Claimed

BookMyShow Complaints & Reviews

2.9
Last updated Mar 24, 2024
Complaints 1527
Resolved
852
Unresolved
675
Quick Links
Statistics
Share
Contacts

File a complaint to BookMyShow

Having problems with BookMyShow?

File a complaint and get it resolved by BookMyShow customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
BookMyShow
Customer Service Contacts

BookMyShow Phone Numbers

Phone
+91 22 6508 8960
383
408
+91 22 3989 5050
159
103

BookMyShow Website

BookMyShow Head Office Address

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

BookMyShow reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jsfb
from Nagpur, Maharashtra
Apr 15, 2022
Report
Copy

Movie tickets cancellation

I book the tickets of KGF2 movie through bookmyshow in dt 16/04/2022 but I want to cancel the tickets. When I cancelled the tickets not able to cancel and also payment is not refundable.customer care also not help to resolve.
Refund my amount otherwise I will complaint to cusumer forum....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I Rented movie Spider Man No way home via my Smart TV, it was successful till the Payment made from the TV itself. But once I start to Press Play and wait for watching the movie isn’t playing at all in TV . It throws up an error “saying something went wrong”. If this moview isn’t playing at all then why this has payment option in TV. This such a clever cheating CUSTOMERs. On top of it there is no refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arif Ahmd
Apr 14, 2022
Report
Copy

Money debited from my account but ticket not booked

Iam booked for KGF 2 on 14 April 2022 money deducted but not booked my ticket please send it back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hari9797
from Punalur, Kerala
Apr 13, 2022
Report
Copy

Wrong date in movie ticket

I booked 6 movie ticket for date 1404/2022, but I got ticket with date 13/04/2022. Please help on this..mail id - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hari9797
from Punalur, Kerala
Apr 13, 2022
Report
Copy

Wrong date in booked movie ticket

I have booked 6 tickets for 14/04/2022...But bookmyshow now shows that i have booked for 13/04/2022..now the showtime also over.. My money is simply gone.. Bookmyshow not even provide any updates in whatsapp or mail... So that i can recheck the date bookmyshow provided... I just checked now only.. So that i found the mistake done by bookmyshow.. Now my money is gone.. Please do something.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swati Shrimanwar
Apr 13, 2022
Report
Copy

Movie ticket price

Hi
I have booked a ticket for movie on Bookmyshow in CCPL, Malkajgiri Hyderabad. The ticket prices charged by theatres are somewhere between Rs 150-250 whereas the Bookmyshow is charging heavily Rs 350-354 from customers and also additionally adding convience charges around Rs 70-80. They are looting the customers with these prices...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have booked for an event called Sunburn on Nov 18 2021, and you have collected 80000/- Only through BMS, I paid the amount.
Later the Organised have the cancelled event, so you guys committed that the refund is processed and updated as it will be credited in 2 days. But after 6month even till now, there is no update. You guys are just postponing it.
Because of your brand we paid the money we don't know who the organiser is....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tapas sethi
Apr 12, 2022
Report
Copy

Money deducted but not booked ticket

Address:Bhubaneswar

Today I booked a ticket for dr strange 2 which will release in 6 may through phonepe 300 rupees deducted but not booked the ticket please back my deducted money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shrikanth.p
from Bengaluru, Karnataka
Apr 11, 2022
Report
Copy

KGF Chapter 2 movie tickets price hiked in Bangalore

Most bangalore theater are hiked ticket price for KGF chapter 2 movie...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhi_sp
Apr 11, 2022
Dec 7, 2023
This thread was updated on Dec 7, 2023
Report
Copy

BookMyShow Amount deducted twice for same tickets - Please refund

Hello sir, myself shanthipriya, i have recently booked today (10/04/2022)4 tickets for beast movie via book my show website. I proceeded to pay for the same with gpay but it was unsuccessful and got a message from book my show that payment was failed. So then i paid with my debit card and booking was successful. Immediately after this, my first payment went successful too and my amount got deducted again. This is how my money got debited...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Selvaganabady Shanmugam
Apr 11, 2022
Report
Copy

Not received ticket

Address:111, Pointcare Street, Karamanikuppam,Puducherry

I booked 2 tickets today through internet booking but rec'd a message that amt was deducted from my account. Still not received the ticket. Transaction detail Ref. IGANJBXMJ2....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeshbubloo
from Theni, Tamil Nadu
Apr 10, 2022
Report
Copy

Air conditioning not turning on

Address:Theni fathuma theatre

In theni fathuma theatre air conditioning is there, but there are not switching on the Ac. But they are collecting the ticket charges as 150Rs. And more over the infrastructure is not hygenic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dmap
Apr 10, 2022
Oct 2, 2022
This thread was updated on Oct 2, 2022
Report
Copy

Unable to cancel the tickets

Hi, I booked 10 movie tickets for my friends, in the last min 3 people were unable to make it hence decided to cancel the tickets to rebook for remaining people. The customer care simply said that it's not possible. Even though the movie hasn't released yet. We are booking tickets with your organization and you are the responsible for your customers, received a ### response from the support. Simply they are blaming the theaters....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Rahim Makhani
Apr 9, 2022
Report
Copy

Advance booking date mismatch

I tried booking the show for Sunday 10th April 22 and then what happened was ticket got booked however the ticket booked and how they are saying no to refund this is pathetic company the history of customer does say that it's has never happened in past why would and educated customer choose wrong date? I asked for logs but they are providing logs for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sskothap
from Chennai, Tamil Nadu
Apr 8, 2022
Report
Copy

Due to their technical error, I end up booking tickets twice.

Website:bookmyshow.com

I have booked 3 movie tickets (Telugu Movie RRR) on 08th April 2022 at 2.20 pm (approximately) for the next day's show in Hyderabad. I got an error screenshot after the first booking which I can share later for reference. Since I have not received any confirmation of the tickets, I end up booking again (3 more tickets).
I have reached their email support team and they reluctantly say we can't cancel the tickets instead, you can share...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RavmeetKaur
Apr 8, 2022
Report
Copy

Refund required

..I booked 3 tickets for a movie show that was last night but the cinema did not run the show as there were not enough people to watch. How do I get a refund now? Also, the bookmyshow customer care service is completely useless. No responds to any texts or calls whatsoever. I advise you to fix this issue and make sure that the refund is processed back to me ASAP...as I'm not willing to pay for a show I didn't watch!
Cinema: JP cinemas...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Amount of Rs 6424 is deducted from my account but the tickets were not booked from rupay debit card. I need to have my tickets book to earliest or return the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niva@
from Delhi, Delhi
Apr 4, 2022
Report
Copy

No news about refund for cancelled show by theater

My booking id 1) WXQX7JQ and 2) WNK438H was cancelled by cinema on april 1st.But still now i doesn't receive any refund confirmation email or sms from bookmyshow. Kindly do the needful asap.Also no active customer support.No contact number provided.Bookmyshow chat facility is the slowest not live one.This gross violation of law under consumer protections act.
Even when i submitted contact form no use.
Even after 4 days, for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sindhu d
Apr 3, 2022
Report
Copy

Food combo pack not provided

Address:#A074 GRC brundavan, iti layout 3rd phase, opp to gopalan arcade

Theater has not provided the food as they haven't received the message regarding the food combo, would like to get refund for it or please do provide the food combo....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PURUSHOTHAM VASU
Apr 2, 2022
Report
Copy

Money got deducted twice

Website:bookmyshow.com

My money got deducted but my tickets are not booked but twice...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy