[Resolved] BookMyShow — BookMyShow - unable to proceed to book tickets

chughashish47

from Noida, Uttar Pradesh

Address:

Faridabad, Haryana

There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112) while trying to book through book my show for the movie movie:Bajrangi Bhaijaan location:PM Cinemas: Parsvnath Mall Manhattan (Faridabad) show time:19/july/15 1:45pm I tried booking ticket amount is deducted and after that this error comes. plz rectify this issue as soon as possible. and my gift voucher worth rs 100 has also become thanks Ashish

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Complaint marked as Resolved

Verified Support

Aug 20, 2015

BookMyShow Customer Care's response Dear Customer, Really sorry to know that you're unable to book tickets for the mentioned venue. We have thoroughly investigated your concern and are able to book tickets for the said/mentioned venue. Request you to refresh your browser/ app, clear the cache/ cookies and then book your tickets. Booking shall go through. In case of an unsuccessful transaction, the amount gets refunded back into the respective account within a maximum of 5-7 working days from the transaction date and in case it is a nationalized bank it would take a max of 10 working days. A gift voucher gets blocked in the system for 40-45 mins and can be used after that due to an unsuccessful transcation. A screenshot of the error faced could have given us a better clarity of your concern. Please share your contact details (email id and contact number) entered while transacting with us at at [protected]@bookmyshow.com or LIVE CHAT. Our team will help you with your query. Looking forward to serve you soon. Regards., Team BookMyShow