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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

BookMyShow - cancellation of tickets and refund my money

User
 maheshdungala on May 1, 2015
hi, my booking id is MTMV0131R657H0 seat are c16, c17.for uttama villan(telugu) on fri, may1 2015 2:30 pm vizag mohini 35mm using my debit card but there no movie is today so i go for cancellation my tickets and refund my money so please sollve my problem as soon as possible...
Complaint comments Read comments Complaint category Cinema

BookMyShow - no confirmation message received even after debiting the amount

User
 archanasarath on May 1, 2015
I have booked a movie ticket for the film Kanchana 2, on 01.05.2015, for matinee show, the amount of Rs 195 deducted from my bank account but I did'nt receive the confirmation message. The Seats I booked was circle C, D69&68 Ajantha Theatre Trivandrum. Totally disppointed by the service rendered by Book myshow....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Regarding to refund

User
 ankitrawat18 on Apr 29, 2015
bookmyshow and oxicash not refunding my money whichs amount is ₹784.25. i was booking tickets on 31 march 2015 on bookmyshow.com. when i donig payment this amount deduced from my oxigen wallet and i not received tickets. there is almost 1 month over and i did not received my refund. please help me....
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Money debited but movie tickets not booked

User
 kumar bhoopathi on Apr 27, 2015
I have booked 2 movie tickets on 27 april at http://in.bookmyshow.com/ at 3.10 PM ans 163.72 amount is debited .INFO - PUR/BOOKMYSHOW_BD/SBIPG/BOOKMYSHOW_BD ( Axis dedit card) . Movie tickets were not booked but money got debited from my account. Request you to refund my money bac...
Complaint comments Read comments Complaint category Banks

Book My Show - online ticket book fraud

User
 sunny1407 on Apr 23, 2015
I book movie ticket of dhram sankat from book my show website on 10th of april 2015 at 9:12pm via Canara Bank debit Card no. 6073862925005672 payment ch. No. 21656004 In account of PAYO_RECHARGEGUR GAONDLIN .Due to some technical reason my ticket booking failed and they message me to refund the cash within 10 working days.But still they didnt refund my money. I made call on their helpline no. They said that your money has been refunded .They give me an Auth. Code 215901715 pleas tell ne that what should i do for get back my money. Name on Debit Card Sunny Tyagi My Phone No. Used for booking...
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - Tickets not recived at the counter

User
 Kanwar27 on Apr 23, 2015
Sir, I booked IPL match ticket for 1st may on Sat Apr 11 23:22:06 IST 2015 (TXN- MOBAND2-702663094-73581856-1) It has been more than 13 days now and still I have not got tickets from the counter. When I call customer care of bookmyshow they tell that I will be told to collect the ticket only 2 days before the match day due to some technical problem . I am telling them that I won't be able to come 2 days before, they are neither cancelling the ticket also.kindly do the needful....
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Refund for two failed transactions

User
 Gautam Mujumdar on Apr 13, 2015
Its now more than 10 days when I first registered the complain for the refund of two failed transaction through the website bookmyshow.com Still the refund has not been credited nor they have assured to do so. The policy of the company states to refund in maximum 10 days....
Complaint comments Read comments Complaint category Cinema

BookMyShow - BookMyShow - Refund for failed online ticket booking

User
 Abhijit Vikram Singh on Apr 11, 2015
On 5th April 2015 around 3:50 pm I tried to book two movie tickets of Fast and Furious 7 Platinum seat in SRS Cinemas:New ISBT, Shimla but transaction failed an amount of Rs 384.94 has been debited and the debited money has not been refunded yet.The transaction was done through OBC debit card.Then I again tried to book the tickets this time the transaction was successfull but the money which was debited for failed transaction has not been refunded yet. please lokk into the matter as soon as possible...
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow - transaction failed but money deducted [Resolved]

User
 apurvkhare on Apr 6, 2015
I had booked 3 tickets on 5th April at around 2:30 pm for movie detective byomkesh bakshi in rajhans nadiad through bookmyshow app . money was deducted from my mobikwik wallet but a error came in bookmyshow app and tickets were not booked....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Offers

User
 rajharish on Apr 6, 2015
I was making a movie ticket purchase via Book my show. I used my hdfc card offer for a transaction on book my show however the transaction failed. I think they have been tricking people with their offers. Its not the first time that something like this has happened. They have been fooling a lots of people like this as a user cannot avail an offer more than once. They agreed to provide a replacement voucher only after a week but that is not good. My request is to please look into this and make them compulsory for them to return the offer money along with any fees as they will continue to cheat...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Refund of booking amount as ticket not confirmed

User
 Pravin Mahadik on Apr 4, 2015
I booked 5 tickets for Arjit Singh show on 1st April but due to some error the online payment transaction through HDF netbanking completed but I did not received ticket booking confirmation. The detail of transaction are as follows- Ref No-401193546 Narration-308588800/PAYUBookmyshow Amount-Rs6250 Book My Show ID details as follow- Mail id – Gunesh.kusurkar@gmail.com Mob No-9930867996 I talked with your executive, he told it would require 12 to 15 days for refund. So kindly look into the matter and do the needful to get refund as early as possible....
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Money has deduducted but i didnt got any tickets or any reply from fraudsters bookmyshow

User
 prashanth129 on Apr 3, 2015
I have booked 3 tickets for movie "fast and furious 7" on 2nd april 2015 around 7:30 AM 6.10 pm show for the 3rd April 2015 date at Rockline mall, Bangalore. through SBI net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 590.55 was deducted and i didnt get my tickets . Transaction ref:IG00UXEYN7 Ph no 8277001745 Mail id :prashanth.4g@gmail.com Kindly please take immidiate action against one of biggest fraud firm "bookmyshow", who are robbering peoples money in open state, please solve my problem...
Complaint comments Read comments Complaint category Cinema

BookMyShow - ticket didnt get booked nor was my money refunded

User
 Nadir Methalayil on Apr 2, 2015
i booked 4 tickets for fast and furious 7 on 2nd april 2015 on my mobile app after the payment the app showed message that the the ticket wasnt booked but money was deducted from my account . i received a message stating that i will get my money refunded or i will get a voucher coupon or a customer care person will contact me my money wasnt refunded nor i received a voucher and no one called from customer care i called customer care waited for 10 minutes after long wait the customer care person told money will be refunded only in 10 days and cant provide a voucher coupon they didnt have courtesy...
Complaint comments Read comments Complaint category Cinema

BookMyShow - sir refund me my first faild amount 7104.50 rs money

User
 burgul.krunal on Apr 1, 2015
sir last day i try to book ipl match ticket thru Internet banking.my balance was deducted from my idbi bank account. but i got a error on bookmyshow app. i don't got any ticket. after then i got a msg from bank that is "You just made a payment to BookMyShow Rs. 7104.50 was deducted from your Bank Account" and then i book ipl match ticket by my visa card and then it was susses. plz sir refund me my first failed amount 7104.50 rs money. thank you sir. plz reply me on my email address burgul.krunal@rediffmail.com (mob. 7588021517)...
Complaint comments Read comments [2] Complaint category Sports & Recreation

BookMyShow - plz refund me 809.88

User
 mahendra0301 on Mar 31, 2015
sir last day i try to book movie ticket thru Paytm wallet. or my ballence was deducted from my Paytm wallet. but i got a error on bookmyshow app. i don't got any ticket. after then i got a msg from paytm that is "You just made a payment to BookMyShow Rs. 809.88 was deducted from your Paytm wallet" and then i book movie ticket by my visa card and then it was susess. plz sir refund me my first faild orfer 800rs money. thank you sir. plz reply me on my email address funseera@gmail.com (mob. 7737633653) paytm transaction id is 10CC061EFE79E248....
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow - regarding refunding of unsuccessful tickets by online

User
 reshmasudha sudhakaran on Mar 30, 2015
I have booked 7 tickets on 29 th march for movie oruvadakkanselfiee at around 9 am.An amount of Rs1596 has debited from my sbi account but i didn't recieved any tiket confirmatiom message or mail.kindly make necessary arrangenements to get my cash refunded please.....
Complaint comments Read comments Complaint category Banks

BookMyShow - Not received Tickets even after payment in advance

User
 mynamezut@gmail.com on Mar 27, 2015
Sir/madam, This is to inform you that I have booked tickets through bookmyshow on 13/03/15 for an IPL game to be held on 17th April. Its been approx. 2 weeks now and i have yet not received my tickets. When I contacted them they said I would be getting the same only 1 or 2 days in advance. My only concern is that I am a working individual and remain out of work the whole day. I requested them to deliver the same atleast a week or 10 days in advance so that if in any case i miss the delivery attempt i can reschdule the same. But they did not pay any heed to my concern. Sir/madam, I request...
Complaint comments Read comments Complaint category Online Shopping

BookMyShow - New Year Eve Tulip Star Party Refund

User
 rahulkseth on Mar 14, 2015
Its been over a year since the fiasco of the New Year Eve's Party on 31st December, 13. But we still havent hear back from BookMyShow on the refund. My Booking ID is TSJM000000N2QC The show was cancelled due to mismanagement. It is clear public knowledge that the show was cancelled. Even if there is a police investigation in progress, as per policy, if the show was cancelled bookmyshow should not be holding back the money for a cancelled show. and that too it is not a small amount. will BMSpay inetrest in the amount for the delay?...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Regarding refund of online unsuccessful tickets booking [Resolved]

User
 Rohit1903 on Feb 27, 2015
I have booked 2 tickets for movie "Shamitabh" on 8th February 2015 around 4.30 PM for 5.30 pm show for the same date at Paras downtown Mall(Big Cinems), Zirakpur(Punjab) through Oxigen Wallet, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my Oxigen wallet, amount of Rs 384 something was deducted and i didn't get my tickets .Plz solve my problem asap. I submit too many complaints to Bookmyshow and Oxigen Wallet but they cant solve my problem....
Complaint comments Read comments Complaint category Cinema

Book My Show - Cancellation / refund / amendment not available

User
 balujanikhil on Feb 14, 2015
I've booked Movie Tickets on Book My Show web portal on 14-Feb-2015 but forgot to click on the offer availing box.

When i've called them up, they refused and simply said that they don't have such option and can't do the alteration anyway.

I just wanted either my refund after the cancellation fees deduction or the applicability of the available offer on my card.

Please help & revert.

Nikhil Baluja
Mob - 850600265...
Complaint comments Read comments Complaint category Cinema

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