[Resolved] BookMyShow — Cinema | |||
This is a complaint to bring to notice that mukunda cinema in seva nagar is practising fraud! Tickets were booked for the movie Batman vs Superman for the 24th march, 5.30show The main scene where batman fights superman was skipped or cut When we asked for for rewind the only explanation given was we hasn't checked the print .It was a faulty print It is a cinema's responsibility to give the best to is consumers who have paid in full . When we approached after the movie they showed acts of anger and indency . very rude and aragant remarks were made . Some kind of Action must me taken or it will be taken to consumer court. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 11, 2016 BookMyShow Customer Care's response Hi,
We're utmost sorry to know that you have been through such a scenario and it is perfectly understandable that you are very upset about what's happened.
We are the ticketing aggregates and the full responsibility of your smooth experience with us.
You're requested to get in touch with the cinema since they're in a better position to help you.
Hope you understand us too.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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