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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

Book My Show - Unbale to cancel tiket or opinion not available

User
 kishor.aegis on Jun 20, 2015
I wanted to cancelled my 2 ticket movie today 3.30 pm show ABCD 2 but u seems to rob us by not giving us an option to cancelled the ticket when you are happily giving an option to book a ticket and not pick up my call.. if your good refund my money if not God knows oneday you will pay a price for cheating the customer c...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Wrong ticket booking

User
 amit kr09 on Jun 19, 2015
I booked ticket for 20th june for jurrasic world but got confirmation message and mail saying it was booked for 16th June which is ridiculous... realised this today(19th june) while checking the message. I booked the ticket for 20th on 16th and got confirmation for show on 16th itself. I can see another customer complaining to have booked on 17th and got confirmation for 17th, something for sure has to be wrong with the website... Bookmyshow should look into this issue, correct its website for any bug and address customers on this issue....
Complaint comments Read comments [1] Complaint category Cinema

Book My Show - Tickets booked of wrong date-No cancellation or refund provided

User
 Shruti 2002 on Jun 17, 2015
I was booking the tickets for 20th June 2015 but somehow it got booked for 17th June. I spoke to customer care executive but they responded that they dont have cancellation or refund policy. My question is why? I even asked to transfer those tickets for Saturday 12, 30 show, still thety gave me same answer that they cannot do that. BOOKING ID : WAEK272 Your Confirmation No. : 8936276 Booking Date & Time : Wed, 17 Jun, 2015, 12:03pm Payment Mode : Credit/Debit Card Order Summary Ticket: Rs.2000.00 Quantity: 8 Discount: Rs.0.00 Internet handling fees:Rs.91.20 Ticket Amount : Rs.2000.00...
Complaint comments Read comments [1] Complaint category Online Shopping

BookMyShow - refunding of an unsuccessful

User
 Legit Joseph on Jun 16, 2015
I had booked a ticket on 06/06/2015 for the movie premam. But unfortunately there is been an error after the transaction and the ticket didn't confirm.and the money had been deducted from my account with Transaction Ref No IG0ADHCYI5 for Rs.779.8 on 06/06/2015 12:10:59 So i request you to refund my money of ₹779.80 to my aacount.Hope you would take necessary actions....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund not given, over 2 weeks and still counting

User
 siddharthshetye on Jun 15, 2015
I had booked tickets on 2nd June 2015 for which the payment failed (transaction id 767358307). I logged a complaint and they responded soon saying that the payment will be refunded WITHIN 4 DAYS. No response from them till 5th of June. On 5th of June, I get an sms saying my payment will be refunded WITHIN 4-5 days. I put up a complaint on their website after that demanding my payment for which they gave me a ticket id (482302) saying that my payment has already been processed on 3rd June 2015 and it should reflect in my account within 10 days. I respond asking why so much delay on 15th June...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - Cancellation of tickets

User
 Shashank Manakonduru on Jun 12, 2015
Hi my name is shashanka. am from hyderabad and i booked tickets for the movie "hamari Adhuri kahaani" today i.e.., 12-06-2015. unfortunately we got an emergency and want to cancel our tickets. and BOOK MY SHOW refused it. for this we lost total amount of 684.54 rs. i called to the customer care executive still there is no proper reply from them. I demand them to repay my amount excluding taxes. Regards, SHASHANKA MANAKONDURU....
Complaint comments Read comments Complaint category Credit Cards

BookMyShow - Tickets once booked cannot be cancelled/refunded/rescheduled

User
 Alpag on Jun 5, 2015
By mistake while doing advance booking I booked tickets for Dil Dhadakne Do for wrong date. Called Book My Show call center where could get connected after 20 min of waiting they were not able to help me and the agent Mr. Vikram only had one thing to say " We are ticking agency and we cannot cancel/refund/reschedule the booking". Also called PVR cinema's to help me to cancel/refund/reschedule the same but even they told that they will not be able to help me for the same. Not sure when all E Commerce business (Jetairways, Jabong, eBay, Myntra, Snapdeal) allows cancel/refund/reschedule facility...
Complaint comments Read comments Complaint category Cinema

BookMyShow - BookMyShow.com - Cancellation of Ticket

User
 Narasingan on Jun 5, 2015
Hi Team, I booked two tickets on BookMyShow.com. for 5 June, 2015, 12 PM show at PVR, Alpha sky walk. Due to some unavoidable situation, me and my friend can't go to movie. I planned to cancel the tickets but there is no option available for cancellation. I need my money back. Please help me on this. Please find the message I received from bookmyshow after I booked tickets, Hi Customer. Your ticket has been generated and sent to your Email ID for Massu Engira Maasilamani on Fri, 5 Jun, 2015 12:00pm, at PVR: Ampa Skywalk, Chennai (AUDI 03), Seats: CLASSIC-S2, S1. Booking ID: WG8XRKG. Please...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Booking failed

User
 Piman on Jun 4, 2015
Hello sir/madam, 1918 reward points have been redeemed on your Credit Card 4386XXXXXXXX4244 on 30-MAY-15 at BOOKMYSHOW.COM. But still my query is not solved, please refund my money I booked 30th may night Tanu weds manu returns ticket, forum value mall, 7.15 pm show. My credit point were redeemed through book my show but no message or mail was sent from book my show, though I received credit card mail. Credit card ending with 4244. I lost my money through this booking as couldn't get tickets. RS 530 This was the mail to Bookmyshow support team, I mailed them four times but no reply. and...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Refund not received

User
 Amit Tandon1 on Jun 3, 2015
Few days ago I booked tickets from book my show.Tickets were booked successfully and payment got deducted from my account but then i got a message that ticket has not been booked. so I contacted book my show help desk via email and explained everything to the customer service agent and asked for help.She assured me that we will look into the same and refund the amount for unsuccessful transaction. I kept on following on email with the help desk and they informed me that as per there records tickets were booked and nothing can be done. I informed them that i have checked with the PVR team and no...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Looting customers. Not issuing a refund.

User
 yzak19 on May 29, 2015
[ Incident id- [#444367] #441396 ] I did the mistake of booking tickets on their mobile app. After I entered the payment info, I got a message from my bank saying that the payment was successful. But the tickets weren't confirmed. After hours of waiting, I called the customer care and they said that they haven't received the payment. I was shocked because I'd paid through their mobile app. My bank statement clearly shows multiple deductions made in the name of bookmyshow. They are not issuing a refund and they have compromised my debit card information. DO NOT USE BOOKMYSHOW....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund of Tickets

User
 ghosh@kingshuk on May 29, 2015
I had booked ticktes for the movie PIKU on 24th May 2015 through my book my show mobile app. On doing the transaction I received a pop up on the app stating that the booking was not successful. So I tried re booking the tickets and this time the tickets were booked. After some time i saw that i have received an intimation via sms which stated my seat nos as per the first booking and an email confirmation as well. There were no message or email confirmation for the second booking only the app had a ticket for the second booking. I called BMS helpline and they asked me to go ahead with...
Complaint comments Read comments Complaint category Sports & Recreation

BookMyShow - Not able to avail the 50% off offer on VISA Card

User
 Mohit1695 on May 29, 2015
Dear Bookmyshow, After availing the 10% and 30% off offer on VISA Card, I'm unable to avail the 50% off offer. It shows that I've already exhausted the offer whereas I've not availed it yet! As a proof I'm attaching a screenshot along. Please do look into the matter seriously....
Complaint comments Read comments Complaint category Other

BookMyShow - Transaction Failed but no refund [Resolved]

User
 vinay badri on May 27, 2015
Hi, This is to inform you that Rs.547.40 has been deducted from my Credit Card but the transaction was failed and received a reply stating to make a credit voucher payment, I was unable to do it so, hence called up the customer care for further assistance but unfortunately there was no proper response and have to miss my Movie show, This was really not expected from the good service provider, completely my mood was out with this transaction failed. Kindly request you to refund the same at the earliest. Regards, Vinay 9740891197...
Complaint comments Read comments Complaint category Credit Cards

BookMyShow - transaction failed ,amount deducted [Resolved]

User
 Vramji on May 18, 2015
I have booked for three tickets at (villivakam) AGS Cinemas via Book my show on 18th May 2015. The show timing was 7.20pm on !9th May 2015.Due to some technical error caused unexpectedly, we got an error note stating "The booking could not be completed".However, the pertained amount was deducted from my account.Request you to help in this regard. Thank you, V.Ramkumar 9884067478...
Complaint comments Read comments Complaint category Cinema

Book My Show - Show has been cancelled there is no info and refund on this

User
 prithvi nani on May 14, 2015
I have booked for a show in book my show the show has been Cancelled and there is no information from either theater or the book my show management this is the fucking experience i had ever.Booking id: RVPL003S23QCBT Please refund my money back.call me on 9533876176...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - failed transaction amount refund [Resolved]

User
 srinivas skaeth on May 14, 2015
while i was trying to book a ticket in bookmyshow the first two transactions got failed while using ICICI bank internet banking later opting debit card the transaction was successful, but when i check my bank statement the money got cut "thrice" including the successful transaction, i need the refund ASAP FYI amount was RS 212.47/-...
Complaint comments Read comments [1] Complaint category Other

Book My Show - not refund the failure transaction

User
 Mahendra gadhvi on May 9, 2015
Dear sir/ mem. I had online book movie ticket by book my show. My transaction is failed show by Site and also they confirm by mail and msg. But they deduct amt from my bank account. Now they doesn't repay is morethan 15 days. Please help me also they doesn't receive call....
Complaint comments Read comments Complaint category Cinema

BookMyShow - cancellation of tickets and refund my money [Resolved]

User
 maheshdungala on May 1, 2015
hi, my booking id is MTMV0131R657H0 seat are c16, c17.for uttama villan(telugu) on fri, may1 2015 2:30 pm vizag mohini 35mm using my debit card but there no movie is today so i go for cancellation my tickets and refund my money so please sollve my problem as soon as possible...
Complaint comments Read comments Complaint category Cinema

BookMyShow - no confirmation message received even after debiting the amount [Resolved]

User
 archanasarath on May 1, 2015
I have booked a movie ticket for the film Kanchana 2, on 01.05.2015, for matinee show, the amount of Rs 195 deducted from my bank account but I did'nt receive the confirmation message. The Seats I booked was circle C, D69&68 Ajantha Theatre Trivandrum. Totally disppointed by the service rendered by Book myshow....
Complaint comments Read comments Complaint category Cinema

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