[Resolved] BookMyShow — Cheating on the name of purchased online tickets

PkS09

from Jalandhar, Punjab

Website:

BookMyShow.com

This complaint I am submitting is because of the fact that I have lost my money for at least 2 seats out of promised 6 seats for the recently concluded cricket match of India vs New Zealand at Feroz Shah Kotla Stadium in New Delhi. The date was 20/10/2016. There wasn't any sitting chair for 2 seats(AC 100 & AC 101), in fact it was just a cemented stairs like structure made available to us. Due to which we friends were compelled to stand & watch for the whole match. This is a case of fraud and cheating by BookMyShow.com to us, we have paid for all 6 seats but only 4 were made available to us. 1 more seat was just behind the pillar, I can't understand whether we have gone there to enjoy the match or to watch the pillar in front. It was totally a mood spolier by BookMyShow.com to giving us such a horrible experience by their worst service in the name of booked ticket for the seats which actually wasn't available there.
I have all the proofs to prove my words.
So all I want is my money back, any apologies won't make changes to the fact me & my friends had to go through bad experiences because of BookMyShow.com.

+1 photos

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Nov 26, 2016

Complaint marked as Resolved

Verified Support

Oct 26, 2016

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.