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BookMyShow Customer Care

Bigtree Entertainment Pvt. Ltd.

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6508 8960
 +91 22 3989 5050
Ticket your event at BookMyShow, writeto ticketmyevent@bookmyshow.com

Book My Show Contact Number Delhi: +91 11 3989 5050

Book My Show Contact Number Mumbai: +91 22 3989 5050

Book My Show Contact Number Bangalore: +91 80 3989 5050

Book My Show Contact Number Chennai: +91 44 3989 5050

Book My Show Contact Number Noida: +91 120 3989 5050

Book My Show Contact Number Gurgaon: +91 124 3989 5050

Book My Show Contact Number Pune: +91 20 3989 5050

Book My Show Contact Number Chandigarh: +91 172 3989 5050

Book My Show Contact Number Faridabad: +91 129 3989 5050

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BookMyShow Complaints & Reviews

BookMyShow - money got deducted and showed transaction sucesfull.but i didnt get the tickets in mail or phone

User
 sai kiran Varma on Dec 19, 2014
I booked two tickets for the hobbit movie to be screened in Inox chennai arcot road for Sunday (21/12) 4 15 show through bookmyshow today morning (19/12) .The money was deducted through my account but till now I haven't received any message or mail regarding the tickets.Please look into the situation or refund my money.Transaction reference number is IG001MGK15 or 232003194 .There are two reference numbers in transaction page.pls resolve the issue.kiranvarma92@gmail.com...
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow - cancel my tickets

User
 chaitanya kumar jangam on Dec 13, 2014
I had booked tickets in asian gpr kukatpally hyderabad through bookmyshow, i thought pk movie was released today and booked 2 tickets for that movie but it was releasing on friday nextweek.so i want to cancle my tickets fofor that movie ...please cancle my tickets...
Complaint comments Read comments Complaint category Cinema

BookMyShow - error at online ticket booking but money got deducted

User
 sai kiran Talakayala on Dec 9, 2014
Hi team, I was trying to book tickets for Hobbit movie at Hyderabad from book my show app on my mobile on 9th of Dec 2014. A sum of Ra. 822 was deducted from my bank account through debit card but there was error shown and transaction got cancelled. I have not received any further message on the refund status. My mobile no. 8125192912. Please grant refund as early as possible....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund

User
 Rajesh Pasbola on Dec 4, 2014
Please refer my complaint no.14115001089 dtd 25.11.14. Still I didn't get the refund. On 25.11.14 I booked 4 tickets for interstellar moive dt cinemas saket through debit card. Amount deducted from account but tickets not booked. You are requested to refund amount immediately. Thanks Kavita Pasbola Mob 9953636221 Email pasbola67@yahoo.co.in...
Complaint comments Read comments Complaint category Cinema

Book My Show - Regarding the refund [Incident: 141119-001917]

User
 santoshchavan083 on Dec 3, 2014
Dear Sir I was trying to book movie tickets on 16-11-2014. While booking the tickets unfortunately transaction was failed and the same amount is deducted from my account.And I have received the mail from bookmyshow regarding this issue, in which they told about refunding the amount to the account but till now the amount is not deposited in my account. So request you to resolve my problem and refund the same amount as early as possible. and i request you to take suitable action on this bookmyshow. Here are the some complaint details Question Reference #141119-001917 Escalation Level: 4 Hours...
Complaint comments Read comments Complaint category Entertainment and Recreation

BookMyShow - Transaction got Failed and money is deducted

User
 ravitheja07580 on Nov 27, 2014
Hi, I have booked 2 movie tickets for Interstellar in Urvashi theater. But the transaction got failed and money got deducted from my HDFC account. It happened around 2am Nov 28th. I trust you guys will look in to it and get back to me. Ph no. 8147964979. Thanks & Regards, RaviTheja...
Complaint comments Read comments Complaint category Cinema

BookMyShow - REFUND OF DOUBLE DEDUCTION

User
 KANWALJITKAUR on Nov 24, 2014
SIR I HAD BOOKED SEVEN MOVIE TICKET FROM BOOK MY SHOW ON 6TH AND 7TH NOV 2014 ;CHAR SAHIBZADE' THROUGH PAYTM, BUT THE AMOUNT OF TICKET DEDUCT FROM MY BANK TWICE. A SUM OF RS 578/= REFUND TO PAYTM WALLET BUT BALACE TWO REFUND IS PENDING I.E. RS 1357 AND RS.257 APPROX. YOU R REQUESTED TO KINDLY REFUND MY EXCESS PAYMENT IMMEDIATELY. REGARDS...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Dharam palace mall noida

User
 manojjhawar on Oct 23, 2014
This is one of the worst cinema hall you will ever visit. They cancel night shows for hollywood movies at their fancies . It happened with me in the month of, july, sept, oct 2014 when I went there to watch night shows. Also they will not do transactions from swipe machine saying it is out of order. Recently I went there to watch dracula and I travelled 20 kms from Noida Extn. and besides there were many people who travelled such ditances and when we reached they told the show is cancelled. I have a question for Book my show that why iti is putting names of such multiplexes on its websites and...
Complaint comments Read comments [1] Complaint category Online Shopping

BookMyShow - Transaction Failed And My Money is Deducted

User
 ErAnandKumar on Oct 14, 2014
On 2 Oct, while Booking Ticket from BookMyShow site, my Transaction is Failed and My money is also deducted, After some day i called to BookMyShow customer care and tell all the Problem. After that they given one refrence number [ 141008-001149 ] . So many time i called for the problem but every time they are telling they will get back to me, on 14/10/2014 i talked around 32 min but no Result....
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - cancellation not available

User
 ramya sk on Oct 7, 2014
By mistake I booked a movie ticket on wrong date . There is no option to cancel tickets in site. I called up consumer service for rescheduling the booking however they denied to do the same. They even denied to refund. Please take this complaint seriously and I request you to take necessary action ....
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - BOOKED MOVIE TICKETS FROM MOBILE APP AND STUCK ON PROCESSING PAYMENT SCREEN AND AMOUNT DEDUCTED

User
 Dhruv Parmar on Oct 2, 2014
Booked Bang Bang tickets today 10/2/2014 9.50 show Cinemax Growels by mobile app and app stuck on processing payment screen and my account got deducted. Stuck on screen for more than 1 hour and yet not received Bookingid. My name is Dhruv Parmar Please resolve this now. Contact 9833421986...
Complaint comments Read comments [1] Complaint category Movie Rentals

BookMyShow - Booking ID: CPHY000159135 - sms send immediately with details

User
 satyaprem123 on Oct 1, 2014
Dear sir, This is my Booking ID: CPHY000159135 at cineplanet at kompally, hyd. After booking sms receiced but text missing. Hence please send SMS with details to me. When you are calling to customer care not responding properly, this is creating bad openion on customers. Hence do needful and send sms immediately. Regards, Satya-Cell no: 9177066075...
Complaint comments Read comments [1] Complaint category Cinema

BookMyShow - I have registered for 3 tickets ,but I can't take Debit Card there at the theatre, So would it be a problem?

User
 SachinKataria on Oct 1, 2014
I asked my friend to register 3 tickets of bookmyshow for me and 2 of my friends. He registered. And now, the thing is he will not be there, so I will not be able to show the Debit Card on theatre window. So, will it create a problem. Please reply as soon as problem....
Complaint comments Read comments [1] Complaint category Credit Cards

BookMyShow - REFUND MY MONEY

User
 chandurocks on Sep 30, 2014
dear management, i booked 3 tickets in muktaA2 (abits) hyd. Actually i am from vizag but in excitement i did'nt check the city... so please refund my money and return to my account... or book it for the same movie at vizag... on possible dates...
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - Movie Ticket not received-BIL/000644039421/movie ticket/BOOKMYSHOW

User
 mahesh.mehta123 on Sep 10, 2014
Dear Book My Show Team, This is regarding the movie ticket, amount has debited from my icici account on 06/09/2014 while doing the movie ticket amount has debited from my account and i didn't get the ticket. BIL/000644039421/movie ticket/BOOKMYSHOW Kindly retrun my money asap. Regards, Mahesh Mehta 8349990851...
Complaint comments Read comments Complaint category Movie Rentals

BookMyShow - No alternative option for the customer

User
 Shamseer MK on Sep 7, 2014
This is really bad BookMyShow, If the customer want to cancel the ticket for some unexpected situation or reason they cannot cancel or they do not have alternative option, then how will they get money back... very very very bad... Not satisfied for your service Bookmyshow.. Cheating the customer......
Complaint comments Read comments [2] Complaint category Cinema

BookMyShow - cash got reduced from my account but didnt get my seat reserved

User
 Ajaz Basheer on Aug 22, 2014
I am Ajaz Basheer from kerala/trivandrum/attingal.Today (8/22/2014) i booked a ticket through bookmyshow on one of the theatres in my home town attingal.The name of the theatre is vaisakha cine house.I didnt receive any message or seat after the purchase.Since the amount is reduced from my account i demand a refund for the transaction which i made earlier through mobile app.Transaction detail available for me is 145607710IGY5294951 TRANSFER TO 32173669294 STATE BANK OF INDIA O.Please take immidiate steps to refund my cash.regards Ajaz Basheer...
Complaint comments Read comments [1] Complaint category Cinema

Book My Show - fraudsters

User
 Sam Diaz on Aug 22, 2014
I booked a ticket for a Saturday 9.15 PM show and started receiving sms'es saying your confirmation for Friday 9.15 show has been confirmed. these people just want to make money. If you can't cancel tickets it being your mistake . when even book them for a customer. Do not use bookmyshow....
Complaint comments Read comments Complaint category Cinema

BookMyShow - Refund request

User
 tamildindigul on Aug 14, 2014
I have booked cinema tickets. I didn't receive any confirmation mail and sms after booking. But amount deducted from the bank. I tried this same option through Retry payment again it happens like this. Kindly refund the amount Details Name : Tamil selvan J Email : tamildindigul@gmail.com Mobile : 09940646484 Transaction details 141767901IGY1817804 TRANSFER TO 32173669294 STATE BANK OF INDIA O - Rs.153.71 141766629IGY1816938 TRANSFER TO 32173669294 STATE BANK OF INDIA O - Rs. 153.71 Account Number : 20005073699 Refund request amount : 307.42 Please let me know when the refund amount...
Complaint comments Read comments [3] Complaint category Cinema

BookMyShow - Transaction failed

User
 rsathyadav on Aug 3, 2014
Hi, I am sathya from bellandur, bangalore. I tried booking a ticket for Jigarthanda at CineMax today, but failed, twice. Money was debited from my CITI A/c but ticket transaction didn't succeed. I also got two mails & sms-es saying that my transaction didn't succeed. Can you please let me know when the money will be re-credited to my account? Is the refunding automated or should i call someone to talk about the details? If so please give me the contact details. Name: R Sathya Narayanan Ph: 09986679435 Thanks, Sathya....
Complaint comments Read comments [1] Complaint category Cinema

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