[Resolved]  BookMyShow — Didn't receive rs. 169 on mywallet, book my show.

Address:Pune, Maharashtra
Website:book my show

I tried to book 3 seats for sairat at shri shivaji talkies talegaon through book my show but the transaction didn't complete inspite that the amount rs.169 was deducted from my bank a/c. I haven't received the refund on mywallet since that. So i would like u to please provide me with the refund on mywallet. My email id of bms is ankit. [protected]@gmail.com. Thanking in anticipation.
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Jun 23, 2016
Complaint marked as Resolved 
Verified Support
May 23, 2016
BookMyShow Customer Care's response
Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

Bookmyshow — money debited

i have booked three tickets for bahubali movie for saturday date 8/7/2015 my money was debited by my debit card but i cant get any tickets please help me sir
BookMyShow Customer Care's response, May 23, 2016
Verified Support
Hi,

We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Bookmyshow — Money deducted but ticket not booked

I booked three tickets with the following details : Pay U Payment Id : 44525786 merchant Order id : MOBAND2/81571492/1 The money has been deducted but I didnt receive any ticket. Please check and refund the amount.
Hi,

Your view on the situation is very important to us.

The said transaction has been initiated from our end in your PAYTM wallet. You're requested to check the same.

Also, assist us with the screen shot of the updated statement from the date of transaction till date in case of any discrepancies (on [protected]@bookmyshow.com)

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

CANCELLATION OF MOVIE TICKET

I HAVE BOOKED MOVIE TICKET BUT THERE IS NO OPTION TO CANELLED THE TICKET SO PLEASE GIVE OPTION TO TICKET CANCEL ALSO

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