BookMyShow Complaints & Reviews

I booked my bigil movie 3 tickets for the showtime 06.45pm ist, 29-10-19, in gk cinemas porur, chennai, tamilnadu on 27-10-19 for the value of 421.50/- inr. On 28-10-19 received a message stating 80/- per ticket has been revised and please pay at the counter from bmshow. The govt has given permission only for 110/- plus online booking charges. But these cinema theater owners and book my show fellows creating demand and are misusing, collecting...

Hi im dhinesh, booked 3 tickets on 12-10-19. During payment some error occured, my transaction was cancelled, but my amount was deducted from my account.please help me to get my refund ASAP. I called bookmyshow customer care, they are speaking lethargically and they told me to wait for 4 working days. But nobody bother about this problem. Big tree entertainment is the transaction receiver when I am paying

Dhinesh-[protected]...

My friend was booking ticket from book my show app for joker movie through payzapp wallet on which we were getting 25% cashback but after entering all the details and clicking on pay button, it showed that payment failed, we thought that it might be due to some mobile issue so i also tried to book ticket through book my show app via payzapp wallet but same thing happened to me, payment failed and amount also deducted from payzapp wallet,...

Tried booking ticket in bookmyshow website... Amount has been deducted but ticket is not booked it says transaction timeout for the booking. Transaction made in google pay.
I didn't receive any confirmation email for the booking... It throwed time out message
The amount of those tickets has deducted without any bookings. How long will take to refund the money...

Bookmyshow.com's mismanagement resulted us in missing out 50% of match. They did not have adequate staff and equipment to print tickets that were bought online in advance. Thousands of people were required to show their QR code and get tickets printed at ticket counter. Since there was no management people became unruly ensuing chaos. After waiting with family in heat for hours the Police took charge and declared those with QR code to proceed...

I was trying to book 3 tickets for joker on 13th october for the next day and i selected the google pay option to pay for the tickets. It showed me a timer during which the window got closed but i received a message from bookmyshow to pay the amount from google pay. Thereby i made the payment and it was successful but i saw no tickets were booked.
My upi transaction id is[protected]
There has been no refund of the money since...

We had booked two tickets for the movie “Joker” at Cinepolis: Acropolis Mall for 7th October, 2019; Monday.

We arrived at the hall, got our codes scanned and got to our seats, and to our surprise some other people had the same seats as us.

Upon escalation of the issue to the personnel at the ticket counter, we found out that the date on our ticket was wrong and of 8th October, 2019; Tuesday.
br...

Its been one month that i have raised a issue regarding bank of baroda debit mastercard offer but till now my complaint is not being resolved and the offer i have to use it within 1 month of the first booking im trying to avail this offer from last 3 weeks daily but cant use it. Calling bookmyshow nowadays is a very hard process it takes 20 min to connect my call and afterwards the customer can't resolve my issue and disconnect my call in...

I was trying to book movie ticket from bookmyshow and paying from googlepay.
Below is the transaction id from googlepay.

Order id :[protected]

Amount is deducted and transaction is success from googlepy. But bookmyshow shown me payment failed and ticket was not booked.
Please help me to resolve this issue and help to get back my money in my account....

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Cinemabookmyshow ticket not booked but amount deducted through upi google pay
Bookmyshow...

I am booking for joker movie at around 8 pm for 10:56 show at silvercity on 3 oct 2019. I paid through the google pay by using this number [protected] and email loged in [protected]@gmail.com. Google pay upi transaction id is[protected] and google pay transaction id is cicagkdgk468gq. The amount of 1731.56 is paid but after i paid this amount i cannot get tickets through any means like email and showed transaction timed out. Please...

This is to infom that i made a transaction on 14th april 2019 to book red fort tickets but your website showed an error but among from my bank account was deducted. I also received the message saying i’ll get the refund in 5 days but that did not happen. I called up several times and am asked to give transaction details of my account from 14th april. While contacting costumer case i’ve been told that the refund was already initiated but...

On oct 1 i have tried booking a ticket from bookmyshow site, i have used phonepe as my payment type. Bookmyshow site started a timer for 5 min and asked me to confirm the payment from phonepe, i have accepted the payment request in phonepe which deducted around 130 rs and i changed my window from phonepe to bookmyshow site, even after the money payment still the timer is running, and at the end of timer expiry displayed ticket booking failed....

I booked 4 ticket by paying through google pay app but still i can't receive any sms or any email. So plz help me. My email i'd is [protected]@gmail.com
My google pay upi i'd is[protected]. I can't believe that i can't receive any type of mail or sms any thing else so please help me out for my ticket booking and any type of help so please do it fast....

I tried to book a movie through icici coral card 10 and 11 am. It is giving error messages no data for transaction (#-4011). I tried to call customer care it is coming busy for 30 minutes. It's totally waste of time. I[censored] can not give an offer then, please don't do marketing with banks by saying we are giving (Buy one get one free).

First of all, we follow all ur terms and condition and after that, you are failing to give...

I was charged for cancellation booking and got official mail and when i done another booking i got mail that my previous booking is complete and i was charge twice. I was trying to contact customer care and after long queue wait end of about 35 min and again i call with same time, from bookmyshow they cut call. I was charged 2358 amount twice. I’m unable to cancel ticket it’s completely bookmyshow fault that show wrong information that...

I made a purchase of 8 tickets for lion king through google pay on 26 july 2019. Money got debited from my account when contacted the bookmyshow show they said it's a failed transaction and haven't received the payment. I checked with my bank. They said the amount has been deposited to big tree bookmyshow account. It's been more than 2months no proper response from bookmyshow. All i get as response is money has not been received by bookmyshow....

Hello sir,

On september 10th tuesday at 4:30pm i made a payment of rs 678.93 for saaho movie for sep 10th in carnival, ameerpet, hyderabad in bookmyshow due to some technical problem after the payment is done page has been reloaded. The payment is done with an booking id:[w7umcnv].. Money is debitted from my account but i have not received the tickets. Again i tried 2nd time tickets was booked and 2nd tie money also debited...

His is kaustubh more
I made a booking of 4 on a movie named mission mangal on 13 sept 2019, 2:32 pm at abhiruchi mall, sinhgad road, pune, india. I did the transaction with the help of google pay, so during the transaction it got failed and gave an error, but my money 823/- got debited from my account. After that i made one more transaction of 4 for the same movie at the same venue, and it got successful transaction. Now as per bms...

Hello concern person,
Today I tried to book 3 tickets but I got my ticket at the last moment of movie.It was about to end. While booking, app was giving error and totally it was hanged but my money already deducted and did not get tickets. So Kindly refund my money, it would be very helpful for me as I am a new user.
My booking ID-APSG[protected]A
Total amount-560.88
Account no-[protected]...