now they are not replying to my mail. My complaint no. Is 691133...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - Refund of failed online ticking booking

User
 ponnada divya on Aug 8, 2015
I am P.Sri Divya (cell no 8790858208). I booked 4 tickets for 'srimanthudu'' using BookMyShow.com for 'asian cinesquare, uppal, hyderabad for 1.15PM show for date 10-august-2015 using state bank net banking After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'. But an amount of Rs.456 was debited from my account. This transaction was done at around 11:40AM on 08-august-2015. I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Regarding refund

User
 Ajit Deshmukh on Aug 7, 2015
Today I booked 3 tickets of mission impossible rogue nation at inox cinemas, Z square mall Kanpur..after following the procedure money was debited from my account but after few minutes I received message from bookmyshow that booking has failed bcoz of server problem, but Rs449 was debited from my account. So I request to refund my money as soon as possible. txn no. 521915665157...
Complaint comments Read comments Complaint category Credit Cards

BookMyShow - Money deduct form bank Ac but didnt get ticket

User
 vijaysarkheliya on Aug 6, 2015
Book My show Booking ID : RJHM003UCRQDSR Payment Id : 58658023 Bookig Date : 30-July-2015 Complain Ticket ID : #722091 (Mr. Chadan – Bookmyshow Customer care person) I booked ticket thru apps and I got mail as well as message confirmation regarding booking, When I will reached to collect ticket from ticket counter they told me that your ticket is not booked and they have no confirmation from bookmyshow, I drop mail to get my refund from bookmyshow, but after a 7 days no one properly reply me. Can you please help to refund money ?...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - Delay in refund

User
 poojagupta010 on Aug 6, 2015
On 6th June, 2015, I had booked 2 tickets for the movie Tanu weds manu using bookmyshow through my Dena bank Debit card, an amount of rs 537 deducted from my account but transaction failed..I tried for the same transaction again and this time also Rs 537 deducted from my account but transaction failed. A total of Rs 1074 is pending for refund, and according to bookmyshow policy my refund should had been processed within 10 days but it's been more than 60 days and my refund is still pending I tried calling them on customer care nos 02242085050, 02239895050 but they are always busy..call is never...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Unable to book tickets

User
 pksubbu on Aug 5, 2015
Yesterday tried to book tickets through bookmyshow but could not. Today morning also same and by the time seats are full for the movie Drishyam 8.00 pm show at Naraina. Kindly help me in this regard. Regards P K Subramanian 9810463757 9891204421...
Complaint comments Read comments Complaint category Credit Cards

BookMyShow - Wrong information about the seating arrangement

User
 harshagrawal1407 on Aug 3, 2015
The seating arrangement as shown online while booking the tickets does not match with the actual seating arrangement.

The online arrangement showed the seats to be at the centre of the hall while the actual location was a distant corner.

We had paid extra for the balcony experience and we thought we would be seeing movie from the centre of the balcony but it was a corner....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Non Refund of Ticket from Bookmyshow

User
 555sunny on Jul 30, 2015
It is very surprising that the customers can not get refund in case he cancels movie ticket booked through it. I do not know how it is happening in a country like India. Simply by writing on website that booked tickets can not be refunded, will not help to take away the rights of customers....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Regarding Refund on online Booking

User
 Ramakanth22 on Jul 25, 2015
I have booked 2tickets for movie "bhajrangi Bhaijaan" on 23rd july 2015around 10:30 AM for 3.20 pm show On 26 july 2015at inox Parameshwari mall, hyderabad through HDFC net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 335.02 was deducted and i didnt get my tickets. I have sent a mail to helpdesk but no response from their end. Plz solve my problem asap....
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

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