BookMyShow — Did not receive confirmation

Address:

Kokrajhar, Assam, 783370

I have booked 6 tickets for 7/05/16 8:45pm show at pvr dona planet guwahati. I have contacted customer care executive on 6/05/16 3pm but they said server is down so could not help me on this. Later on i have checked the seats which i have booked it show 3 seats available out of 6, am surprised if server is down how come 3 seats left blank.

Total amount paid 1526.78 by paytm wallet.

Here is the transaction details...
Paid for orderbookmyshow order #moband2zzz[protected]zzz[protected]zzz1paytm cash txn id [protected][protected]:35:34 am

I need confirmation by today (6/05/16) itself otherwise refund my amount

Kishore das
Mail id: [protected]@gmail.com
+91 [protected]