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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

BookMyShow - Not received Tickets even after payment in advance

User
 mynamezut@gmail.com on Mar 27, 2015
Sir/madam, This is to inform you that I have booked tickets through bookmyshow on 13/03/15 for an IPL game to be held on 17th April. Its been approx. 2 weeks now and i have yet not received my tickets. When I contacted them they said I would be getting the same only 1 or 2 days in advance. My only concern is that I am a working individual and remain out of work the whole day. I requested them to deliver the same atleast a week or 10 days in advance so that if in any case i miss the delivery attempt i can reschdule the same. But they did not pay any heed to my concern. Sir/madam, I request...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - New Year Eve Tulip Star Party Refund

User
 rahulkseth on Mar 14, 2015
Its been over a year since the fiasco of the New Year Eve's Party on 31st December, 13. But we still havent hear back from BookMyShow on the refund. My Booking ID is TSJM000000N2QC The show was cancelled due to mismanagement. It is clear public knowledge that the show was cancelled. Even if there is a police investigation in progress, as per policy, if the show was cancelled bookmyshow should not be holding back the money for a cancelled show. and that too it is not a small amount. will BMSpay inetrest in the amount for the delay?...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Regarding refund of online unsuccessful tickets booking

User
 Rohit1903 on Feb 27, 2015
I have booked 2 tickets for movie "Shamitabh" on 8th February 2015 around 4.30 PM for 5.30 pm show for the same date at Paras downtown Mall(Big Cinems), Zirakpur(Punjab) through Oxigen Wallet, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my Oxigen wallet, amount of Rs 384 something was deducted and i didn't get my tickets .Plz solve my problem asap. I submit too many complaints to Bookmyshow and Oxigen Wallet but they cant solve my problem....
Complaint comments Read comments Complaint category Cinema

Book My Show - Cancellation / refund / amendment not available

User
 balujanikhil on Feb 14, 2015
I've booked Movie Tickets on Book My Show web portal on 14-Feb-2015 but forgot to click on the offer availing box.

When i've called them up, they refused and simply said that they don't have such option and can't do the alteration anyway.

I just wanted either my refund after the cancellation fees deduction or the applicability of the available offer on my card.

Please help & revert.

Nikhil Baluja
Mob - 850600265...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Online booking charges are very high

User
 karthikeyansuku on Feb 2, 2015
Hello Sir/Madam, I tried to book ticket in bookmyshow website because now a days all the theaters are selling tickets through bookmyshow. Even i tried booking in theater but they are not doing. This is also one type of selling tickets in black.For 1 ticket they charging Rs45 to Rs65 as online charges. See online charges should be same for every single time booking not for calculating for each ticket. Please take some necessary action, otherwise this portal is of no use. Hope you will take some action. Thanks by karthik....
Complaint comments Read comments [1] Complaint category Business & Finances

BookMyShow - I am not satisfied with book my show [Resolved]

User
 SADIKS2 on Jan 30, 2015
dear sir, i want to book a ticket for khamoshiyan movie - platinum class - at. 10.45 pm at inox cinema, nashik but online booking for platinum class block by inox cinema, nashik then woh can we purchase online ticket please clear the issue as soon as possible....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Regarding cancellation of movie ticket. [Resolved]

User
 Aman_Grover on Jan 29, 2015
I had wrongly booked the movie ticket show for wave Noida in place of wave Rajouri Garden so i immediately called to customer care when i came to know about this but no one is ready to cancel the request they told they can't do now. Pls requested to refund my money for Rs.2200 around spent on movie ticket. Regards Aman Grover 9910160671...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Ticket not booked amount deducted [Resolved]

User
 Peterchinnappa on Jan 29, 2015
I have booked 2 tickets for movie "Baby" on 26th January 2015 around 2.23 PM for 3.45 pm show for the same date at vision theatre through Axis net banking, after completion of transaction I didn't received any ticket confirmation on my mail (peter.mmnt@gmail.com) and phone ( 9972640790). When i checked my bank statement, amount of rs 456.18 was deducted and i didnt get my tickets .Plz solve my problem asap....
Complaint comments Read comments [2] Complaint category Credit Cards

BookMyShow - Suspicious transaction [Resolved]

User
 Sreedhar Dasari on Jan 24, 2015
Dear concern, I have booked a movie ticket on January 11th, 2015 for an amount of Rs.501.78 which was correct. But another transaction was done on January 12th, 2015 where I have not done any transaction but the amount of Rs.540.92 was debited from my credit card and I didnot received any alert after debiting the amount of Rs.540.92. I have checked with my banker but they have informed to raise complaint with the BOOKMYSHOW. I didnot see any complaint in bookmyshow website. Kindly do the needful. Thanks & Regards Sreedhar For any queries contact me on sreedhar_dvm@yaboo.com...
Complaint comments Read comments [4] Complaint category Credit Cards

BookMyShow - bookmyshow cancelling show.. [Resolved]

User
 senthil286 on Jan 17, 2015
I have booked movie tickets for 18/01/2015. on BOOK MY SHOW website. The ticket cost is Rs160/- for 10:20 AM show, The next day I got a mail from book my show they are rescheduling the 10:20 AM show and the refunding the money(till now i have not got money). The important think in this issue is, the reschedule time is 10:21 AM. and the ticket cost is Rs170/- can you understand the reason for rescheduling the show from 10:20AM to 10:21AM at the same day. The reason is to increase ticket cost from RS160 to Rs170/- ONLY TO INCRAESE RS 10 they are rescheduling the show and they are spoiling our weekend....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Didn't got tickets after paying money.

User
 Rohan N Jacob on Jan 14, 2015
I have booked 2 tickets for the Tamil movie I on 14th January 2015 through bookmyshow app in my Windows Phone. I have paid the money through my debit card and it showed ticket booking done. And i got a message from my bank that it had took my money for the tickets. But i didn't got any information about the tickets, no sms etc. I have waited so long and booked another 2 tickets for the same movie on the same day. That also results the same. I am fieling this complaint to return my money back....
Complaint comments Read comments [4] Complaint category Online Shopping

BookMyShow - Portal double charge and refund [Resolved]

User
 ShankaPoondi on Jan 10, 2015
Hello My mobile no is 09962578757 I had booked 12 tickets for the movie PK in Bangalore on 10 th Jan evening by mistake I am charged for 22 tickets I called you to cancel one of my transaction so it will be what I wanted ie 12 tickets not 22 tickets I called your customer care to explain it to the person and get this resolved but he was soo rude and said once booked we can't cancel it's got mistake He says you am sell the 10 you don't want but we can't help you ... It's soo rude and not customer friendly and it has caused me soo my fried and makes me lose faith in the way you do business...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - not refunding money

User
 shivam pathania on Jan 7, 2015
I had booked 2 tickets of movie pk for wave cinemas on 20th of December 2014 from mobile number 9915295528 . The movie tickets were not booked but my debit card was charged. It has been more than 15 days but I still have not got my money back. Even after contacting book my show helpline number, I still didn't get any positive response. They have been avoiding my calls or are saying to wait for 10 days, whereas ten days are already over. If I don't get my money refunded I will contact higher authorities. Pushpanjali Pathania Contact number 9417431504...
Complaint comments Read comments [2] Complaint category Cinema

Book My Show - Deducted extra money with no reason

User
 pdeepakkumarrr on Dec 26, 2014
On 21st dec I booked two movies tickets in book my show. The ticket costs 120 rupee and Internet handling fee 30rupee so in total per ticket costs 150rupee, as I booked two tickets it should be 300 rupee, but instead of 300 they deducted 352 rupee. I called number of times, mailed also, also registered a complaint, still no progress. The complain number is 27530. I need my money back, its my right to ask after all its my money. Thanks... P Deepak kumar pdeepakkumarrr@gmail.com 9176069010...
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

BookMyShow - money deducted but tickets not booked [Resolved]

User
 mani@1957 on Dec 21, 2014
i was booking tickets of movie pk bt at the last moment my tickets didnt booked bt a msg from my bank has came that the has been deducted my email id - manikyamd@yahoo.com mob no 9323792922 venue of cinema fame - thakur fame dahisar show timing-5:45...
Complaint comments Read comments [3] Complaint category Cinema

BookMyShow - money got deducted and showed transaction sucesfull.but i didnt get the tickets in mail or phone [Resolved]

User
 sai kiran Varma on Dec 19, 2014
I booked two tickets for the hobbit movie to be screened in Inox chennai arcot road for Sunday (21/12) 4 15 show through bookmyshow today morning (19/12) .The money was deducted through my account but till now I haven't received any message or mail regarding the tickets.Please look into the situation or refund my money.Transaction reference number is IG001MGK15 or 232003194 .There are two reference numbers in transaction page.pls resolve the issue.kiranvarma92@gmail.com...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - cancel my tickets [Resolved]

User
 chaitanya kumar jangam on Dec 13, 2014
I had booked tickets in asian gpr kukatpally hyderabad through bookmyshow, i thought pk movie was released today and booked 2 tickets for that movie but it was releasing on friday nextweek.so i want to cancle my tickets fofor that movie ...please cancle my tickets...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - error at online ticket booking but money got deducted

User
 sai kiran Talakayala on Dec 9, 2014
Hi team, I was trying to book tickets for Hobbit movie at Hyderabad from book my show app on my mobile on 9th of Dec 2014. A sum of Ra. 822 was deducted from my bank account through debit card but there was error shown and transaction got cancelled. I have not received any further message on the refund status. My mobile no. 8125192912. Please grant refund as early as possible....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund

User
 Rajesh Pasbola on Dec 4, 2014
Please refer my complaint no.14115001089 dtd 25.11.14. Still I didn't get the refund. On 25.11.14 I booked 4 tickets for interstellar moive dt cinemas saket through debit card. Amount deducted from account but tickets not booked. You are requested to refund amount immediately. Thanks Kavita Pasbola Mob 9953636221 Email pasbola67@yahoo.co.in...
Complaint comments Read comments [1] Complaint category Cinema

Book My Show - Regarding the refund [Incident: 141119-001917]

User
 santoshchavan083 on Dec 3, 2014
Dear Sir I was trying to book movie tickets on 16-11-2014. While booking the tickets unfortunately transaction was failed and the same amount is deducted from my account.And I have received the mail from bookmyshow regarding this issue, in which they told about refunding the amount to the account but till now the amount is not deposited in my account. So request you to resolve my problem and refund the same amount as early as possible. and i request you to take suitable action on this bookmyshow. Here are the some complaint details Question Reference #141119-001917 Escalation Level: 4 Hours...
Complaint comments Read comments Complaint category Entertainment and Recreation

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