BookMyShow Customer Care

BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
+91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050


View More Information...
Satisfactory Rating
16%
Complaints
223
Resolved
37
So far so good - The company responded to our notifications and is working on resolving complaints.
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BookMyShow Complaints & Reviews

BookMyShow - Wrong information about the seating arrangement

User
 harshagrawal1407 on Aug 3, 2015
The seating arrangement as shown online while booking the tickets does not match with the actual seating arrangement.

The online arrangement showed the seats to be at the centre of the hall while the actual location was a distant corner.

We had paid extra for the balcony experience and we thought we would be seeing movie from the centre of the balcony but it was a corner....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Non Refund of Ticket from Bookmyshow

User
 555sunny on Jul 30, 2015
It is very surprising that the customers can not get refund in case he cancels movie ticket booked through it. I do not know how it is happening in a country like India. Simply by writing on website that booked tickets can not be refunded, will not help to take away the rights of customers....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Regarding Refund on online Booking

User
 Ramakanth22 on Jul 25, 2015
I have booked 2tickets for movie "bhajrangi Bhaijaan" on 23rd july 2015around 10:30 AM for 3.20 pm show On 26 july 2015at inox Parameshwari mall, hyderabad through HDFC net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 335.02 was deducted and i didnt get my tickets. I have sent a mail to helpdesk but no response from their end. Plz solve my problem asap....
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

BookMyShow - Refund

User
 Madhurendra Mohan Choudhary on Jul 25, 2015
I booked tickets before two weeks. I selected 2 tickets but at last they charged for 4 tickets via online booking. Later I raised a ticket with BookMyshow to resolve my issue. The generated ticket no is #617207. I am calling their toll free number and the customer care person is saying that we are resolving the ticket today but there is no update since last 2 weeks. I am tired of calling them for resolving my issues for returning the 2 ticket cost....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Amount debited from my account but the tickets are not confirmed..

User
 antony xavier12 on Jul 24, 2015
I have booked three movie tickets through bookmyshow site at 9.45pm but till now didn't get any conformation mail from them and the transaction ref.no. is DLVR3923596858 and the amount is 323.40 rs. The theatre I haved booked is KG cinemas and the show time is 10.20 pm and booked date is 25/07/2015. Thanks regards, Antony Xavier.S Ph:9976926833...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Ticket booked and failed message after 2 hr.

User
 Kanishka Sinha on Jul 24, 2015
payment of 315.60 by CC via PayUmoney paid @ 13:55 for bookmyshow
payment acepted ticket booked
recived messages that transaction failed by PayUmoney
SMS-1 @13:55- "Your payment (id-57665211)of Rs 365.6 for www.bookmyshow.com is successful and covered under buyer protection. please contact care@payumoney.com for more info
SMS-2 @14:54- "Your payment (id-5763726)of Rs 365.6 for www.bookmyshow.com is unsuccessful. please contact care@payumoney.com for more info
SMS-3 @14:54- "Your payment (id-57664009)of Rs 365.6 for www.bookmyshow.com is unsuccessful....
Complaint comments Read comments Complaint category Cinema

Book My Show - Book my show internet error, booked ticket of wrong date

User
 nidhik on Jul 24, 2015
Today, 24 july 2015, after booking my ticket on BMS, once i get sms noticed, it picked wrong date of today rather tom, 25 july2015. INstantly i called BMS, but the customer care and respective SENIOR manager, is of no use.they kept on saying words, BMS portal can never raise an error, no matter what. Its customer fault. Hence, I WAS BEING TOLD TO EITHER USE TICKET OR WASTE IT, doesnt matter but my money will not be refunded or tickets date wont get corrected. A NUISANCE BBM behaviour. really my hard earn money will be of waste today because of them, need penalties...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Booking failed but money deducted

User
 Krishna Vijayraghavan on Jul 21, 2015
last month 26th 2015 i booked for a movie called inside out and i paid with my mothers credit card. the money got transacted but booking failed. when i contacted them they said i will receive my payment within 10 banking days. today 21 july 2015, when i checked my passbook, it showed that money has been deducted, so please help me out as soon as possible, even today when i had a chat with the book my show assitant mrs. Akshata Kirtikar, she said me to check with the bank as the problem was not from their side it seems. so please help me out soon...
Complaint comments Read comments Complaint category Credit Cards

BookMyShow - Amount deducted from my account but tickets not received

User
 Parmatmanand Sharma on Jul 19, 2015
I have booked movie ticket 4 no on 20/07/2015 for 6.15 show time of big cinema bikaner amount 914/ deducted from my sbi account but tickets not received. What can I do for tickets. Pnsharma 09414282357 Emal id sharmaparmatmanand@gmail.com...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Refund of money while booking of movies of bajarangi bhaijan srs gkp

User
 Rakesh1973 on Jul 19, 2015
My self RAKESH Kumar Singh, today I want to boocked tickets of bajarangi bhaijan for 8 tickets on DT 20 July 2015 for 4.20 show. First attempt bookings failed but amount Rs 1908 deducted from my account. Again I try to booked ticket, tickets are booked but again Rs 1908 deducted from my account. Details of deduction Dsbi3912433904ch26623161 transfer to 3199625162090...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund

User
 Jyoti210 on Jul 18, 2015
I am jyoti singh(cell no 9921913610). I booked 4 tickets for bajrangi bhaijaan using BookMyShow.com for PVR inorbit Multiplex, Pune, for 2.40PM show for date 18th July 2015 using HDFC Bank net banking After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'. But an amount of Rs 856.64was debited from my account. This transaction was done at around 12:22PM on 18th July 2015 I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for confirmation...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Due to Error while confirming ticket booked twice

User
 darshan4uonly on Jul 18, 2015
After paying for tickets, I got error page and there was retry link option, when I clicked I was redirected on some error page. I initiated transaction again, and later relized that first ticket was also confirmed. Ticket raised with them - 659265 I want refund for one of them, when raised issue on call they said we can not do any thing. It is their fault and I want refund for one of my transaction....
Complaint comments Read comments Complaint category Cinema

BookMyShow - ticket booked twice

User
 ANIL30672 on Jul 18, 2015
I started booking 4 tickets for my family on 16th. Even after trying 3 times I could not see transaction successful. Later on 17th I received 2 confirmed booking for the same show. Now one set is waste. 16th July 2015 out of which 2 are confirm booking against the booking id W63GC6W and WBWUQFG and other is unsuccessful transaction for which tickets were not booked. I have immediately contacted by phone and sent email and got Ticket ID 649397. Every time I am following up and getting new ID number for reference. Please help me instead of lingering on. This is fault or your site please...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - No confirmation of transaction and booked ticket twice--Refund

User
 ANIL30672 on Jul 17, 2015
I did second booking for same movie and timing was initiated because of non receipt of SMS or Transaction successful screen on my computer. Now I have 3 transactions dated 16th July 2015 out of which 2 are confirm booking against the booking id W63GC6W and WBWUQFG and other is unsuccessful transaction for which your tickets were not booked. I wanted to book one of the booking as this was due to their site slowly ness and non response. NO SMS after booking. complaint ticket was created when contacted. no is :Ticket Id [#649397]...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - BookMyShow - unable to proceed to book tickets

User
 chughashish47 on Jul 17, 2015
There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112) while trying to book through book my show for the movie movie:Bajrangi Bhaijaan location:PM Cinemas: Parsvnath Mall Manhattan (Faridabad) show time:19/july/15 1:45pm I tried booking ticket amount is deducted and after that this error comes. plz rectify this issue as soon as possible. and my gift voucher worth rs 100 has also become thanks Ashish...
Complaint comments Read comments Complaint category Cinema

BookMyShow - SBI account charged but booking failed using paytm wallet at Bookmyshow.com

User
 Ajayavg165 on Jul 16, 2015
I have tried to book my 3 tickets on 15th july, 2015 on bookmyshow using SBI netbanking. I have used payment option using PAYTM wallet at BMS but the transaction failed somehow and i got a option either to RETRY or GO HOME and i chose to repay. Then i got a message from SBI that your account has been deducted for RS.168 with no ticket confirmation at all. I am not not sure that BMS has received my money or not but SBI webpage shows that money is transfered to INB Avenue india Pvt. LTD.Please help me to get my refund back. I am attaching photo of my SBI transaction with transaction ID. MAIL...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Payment not received

User
 YUVA0022 on Jul 16, 2015
Hi, I'm Yuvaraj (9500505460) i have booked 3 tickets on 16-07-2015 at Tirupur for Sri Sakthi Theatre. My amount has been debited on my State Bank of India account for Rs. 368.40/- But i have not received any confirmation SMS or Mail on company side. So kindly take an necessary action on it and Kindly credit the amount in my account....
Complaint comments Read comments Complaint category Cinema

Book My Show - online transaction failed

User
 vishnu22099 on Jul 14, 2015
i have booked 4 tickets for baahubali for the date of 20 july 2015 payment has been deducted from my account as soon as i proceeded to pay later after the payment confirmation i get a mail and a message from book my show saying that my ticket booking has been failed this repeated twice and i have been intimated in the site to generate a credit voucher after generating i tried booking once again that shows me that the credit voucher is already used where no one has used it... and the worst customer care service available for this site now i understood that book my show is not even a reliable source...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Cancellation of movie tciket and refund the money return back

User
 gurunath.bhajantri on Jul 9, 2015
Hi, I had booked tickets from BookMyShow.com for a movie at INOX: Malleshwaram - Mantri Square (SCREEN 6 ), Bengaluru, But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets full day not response of my calls, one day before the show. we have raised a complaint to helpdesk@bookmyshow.com. Reference ID - 608031 has been assigned fmy query.Still no one not responced... BOOKING ID : INMB0000156881...
Complaint comments Read comments Complaint category Cinema

Book My Show - Unbale to cancel tiket or opinion not available

User
 kishor.aegis on Jun 20, 2015
I wanted to cancelled my 2 ticket movie today 3.30 pm show ABCD 2 but u seems to rob us by not giving us an option to cancelled the ticket when you are happily giving an option to book a ticket and not pick up my call.. if your good refund my money if not God knows oneday you will pay a price for cheating the customer c...
Complaint comments Read comments Complaint category Cinema

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