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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

www.BookMyShow.com - Sold the same tickets to 2 people

User
 srinivas renikindi on Apr 11, 2014
i had booked my tickets for 9th April for the move Race Gurram with booking ID: TGMG0000026972. But same tickets have also been sold to booking ID : TGMG0000027156 and we had to leave the theatre as they have occupied the seats prior to us. Website : www.bookmyshow.com...
Complaint comments Read comments Complaint category Cinema

BookMyShow - Wrong Booking, can not be corrected

User
 Sudhakar Velagada on Mar 25, 2014
I had booked three tickets for tomorrow's show instead of today's - 25th March 2014 wrongly. On enquiry, I am told there is no process for rectification even if there are vacant seats available for today's show. It is a frustrating experience. I am standing to loose INR 360 on account of such denial which is not justified in any manner. - INOX - Amanora Town Center...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Ticket Amount Refund

User
 swati_2407 on Mar 24, 2014
We have tried doing the booking for the movie "Queen" date - 20.03.2014 in bhopal at Inox - C21 mall for the 6:50 PM Show using our HDFC CC Account. But our transaction failed and the booking of seat was not successful. but the amount of the booking has bee debited from our account....
Complaint comments Read comments [3] Complaint category Movie Rentals

BookMyShow - not booked movie ticket

User
 dev880 on Mar 21, 2014
Dear sir/madum i have booked ticket on liberty cinema karol bagh new delhi but There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112) this error show till 6 hours so please solve this problme and asked how to booked ticket to this cinema hall...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Ticket cancellation

User
 YogeshJ1288 on Mar 6, 2014
Hi, I have booked tickets for wrong date. I called bookmyshow customer care just after 10mins of booking. I asked them for a process of cancellation, but they don't have any such process for cancellation. I read the FAQ of cancellation of tickets on there website and the answer mentions same thing. But I have concern regarding this, If they have a process for booking of tickets, then there should be process of cancellation of tickets. If they are updating some database of cinema for reservation done by online ticket booking, then they should be able to cancel the same. They should have this...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - non refund of payback points [Resolved]

User
 snc on Feb 11, 2014
Booking failure date : Jan 5 2014 INCIDENT ID [Incident: 140107-002173] Till date payback points not returned. As per T&C 30 days is max limit for resolution of queries. Poor customer care at 022-39895050 who are ill equipped to deal with this,...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - Money not Refunded

User
 kgera on Jan 21, 2014
Hi Team, This is regarding 2 tickets which I booked on 21st Dec 2013 for Dhoom 3 at Movietime: Dharam Palace Mall for 6:00 pm show. But at the time of booking i didnt got any confirmation neither on sms nor on email and money was deducted from account and at around 8:30 pm i got sms regarding booked ticket and that was of no use to me. please find the booking details : Booking ID : MTND0000124093 Seats : PREMIUM-J10, J7 for DHOOM 3 on sat, 21 Dec 2013 6:00 pm at Movietime : Dharam Palace Mall (AUDI 2) Also I spoke to customer care executives and they raised a incident no(Incident: 131222-003797)...
Complaint comments Read comments [1] Complaint category Telecommunications

BookMyShow - false offers- no offers

User
 kvkrishna on Jan 19, 2014
Hi, Bookmyshow, the worst of its kind in providing cusotmerservice. Their agents doesnt know anything about the offers they are offering. They cut the call when we ask them something they doesnt know or when we question them. Bookmyshow is having an offer with icicicoral debit card, knowing that I had exclusively taken coral card from icici n thought to purchase a ticket from bookmyshow. the offer is book 1 ticket get 1 ticket...n the limit is 2 free tickets a month... I have entered my card number and clicked on apply, it has shown the discounted amount and when i clicked on buy i was...
Complaint comments Read comments [2] Complaint category Entertainment and Recreation

BookMyShow - No refund for 6 months

User
 kapooraditya12 on Jan 15, 2014
I have mailed several times but my issue has not been resolved.
On 18th of June I tried booking movie tickets through BMS 3 times but
all the time all i got was an error message though from my bank
account the amount was deducted 3 times.
on 25th of the same month i got refund for 2 of my transactions and the 3rd refund is
still pending from your side. Every time i would put a mail to bookmyshow they would demand fresh scanned copy of my passbook which i have already sent 2 to 3 times.

NOW THE CUSTOMER CARE HAS STOPPED REPLYING TO ME !!!
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - unable to proceed to book tickets

User
 swachatha on Jan 11, 2014
There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112)
while trying to book through book my show for the movie
movie:Yevadu(telugu)
location:Mukunda(Bangalore)
show time:12/jan/14 10:45am, 1:45pm
plz rectify this issue as soon as possible
thanks
chaitanya...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Asking for Credit card details.

User
 Nilanjan Sircar on Dec 30, 2013
I had gifted a ticket to my friend from Bookmyticket .com, I had booked it through CD, and they verified my payment through OPT and IPIN and process successfully. Now while collecting the ticket they want my friend to have my CD details, in form of photocopy. They are asking for sharing my CD details. It is breach of Security and Personal and financial Information to ask for any such details. This is been followed and support by the Bookmyticket.com, or else they will not provide any ticket....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow SUP - No Refund but money debited from account

User
 mavericktomahawk on Dec 21, 2013
Hi, This is pertaining to the below incident that i had raised by sending a mail on your helpdesk email id but i am waiting to hear anything from your representatives. I have called your number close to 50 times but cant get through and when i do get through I am put in a queue which then drops me out the moment i reach in the queue to number 4 or 5 in the queue. Incident: 131221-006164 I was trying to book a ticket for Dhoom 3 in Cinemax Soul Space Arena Bangalore for the 6 P.M Show ( 2 Gold Class Seats) for Tuesday 24/12/2013 wherein the money has been debited from my bank account...
Complaint comments Read comments [1] Complaint category Movie Rentals

Book My Show - Money debited from my account, no ticket confirmation

User
 Harsha S on Dec 20, 2013
Hello Sir,

Book My Show application is cheating consumer left and right. I reserved two tickets in for the movie Doom 3 on 20th of December 2013. The amount has been debited from my Canara Bank account. However, no seats were reserved nor ticket confirmation was sent to my email id or given mobile number.

Please take stringent action on Book My Show for cheating people on day light.

My phone number : 9844505132


regards
Harsha...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow.com - Not get the refund in account.

User
 sahilnagpal on Oct 30, 2013
Hello,

On11-Septemper-2013 I booked 9 tickets for CLT20 League which was held at Ahmadabad. Due to Heavy rainfall match is shifted to Jaipur. And in this case they said they will refund full amount of money within 10-15 days. But see its about 1 month and 20days gone and still i can not get my refund back into my account. I have proof of debited amount from my bank account. Whenever i mailed to them, they said, we already processed your request, . wait for few days. I can't understand all my friends get back their refunds but why shouldn't I. Please help me to sort out...
Complaint comments Read comments [1] Complaint category Online Shopping

BookMyShow - Booking Error

User
 SudhirBMS on Oct 17, 2013
There was some while I was trying to book a movie wid Goplan Grand Mall in bangalore. Got this error multiple times, was getting this eror "There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112)" After many tries I was able to book but it has for a wrong date I tried to book for 19th but got ticket for 18Th. Contacted Cht support and they first said that I was lying that I got error and later when I provided error message, he accepted that there was a problem with the site but they cant do anything with...
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow.com - Fraud in booking, not proving tickets despite charging the amount-deliberate attempt to block the money for 14-21 days.

User
 Azad Singh DETC on Sep 21, 2013
Sir, I booked my two tickets on 21.9.2013 for Wadali brothers show to be held in Delhi.Bookmy show company has charged Rs.2500/-for the same show.Surprisingly I received a massage that your tickets could not be confirmed and amount charged shall be refunded within 14-21 days.I connected telephonically to the customer care no 02239895050.where ms Hetal,saniya and navidita took 1 hrs & 20 minutes without any responsible answer. They demanded Rs 2500 more instead of booking the ticket.In the evening I again talk to mr khan & John .they also demanded another 2500/-.This is commercial dishonesty...
Complaint comments Read comments [1] Complaint category Business & Finances

BookMyShow - BookMyShow deducted money from bank account and didn't send tickets

User
 Debdeep Bhattacharyya on Sep 7, 2013
Please provide as much information as possible...I have made a purchase for two tickets on book my show. The money is deducted from my bank account. But the tickets did not get booked. I got sms from bank that money was deducted. But didnt get any sms from book my show, no emails either. So I called them up and said that I am not getting the tickets send to me. They said they cannot do anything about it. I spoke to a junior and he told me that it will take 7-10 days to be refunded, and he advised me to book the tickets again when I actually have no money left in my account to book the tickets again....
Complaint comments Read comments [1] Complaint category Online Shopping

Book My Show - Amount not refunded

User
 RekhaBR on Sep 3, 2013
I booked Movie tickets through using ICICI credit card in March, but the transaction failed. When I again tried the transaction was succeeded. But the amount was charged in my card 2 times. I called ICICI bank Call center where I came to know this is bookmyshow issue and same needs to be reversed by them. I got below transaction ids from bank 230411 153076 I have called bookmyshow call center several times, but I get response that amount will be credited in my card. But till date no action from bookmyshow....
Complaint comments Read comments [1] Complaint category Cinema

Book My Show - Deficiency in Delivery

User
 friendly_dhiraj on Sep 2, 2013
My name is Dhiraj Negi and I booked couple tickets (on 12/08/2013) for Chennai Express movie along with Non veg Hot Dog Combo (this supposed to be delivered at interval). However, I am really very disappointed with the services rendered by Book my show. I have not recevied by combo moreover when I went to counter the staff was least interested in my query. Hopeless helpline no. was either busy or even if connected kept me on waiting for a loooong time but there is no response. After contacting Book my show customer service so many times I haven't received any solution for my issue. I know...
Complaint comments Read comments Complaint category Cinema

Book My Show - Money debited but movie tickets not booked

User
 Binosha on Aug 10, 2013
I have booked 4 movie tickets on Aug 9 th at http://in.bookmyshow.com/ at 1.18 PM ans 592.36 amount is debited .INFO - ICONN/81119155/090813/PAYU.IN ( Axis net banking) . Movie tickets were not booked but money got debited from my account. Request you to refund my money back

Thanks,
Binosha.V...
Complaint comments Read comments [3] Complaint category Cinema

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