[Resolved]  BookMyShow — Buy one get one offer - icici

Address:Chennai, Tamil Nadu, 600119
Website:in.bookmyshow.com

Hi,

I am manoj, i tried booking with my premium debit card.

When i booked for first time it got booked, then afterwards am trying for the next month its not booking at all - its showing - sorry, you just missed it! : (But you can again try at 12 pm. For any queries please write to us at [protected]@bookmyshow.com. (#-4011)

That too i tried from 9.55 am on weekday. Daily i have tried for the all different timings.

I am not asking monthly twice, but am asking each month one ticket, but your offer is applying for the 1st time for every user, second time its not working at all.

I think you guys are cheating/tricking us by giving this kind of offer.

I need proper solution for this, or else i will raising the same issue in consumer complaints.

Regards,
Manoj.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

COntact No.- [protected]
Hi,

We perfectly understand your angst and we’re sincerely apologetic about the experience you had with us recently.

The quota of tickets available every day under the mentioned offer is limited and hence, the offer is not available for redemption once the quota of free tickets is exhausted for a particular day.

Grab more info: https://in.bookmyshow.com/offers/

Any revisions/decisions regarding the quota of tickets is at the sole discretion of the bank and the quota of tickets for the mentioned offer is undisclosed by the bank which can be availed on a first come first serve basis.

In the event of redeeming the offer and the transaction being incomplete or unsuccessful, the offer gets blocked in the system for 20 mins which is then automatically released and in such a case you can try logging in again after the mentioned period to avail the offer.

Hope this resolves your concern.


Regards,
Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1528
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information