BookMyShow Customer Care

BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai City District

Customer Care Phone Numbers and Contacts

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Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

View More Information...
Satisfactory Rating
So far so good - The company responded to our notifications and is working on resolving complaints.
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BookMyShow related photos (41)

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BookMyShow Customer Care related pictures (41)

BookMyShow Complaints & Reviews

BookMyShow — Refundable amount

 Deepthi A on Oct 12, 2015
Hi, I booked 5 tickets for Mayuri Movie through Book My Show at PVR, Forum Mall, Hyd for 11th October 2015, 5.10P.M Show. I booked through HDFC Bank net banking and my 1st transaction was failed due to some technical issues and even the amount was not deducted and also I did not get any mail or message like the transaction was failed :( . And now, the 2nd transaction I have done for the same movie n same time on same date, the 2nd transaction was confirmed and the tickets also confirmed which I have got the confirmation message on 10th October at 3.59P.M but I got the cancellation msg and mail...
Complaint comments Read comments Complaint category Cinema — Ticket not generated Amt Deducted THROUGH SBI Debit Card

 ajayvarma@ on Oct 12, 2015
Sir I used Bookmyshow site for booking 3 nos. ticket for film Talvar for MGF Mall situated at MG Road GURGAON ON 07/10/2015 @ 250/ PER TICKETS total Rs 838.50 Deducted my a/c using SBI Debit Card The ticket was not generated that time, we decided to contact the theater . After verifing on the system, they inform that as the tiketing process could not be completed, the amt deducted would be refunded inti the concern a/c the following day Till date i did n"t get my money . I therefor request you to look into the matter regards A K Varma Mob. 9839109212...
Complaint comments Read comments Complaint category Business & Finances

BookMyShow — Refund amount

 new netcafe on Oct 12, 2015
I could not get you how much amount will be refunded and on what basis you have cut off the amound of refund. keeping mistake on your side and charging the customer is not a good thing. show was cancelled by your side while booking tickets you charge us all service, internet and any other charges and while refunding you dont include thoe amounts...
Complaint comments Read comments Complaint category Entertainment and Recreation

Book My Show — Deduction of money with no tickets in revert

 mandetira on Oct 11, 2015
I reckon, I tried to book four tickets for the Telugu movie RUDRAMADEVI at 7.35 pm dated, 10th October, 2015 at DRC Cinemas for sunday morning show, 11th October, 2015, 10.00 am .Its been futile booking, for, the money is deducted for Rupees 752.40 only from my bank account ICICI, with no ticket confirmation. Trying to call the toll free number, its been numb all time. Further progress demands the money back soon as possible .Anticipating the genuine reply on the given number 9845545590....
Complaint comments Read comments Complaint category Cinema

BookMyShow — Money deducted but Ticket not booked

 supriya malhotra on Oct 9, 2015
Book My Show — Money deducted but tickets not received This is my worst experience with Book My Show Web site on 9th October 2015. I have booked tickets for TALVAR movie for 10th October 2015. My 507 rupees money was deducted from CITI bank account, but no confirmation about the tickets were received. I am trying to call them on the number their helpline number but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them. I want my money back. I want to legally proceed against them for...
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow — Money deducted and ticket not generated [Resolved]

 vasulucky on Oct 8, 2015
I have booked ticket worth 281(approx.) from bookmyshow. My amount is deducted from my bank account but I didn't get the ticket message.I tried to contact bookmyshow i was confused with tollfree numbers Then I visited there blog FAQ then I get to know that my money will be refunded within 2 weeks but still i haven't recieved any msg ' Regards, vasavi hyderabad...
Complaint comments Read comments Complaint category Cinema

BookMyShow — Cancellation or postponement of the booked show

 Anilk04 on Oct 8, 2015
I have booked 9 tickets for 2300 odd rupees and unfortunately on the wrong date due to technical glitch of the Mobile APP and the end result is booked on the wrong date. I called Book MY show regarding this and asked them to postpone my tickets to the next date, but the reply from them is no. I ask when u can change booking for flights, buses from third party vendors are able to alter the changes why not movie ticket vendors doing the same. I don not feel that much if somebody steals my wallet unknowingly than this kind of robbery where u clearly witness. Please make a strict amendment...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow — Ticket Booking

 Bisht Mannu on Oct 2, 2015
Hi Fraud/Worst Site, You BookMy Show, the worst & fake site ever. Every time from last 2-3 Months when I was trying to book any show the offer, viz. Buy 1 Get 1 Ticket is not applying. I am booking tickets from my ICICI Coral Debit Card. Its a Fake Site...!!!...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow — Failed online tickets

 Arumugam2903 on Oct 2, 2015
BookMyShow — Refund for failed online ticket booking Hi I am Arumugam, Tiruppur, tamilnadu, India(cell no 9976875727). I booked 8 tickets srisakthi Multiplex, Tiruppur, Tamilnadu, for 4PM show for date 2nd Oct 2015 using SBI net banking After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error'.. But an amount of Rs.982.4 was debited from my account. I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for confirmation of...
Complaint comments Read comments Complaint category Cinema

BookMyShow — Refund request for failed tc

 Tamizhan90 on Oct 2, 2015
Hi. Am Bharathi. Cell no: 9543343345. I booked a movie ticket costs Rs.70 through Bookmyshow. For this I paid Rs.46 from bms wallet & remaining through mobikwik further linked by State bank of India online. While the transaction process get failed the amnt remains in my bms wallet but not yet refund the balance amnt to my sbi or mobikwik wallet.. This is my transaction ID..Thank you for using State Bank Internet Banking. Your Transaction Ref No IG0ATVUDJ2 for Rs.23.95 on 02/10/2015 11:28:52...
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow — Refund Acknowldgement

 naresh palisetti on Oct 1, 2015
I tried to book tickets for Martian for the show Oct 2nd 10.00am at Vizag Chitralaya Mall. My transaction failed for no reason. They gave me a credit voucher which was not worked. They told me, I'll get the refund in 5-7 working days, but I didn't get any mail for the above. My Date of Incident: 01 Oct 2015...
Complaint comments Read comments Complaint category Cinema — I booked tickets and movie show cancelled booking id : cpar0001370595

 shravan kumar kedala on Oct 1, 2015
Hello Team,

I have booked two tickets for a movie "PULI" in bookmyshow for 10:30 AM show in Abhiruchi Mall, Pune. BOOKING ID : CPAR0001370595. When i went there i found that the show was cancelled and my money will be refunded from bookmy show.

Please let me know when and what to be done.

BOOKING ID : CPAR0001370595

Name : shravan Kumar kedala
Contact : 8551001210

I have booked my ticket on 30/02015 and the show date is 1st OCT 2015

Thanks and Regards
Shravan Kedala...
Complaint comments Read comments Complaint category Cinema

Book My Show — Wrong item deliverd

 rupam dam on Sep 30, 2015
Sir Madan, It is my very bad experince with the purchased 2 combo jeans pant by your site...against this AWB number { 407710393363 }.I was very very ofset when i open the packet one jeans colour like a footpath and anather one ledis jeans... now you tell me what i do ? why i suffer for it . You refund my money or change it immediate... My name and phone no are given below.. PRIYANKA MUKHERJEE 09748481487...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow — Money Debited from Bank Account

 preethi ba on Sep 23, 2015
Date of the Incident: 23 Sept 2015 Client Number:022-420-5050 Theater: INOX National: Arcot Road City: Chennai Show: 27 Sept 2015 03:45 PM I tried to book the 5 tickets using 2 gift vouchers each worth Rs:200. I also had to pay the outstanding amount after applying the gift vouchers using mu citibank debit card. At the end, the transaction failed. I've got the SMS that the Rs.371 is deducted from my account by BIGTREE-BILLDESK. I've called the customer care, they said that the gift voucher would be unblocked in next 40 minutes. However, they don't have enough information that when the...
Complaint comments Read comments Complaint category Cinema

BookMyShow — Amount not Refunded

 Mahender goud on Sep 22, 2015
I had booked 2 tickets on 08 Sep 2015 of Bale Bale Magadivoy for Rs. 270 inclusive of tax through my city bank Reward Points, the Points got deducted from my account however I did not received any confirmation from book my show. I went to the counter and did a recheck, but they said the tickets are not booked, you will get the amount back to your account. I inqiured with my respective bank and they said this: We clarify that the said redemption has been successfully paid by Citibank to the Merchant Establishment vide Trace 536850 and Payment Voucher 5602293484701509 . Refund of points to your...
Complaint comments Read comments Complaint category Internet Services

Book My Show — Refund my balance

 ganesh layek on Sep 20, 2015
Dear sir I had online booked IPL ticket by book my show .my transaction is failed show by site and also they confirm by email and msg but they deduct amount from my bank account. Now they doesn't repay my balance that is 3819.70 /- So plz refund my balance....
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow — Cheater Cocks BookMyShow

 balrajvishnu on Sep 19, 2015
I booked a ticket for Sunday evening and i wanted to cancel or move the tickets to a different timings due to family emergency. Date of incident: Sep 18 2015 Client Name: Vishnu Balraj Booking id: WTLXHRJ If there is no way to cancel it, they should atleast give an option to move to a different timings with the theatre, but denied and said you will lose the money if you don't go on the said timing. I am in the hospital due to emergency and can't go to the show. These guys are complete rip off and are bunch of cheaters who have created this. Pay my money back (Rs. 1320) and will never...
Complaint comments Read comments [1] Complaint category Cinema

Book My Show — Refund on Sep 19, 2015
This company had to refund my money ..they sent me a mail on 2-9-2015 that refund is processed and will reflect in my bank in 7-10 days again I received a SMS on 18-9-2015 that my refund is processed and it will reflect in 7-10 days.They do not intend to refund money they are cheaters..STAY AWAY FROM BOOOK MY SHOW they are duping customers in the name of refund process...
Complaint comments Read comments Complaint category Products & Services

BookMyShow — Icici bank but 1 get 1 offer on credit card

 agShivangi on Sep 14, 2015
I have been trying to avail icici bank buy 1 get 1 free ticket offer on the credit card for the movie drishyam, twice the offer got applied but i wasn't able to pay and actually avail the offer. Everytime I tried paying, i got some webpage error. And now i cant even apply the offer because apparently I have exhausted the limit per user per month. Your payment gateway is pathetic. If you guys don't want us to get the offer, why do you take the pain of putting it on the website. This is not the 1st time I have had this issue, I have never been able to avail the icici bank 1 on 1 offer even...
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow — Amount Deducted but no Tickets

 shravanvg on Sep 12, 2015
We had booked Four tickets for a Movie 15.08.2015 and the amount was deducted from my PAYUMONEY account, but Bookmyshow had sent a mail and message that the Transaction failed immediately. We we called the call center for many times, their response is that they had generated the tickets again with the OTP and they say the message was sent to the Phone No. Whereas we did not receive message not mail from them on successful transaction. Again we went to the theater to reconfirm and they said that there were no tickets for this reference. Now even after 1 month of conversation with the call...
Complaint comments Read comments Complaint category Movie Rentals

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