BookMyShow Customer Care

BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:
+91 22 6508 8960
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27
18
+91 22 3989 5050
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20
15
Delhi: +91 11 3989 5050
Mumbai: +91 22 3989 5050
Bangalore: +91 80 3989 5050
Chennai: +91 44 3989 5050
Noida: +91 120 3989 5050
Gurgaon: +91 124 3989 5050
Pune: +91 20 3989 5050
Chandigarh: +91 172 3989 5050
Faridabad: +91 129 3989 5050
Lucknow: +91 522 3989 5050
View More Information...
Satisfactory Rating
52%
Complaints
352
Responses
224
Resolved
171
Good news! We have a good connection with the company and they're good at resolving user complaints.
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BookMyShow related photos (56)

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BookMyShow Customer Care related pictures (56)

BookMyShow Complaints & Reviews

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BookMyShow — Gift Voucher exhausted (Exp Dt: 29.02.2016)

 dpknyk1993 on Feb 14, 2016
Started booking movie tickets for Deadpool today and while making payment I attached Goft voucher and it was successfully added. So while paying remaining amount for completion of transaction it got timed out. Then again after a five minutes I tried booking ticket, while applying GV it said "Voucher code already Exhausted" as I had not availed in previous one. Kindly enable the same at the earliest.

Deepak Nayak
dpknyk1993@icloud.com
9495909803...
Complaint comments  Read comments Complaint category Entertainment and Recreation

BookMyShow — Amount deducted without booking confirmation

 Sudha Sriram on Feb 13, 2016
Hi I tried booking tickets twice on 13 Feb 2016 using bookmyshow but there was an error both times. I didn't receive any confirmation but the money got deducted twice from my sbi account. Here I am providing transaction ref nos kindly transfer the amount back into my account asap.
IG0BMFVXF8 for 425.61 and IG0BMFVC2 for 425.61...
Complaint comments  Read comments Complaint category Banks

BookMyShow — Tickets not booked but money was charged

 mncs33@gmail.com on Feb 13, 2016
Hi, I tried to book two tickets today morning(around 11.30am) for Airlift movie for 4.20pm show at Inox theater Mysore. I used ICICI Netbanking method to book tickets. During the course of transaction the process hung up and tickets were not booked, but money got deducted. Didn't receive confirmation or transaction failure alert from bookmyshow. Requesting bookmyshow team to look into this issue and refund the money back as soon as possible. My E-mail- mncs33@gmail.com.

Regards,
Chandrashekar M N....
Complaint comments  Read comments Complaint category Cinema

BookMyShow — Fraud cheating

 Makkhan Lal Meena on Feb 11, 2016
I added Rs.2800 to my bms wallet on 22 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.2800 to my bank but today 9 feb after 20 days i got rs.2800 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.2800 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as i dont want to book tickets after 20 days of paying......
Complaint comments  Read comments Complaint category Cinema

BookMyShow — Transaction failed and amount not refunded

 Swapna J on Feb 11, 2016
Hi Team,

I have done two transactions on 21st Jan 2016 on Book my show and both the transactions timed out, but amount has been debited twice on my credit card.

I haven't received the refund amount till now. Here are the reference number of the transactions:

74766516021602256074800
74766516021602256880446

Refund the amount ASAP.

Thanks,
Swapna
Mobile number: +919963009100...
Complaint comments  Read comments Complaint category Business & Finances

BookMyShow — Fraud cheating by bookmyshow

 sukant arora on Feb 9, 2016
I added Rs.1000 to my bms wallet on 28 jan 2016 but due to some technical glitch amount deducted from my bank but not credited to bookmyshow cash wallet, so i thought i will get refund of rs.1000 to my bank but today 9 feb after 10 days i got rs.1000 to my bookmyshow wallet credits which is non transferable to bank and has an expiry, plz refund my rs.1000 to my bank account or to bookmyshow cash wallet so that i can transfer it to bank as i dont want to book tickets after 10 days of paying...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — Transaction declined

 prasus on Feb 6, 2016
I tried to book 2 tickets for a movie and the transaction got declined but an amount of 387 got deducted from my account. I request a refund for the above amount.
Providing the transaction number below
204332067IG0BLGAZU2...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — The show got cancelled but no refund

 parag verma on Jan 30, 2016
I had booked 3 tickets from Book my show on 25th Jan'16. The booking ID is GPSM0000434247. However, the show got cancelled due to some reasons. It has been 4 days since then and I have not received my refund....
Complaint comments  Read comments Complaint category Online Shopping

BookMyShow — Cheating with customer and very rude behavior

 HSquare on Jan 27, 2016
Below are the details that i would like to share with you regarding fraud by Book My Show. I Contact them to explain details via number of Ways but they are not giving any satisfactory answer and not helping Customer.

I tried to Book my Ticket on 20-Jan-2016 via BMS Mobile App. I tried 4 Times to Book my Ticket on BMS Mobile App. App Was giving Error Every Time.

Finally at 11.35 PM at night I was able to book my Ticket. Amount has been deducted from my Credit Card. But Due to Error in BMS App My Ticket was not booked.

I used a Coupon that gave me Discount...
Complaint comments  Read comments [2]Complaint category Online Shopping

BookMyShow — Payment deducted from account but booking confirmation not received

 Mahendra Singh Rautela on Jan 24, 2016
I booked a seat from book my show today. Payment was deducted from my account but I a have not received booking confirmation then I again try to book another seat but again payment was deducted form my account and again I have not received any booking confirmation. But later I got a call from book my show team that my first transaction was successfully done but due to some technical problems I have not received the confirmation of booking, if I agree then they can book my seat and send me confirmation. I agreed with them and asked them to send confirmation. I also told them about second time deduction...
Complaint comments  Read comments [3]Complaint category Banks

BookMyShow — Transaction refund

 joydeep1 on Jan 23, 2016
I did my pyment for 3 tickets of Airlift for R.R. Cinema, Roorkee on 1:24AM 24-january-2016 . But it showed "oops an error occured" . but bank message showed that money had been deducteed from my account .
My transaction details were BookMyShow_PayUIN txn#012410564652
Please refund my money immediately....
Complaint comments  Read comments Complaint category Movie Rentals

BookMyShow — Fake theatre name and address given

 rajan11 on Jan 22, 2016
Sir maine 4 ticket bookmyshow s3 airlift ki li jo samrat theatre sakarpur ka tha. Jab mai diye hue address pe pahuche to vahan pe isnam ka koi theatre hi nai tha . Ab mere paisa kaise refund hoga. Aaplog pahaee verify kar thetre kyu nai aad karte. Ab mai aapki complain cosumer firum me karunga agar mere paise refund nai hua to....
Complaint comments  Read comments Complaint category Cinema

BookMyShow — Monopoly market. Against the competition act.

 teji kalra on Jan 13, 2016
This vendor has monopoly and developed in such a way that it doesn't give arise to competitors around. This has to be reviewed and Strict action to be taken against such players....
Complaint comments  Read comments Complaint category Cinema

BookMyShow — No reply to emails and no follow up calls

 Atitshah30 on Jan 13, 2016
No got any replies to my email since 1 month.Not recieved any voucher which was promised. They do not call even after commiting they will call in 48 hrs.I have to remind the every week and i feel like i am begging for the voucher which they have promised personally for their mistake in the past. They do not have any proper connect with paytm though they have done some partnership with them for bookings and payment through paytm. They actually are too busy and have become a very big company and have their monopoly in this field so i think they dont care about their customers at all....
Complaint comments  Read comments Complaint category Entertainment and Recreation

BookMyShow — Reviews aren't really reviewed before it is screened

 chiduuu on Jan 12, 2016
I wrote couple of reviews after watching some disaster movies, which are "killing veerappan - Kannada" and "Rudramadevi - Telugu". The content that I wrote had no vulgar words or either I gave away the story but I did raise my opinion over the lame execution of those two true stories. More often than not, I get to read totally crappy reviews on the same site but not a genuine review. So I would like to understand the process of approving or reviewing that a review goes through before being screened. I am sure its totally biased, if the person doesn't like the review, he wouldn't approve and...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — Charged twice for single booking

 Sumanth_reddy on Jan 12, 2016
Booked 2 movie tickes for nannaku prematho First two transactions got failed and the third attempt was successful but the amount got deducted twice from my account so i paid twice for 2 tickets and they've charge convienece charges both the time but got ticke once only. Total fraud...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — Tickets cancel

 sasiraj@123 on Jan 12, 2016
Email id:sasikumar62024700@gmail.com I have been tickets booked in Manasa thereater Kavali Today the mesaage will came The tickets will cancel The money should be not refunded...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — They provided me fake tickets

 kusbhardwaj1a1a a on Jan 10, 2016
I purchased 6 tickets of pro wrestling League from bookmyshow but they cant give me authorised entry and no one of authority is available their to cash them and no return fund and no issue help information provided...
Complaint comments  Read comments Complaint category Other

Book My Show — Winpin code does work

 gargvipin21 on Jan 10, 2016
RBL bank and Book my show is a scam. The customer service is third class. I applied for RBL credit card because it was being advertised on Book my show website and got approved. It is RB Fun plus credit card. I used the card for Rs 5000 and got my first Book MY show voucher of Rs 500. I tried to use the voucher at Book MY Show app and followed the instructions, however I didn't get discount Rs 500. I contacted RBL and they told me to contact Book my show and I contacted Book my show and they told me to contact RBL. Completely ruined my weekend while trying to get this resolved. No resolution from...
Complaint comments  Read comments Complaint category Entertainment and Recreation

BookMyShow — Movie tickets booked via paytm in bms app but message of confirmed booking not come

 khosla93 on Jan 9, 2016
Booked tickets wazir pune inox bungarden road 4 pm show via paytm. Payment to bookmyshow was successful but I haven't received any message from bookmyshow regarding confirmed booking and seat details. Payment transaction Id:1248740598 Email:khosla_93salsa@yahoo.com Number:7875688178...
Complaint comments  Read comments Complaint category Entertainment and Recreation

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