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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

BookMyShow - NO refund

User
 charan1790 on Jul 16, 2014
There is no refund available at book my show.I had booked tickets at orion mall bangalore and due to unavoidable circumstances i could not go.Customer care people told me it cant be refunded and asked me to sell off the ticket. How lame!!! Why cant the issue be solved?...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Refund claim

User
 Ankit Ku. Agarwal on Jul 11, 2014
Dear Sir / Madam I Ankit Kumar Agarwal had booked 3 tickets of movie EK VILLAIN on 28th June 2014, after which an amount of Rs 1473.36 was debited from my account and eventually the transaction was also unsuccessful. I received a text from LM-BOOK MY SHOW stating that my refund has been processed and it will be credited back to my account within next 10 working days But, it did not happened so. . Hence I request you that without any further delay, please process my refund and credit back it to my same account from where it was debited. Your prompt response will be appreciated. Thanking...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Refer - Fraudulent action by Book My Show-Complaint ID number 140525-000026

User
 NSRamaswamy on Jul 1, 2014
The General Manager Book My Show Dear Sir, Refer the captioned subject. You have failed in your commitments. Cheaply trying to compromise with some freebies. That too hesitantly not honoured. I have not accepted this complaint resolution. The resolution was a) To do the refund in 10 days - Refunds of the amounts for booking ID - STAA09KDP1621G and booking ID - KGNT012JCJGTA4 b) Rupees 1000 Gift Voucher c) Two complimentary tickets as per my choice; I have a mailer to the above effect. We have received refund for STAA09KDP1621G, however the refund of KGNT012JCJGTA4 has not yet...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - no cancellation of ticket

User
 amitesh2589 on Jun 29, 2014
i really had a pretty bad experience with bookmyshow..i booked the movie tickets, same problem other user faced, due to some reason i want to cancel booking, but customer care who picked the call after 10min delay, refused to cancel, and boldly said we don't have any norms to cancel requested booking...i got shocked..such a good name in market they should stand on to user query...but they said they cant do much in this matter, plz give tickets to ur near or dear ones or sold this ticket to someone..this is really a worst thing customer want to hear..

I can bet, someday better...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Refund money

User
 rvkumar063 on Jun 26, 2014
Hi Sir/ Ma'am, Today morning i have booked eight tickets on book my show but the transaction has been failed and money charged on my account(ICICI debit card).Total cost is Rs.1824.72 can you explain how to refund my money. Ravi Kumar mob:- 9915601811...
Complaint comments Read comments [2] Complaint category Movie Rentals

Book My Show - Bookmyshow.com is fraud

User
 Tanweer Jahan on Jun 19, 2014
Book my show is fraud and don't have proper customer service. It doesn't refund your money if anything gets wrong. I have booked my tickets through bookmyshow.com for ipl cricket matches in Hyderabad. I could watch match because there were no seat nos on the seat. I asked them for refund but they have no money to refund . They don't have any back up for refund. I think they are bankrupt. Please don't book your tickets on bookmyshow.com Specially for cricket matches or ipl events or any cultural events. They will not refund you anything....
Complaint comments Read comments [1] Complaint category Entertainment and Recreation

BookMyShow - pick up code not received and could not watch movie .....

User
 Arunkumarhm on Jun 16, 2014
Hello, I am H.M.Arun Kumar, from Bangalore, yesterday around 12 noon we had booked through book my show.com for kannada movie "Oggarane" at central, the amount for 4 tickets was deducted and we forgot to check for the pick up code, but went to the central and we could not watch the movie, as we had not got the pick up number, the amount deducted at 12.05p.m. from Kotak Debit card ending with 5927 on 15-06-2014 is Rs.912.36, kindly do the needful. regards, Arun Kumar Cell: 9880661589...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - amount refund

User
 satish gautham on May 31, 2014
I have booked tickets in kg big cinemas in coimbatore for the tamil film NIMIRUNTHU NIL on date 08/03/2014 ..my booking id is KC0001531551.the film was postponded to other date due to some problem .Till now i didnt get the amount refund.I have contacted the customer care number in ciombatore but the attendor telling it as wrong number and the other number is not in use .so please take prior steps and make me to get my money back.Its my humble request already it was almost three months so do it soon.HOPING FOR THE BEST...
Complaint comments Read comments [2] Complaint category Banks

BookMyShow - regarding failure of booking ticket and refund

User
 ssjensheer on May 26, 2014
I have booked my ticket for the malayalam movie "How Old are You" from Vtracks theatre, kadinam kulam, trivandrum on 26may 2014 at around 3PM.My transaction was not successful but there was a deduction of 209.44 ruees from my account. I used SBI ATM debit card for booking the ticket. I didnt get any confirmation message or mail regarding the same. Please refund the deducted money into my account.So, basically money for my 1st transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. Details as follows: Account number...
Complaint comments Read comments [1] Complaint category Other

BookMyShow - about transaction

User
 maniksinghal on May 6, 2014
sir/mam

i booked ticket from bookmyshow mobile app than i folow every instruction carefully and correctly than on the last step i see that transsection of money is done to bookmyshow but ticket booking gone fail, so i want my money refund my trassection proof the transection done through airtel money.

S.No. Transaction ID Date of transaction Time of transaction Description of transaction Amount of transaction (Rs.) Debit/ Credit
3 316332460 03/05/2014 11:42 AM Bookmyshow.com:Web Payment 313.7 DR

use email id while booking is maniksinghalms181996@gmail.com
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Money refund request

User
 0007Rahul on May 3, 2014
On 19 April 2014 i made a booking for two seats in silvercity multiplex dehradun for movie "two states" through BOOKMYSHOW which was failed but Rs567 was debited from my account. I mailed several times to bookmyshow but till now that amount is not refunded to me.as bookmyshow assured me to return my amount till april 29 i am attaching a copy of my recent statement of my debit card which was used for transiction. id for my last comlaint to bookmyshow is 410919575074. And my email id -rahulanand0007@yahoo.com Phone number used for transiction -8937975018...
Complaint comments Read comments [3] Complaint category Cinema

www.BookMyShow.com - Sold the same tickets to 2 people

User
 srinivas renikindi on Apr 11, 2014
i had booked my tickets for 9th April for the move Race Gurram with booking ID: TGMG0000026972. But same tickets have also been sold to booking ID : TGMG0000027156 and we had to leave the theatre as they have occupied the seats prior to us. Website : www.bookmyshow.com...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Wrong Booking, can not be corrected

User
 Sudhakar Velagada on Mar 25, 2014
I had booked three tickets for tomorrow's show instead of today's - 25th March 2014 wrongly. On enquiry, I am told there is no process for rectification even if there are vacant seats available for today's show. It is a frustrating experience. I am standing to loose INR 360 on account of such denial which is not justified in any manner. - INOX - Amanora Town Center...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Ticket Amount Refund

User
 swati_2407 on Mar 24, 2014
We have tried doing the booking for the movie "Queen" date - 20.03.2014 in bhopal at Inox - C21 mall for the 6:50 PM Show using our HDFC CC Account. But our transaction failed and the booking of seat was not successful. but the amount of the booking has bee debited from our account....
Complaint comments Read comments [3] Complaint category Movie Rentals

BookMyShow - not booked movie ticket

User
 dev880 on Mar 21, 2014
Dear sir/madum i have booked ticket on liberty cinema karol bagh new delhi but There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112) this error show till 6 hours so please solve this problme and asked how to booked ticket to this cinema hall...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Ticket cancellation

User
 YogeshJ1288 on Mar 6, 2014
Hi, I have booked tickets for wrong date. I called bookmyshow customer care just after 10mins of booking. I asked them for a process of cancellation, but they don't have any such process for cancellation. I read the FAQ of cancellation of tickets on there website and the answer mentions same thing. But I have concern regarding this, If they have a process for booking of tickets, then there should be process of cancellation of tickets. If they are updating some database of cinema for reservation done by online ticket booking, then they should be able to cancel the same. They should have this...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - Money not Refunded

User
 kgera on Jan 21, 2014
Hi Team, This is regarding 2 tickets which I booked on 21st Dec 2013 for Dhoom 3 at Movietime: Dharam Palace Mall for 6:00 pm show. But at the time of booking i didnt got any confirmation neither on sms nor on email and money was deducted from account and at around 8:30 pm i got sms regarding booked ticket and that was of no use to me. please find the booking details : Booking ID : MTND0000124093 Seats : PREMIUM-J10, J7 for DHOOM 3 on sat, 21 Dec 2013 6:00 pm at Movietime : Dharam Palace Mall (AUDI 2) Also I spoke to customer care executives and they raised a incident no(Incident: 131222-003797)...
Complaint comments Read comments [1] Complaint category Telecommunications

BookMyShow - false offers- no offers

User
 kvkrishna on Jan 19, 2014
Hi, Bookmyshow, the worst of its kind in providing cusotmerservice. Their agents doesnt know anything about the offers they are offering. They cut the call when we ask them something they doesnt know or when we question them. Bookmyshow is having an offer with icicicoral debit card, knowing that I had exclusively taken coral card from icici n thought to purchase a ticket from bookmyshow. the offer is book 1 ticket get 1 ticket...n the limit is 2 free tickets a month... I have entered my card number and clicked on apply, it has shown the discounted amount and when i clicked on buy i was...
Complaint comments Read comments [3] Complaint category Entertainment and Recreation

BookMyShow - No refund for 6 months

User
 kapooraditya12 on Jan 15, 2014
I have mailed several times but my issue has not been resolved.
On 18th of June I tried booking movie tickets through BMS 3 times but
all the time all i got was an error message though from my bank
account the amount was deducted 3 times.
on 25th of the same month i got refund for 2 of my transactions and the 3rd refund is
still pending from your side. Every time i would put a mail to bookmyshow they would demand fresh scanned copy of my passbook which i have already sent 2 to 3 times.

NOW THE CUSTOMER CARE HAS STOPPED REPLYING TO ME !!!
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - unable to proceed to book tickets

User
 swachatha on Jan 11, 2014
There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112)
while trying to book through book my show for the movie
movie:Yevadu(telugu)
location:Mukunda(Bangalore)
show time:12/jan/14 10:45am, 1:45pm
plz rectify this issue as soon as possible
thanks
chaitanya...
Complaint comments Read comments [1] Complaint category Cinema

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