[Resolved] BookMyShow — Booking failed but money deducted

Krishna Vijayraghavan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

last month 26th 2015 i booked for a movie called inside out and i paid with my mothers credit card. the money got transacted but booking failed. when i contacted them they said i will receive my payment within 10 banking days. today 21 july 2015, when i checked my passbook, it showed that money has been deducted, so please help me out as soon as possible, even today when i had a chat with the book my show assitant mrs. Akshata Kirtikar, she said me to check with the bank as the problem was not from their side it seems. so please help me out soon

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Complaint marked as Resolved

Verified Support

Aug 21, 2015

BookMyShow Customer Care's response Dear Customer, We do understand your concern and are sorry for the trouble caused to you. Providing you are good ticketing experience is always at heart and would surely investigate your concern. Ideally, it takes a maximum of 5-7 working days from the transaction date for a refund to reflect back into its account. Kindly share the contact number entered while transacting at [protected]@bookmyshow.com. We shall take some action immediately. For any queries, feel free to write us at [protected]@bookmyshow.com. You can also LIVE CHAT with us. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, TeamBookMyShow