[Resolved] BookMyShow — Book my show customer care representative deducted my money in my account rs7096 | |||
I book tickets on book my show on the day before but tickets are not reserve but money rs576 debited from account, i complimented on that issue for that case i got a call from book my show customer care representative his name is deepak id no 211905, yesterday, he ask my details of my debit card for refunding the money he send some otps for refunding money and he ask that otps after i said that he debited money from my account rs 7096 and he said that money is debiting for just conformation and it wiill be refunded the total amount 576+7096= 7672, this is very bad reply from him. The amount of rs 576 issue he took my money 7096 this is not fair i need a proper explination on that and i want my money right back now and u debited money instantly but u can't refund my money instantly? Your company is dis-pointing me and customers so solve my problem as early as possible. Contact number [protected] Email id: [protected]@gmail.com Was this information helpful? | |||
Nov 26, 2016 Complaint marked as Resolved Verified Support Oct 26, 2016 BookMyShow Customer Care's response Hi, Thank you for talking to us! Hope your query has been addressed. Thank you for being our valuable customer . Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |||
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We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations.
We being aggregators, post the transaction is successful, have zero authority for the said transaction.
We did get this investigated with our technical team and as per the updates received, there was no error on our website/app and bookings were going through swiftly hence, we would be unable to refund the said transaction.
In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf.
Hope this resolves your concern.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.